They're customer service had me on hold for over 17 min and they are late 90% of the time.read more

Buses should never assume that one is waiting around to not get on the but when idly waiting at an…read moreactive bus stop, just to drive off. On December 6th 2025, at 8:57AM, I'm waiting at a bus stop 39 over on Busch Blvd / Busch Plaza. The bus zooms past me as I'm waving my arms to flag them down to stop but they don't. Even after running to the stop after in hopes they'd wait, they again took off without me on there. Bus 39 is a constant headache to have, not being informed they're "out of service " or they'd presume you're a squatter at a bus stop not looking for transportation. The bus driver for today, in particular, was aggressive and non-cooperative to reach ends meet with the people of Tampa. I don't want sympathy & apologies , I need y'all to do better.

me and my friends had one of the party buses for the night, and let me just tell you it was an…read moreunforgettable experience. Tony was our driver and he had exceptional customer service. the bus was clean and had everything we could've wanted for the night like cups, the option to hook up your music from your phone to play throughout the bus, and even colored lights to really set the mood. Tony got us from point A to point B quick and easy, which is everything and more I could ask for. The night I had was such a fun night, all thanks and appreciation to Crown Royal Limo services. I highly recommend choosing this business if you're ever in need of renting a luxury vehicle. i will definitely choose Crown Royal again for any needs I have.

We booked a limousine ride to the rays baseball game and Terrance was our driver. He was amazing-…read morelet us stop on the way to use the restroom and was always quick to pick up our trash. He was personable and interacted with our group and even became part of the group by the end of the night. Would definitely book again in the future and recommend booking with Terrance.

This place is ridiculous! The website says they're in Zephyrhills on Lisbeth but when I called for…read morea taxi they tried to tell me they're in citrus county WTF! Yesterday they told me it wasn't a good time to call for transportation! What a joke!

This has got to be the top taxi around Zephyrhills/Dade City area. Always on time very friendly in…read morethe phone and very very good rates. Would recommend to anyone looking for a clean and friendly car service

Great experience! On time service. Clean vehicles, professional courteous drive. Definitely will…read morehire again.

Great service and super responsive. From booking to follow up and execution, great companyread more

Todd delivers perfection! Ride was both times clean perfect size impeccable timing (even when we…read morearrived early by half an hour at odd hours!) Polite and dressed professionally. Drove us to and from the airport smoothly and safely. Will always be our top and only recommendation!

From the owner: At Guardian Transportation Solutions, our mission is to provide reliable and affordable…read moretransportation services to our clients. We strive to exceed your expectations with our exceptional service and attention to detail.

Their driver was soliciting me for his "massage" business. And then texted me in am, " are you…read moreready for your massage?. Are you kidding me? Horrible and scary ride with an African man from Jamaica. Scared me ! Horrible.1 star, If you want a man to offer his "services" to you? He is your man. I wanted to call the police.

This company is getting away with murder and needs to be regulated…read more I cannot reach anyone in customer service because my password is wrong. They somehow can't send a link, it doesn't go through. As a result, I can't reach them. I had a Cuban driver, spoke very little English. I asked if I could pay cash for my ride. He said "yes" although I don't think he had any idea what I was asking. I was billed twice - once on my card and once with cash. I will ride a train, I will take a Lyft, I will do taxis, anything but Uber. Good job not providing customer service you dopes.

Letter sent to Florida Red Line Shuttle with NO REPONSE…read more.... We have called multiple times and have been told, repeatedly, that we need to submit a written request for our complaint (which we did). Therefore, this is our second email request for a response and a full refund for our recent fiasco of a trip booked with your company. We are requesting the $100 ($50 each) be reimbursed to us for our inconveniences. We are extremely disappointed in the service we received on our recent trip from Miami and expect a prompt response. Contrary to the many negative reviews online regarding your company, your services came highly recommended by our travel agent. Thus, we booked our round trip to Port of Miami through Red Line Shuttle. I can only hope the travel agent will change their stance going forward once we have notified them of the ridiculous circumstances and lack of communication we had to endure. The service (or lack thereof) was deplorable, at best. The conditions were unbearable and the lack of communication, both at time of service and since have been a completely unacceptable way to do business. On Saturday, May 18th, we were booked for our return trip from Miami Port to Brandon. The van that picked us up was beyond disappointing. Despite the need of a thorough cleaning, the air conditioning was not functioning and there was no communication from the driver regarding the inconvenience. Shortly after making a drop-off and pick-up, we made an additional stop, apparently for the driver to get lunch (which he later ate as he was driving at excessive speeds down the interstate). A subsequent stop was made less than an hour later for gasoline. At neither of these stops did we pick-up, nor drop-off, passengers. Why wasn't that handled at the first stop? We witnessed speeds in excess of 80 mph for the majority of the trip. The driver was often tailgating and weaving in and out of traffic, all while eating and/or checking his phone at those speeds. Lastly, the van broke down approximately 40 miles from our destination (possible broken wheel bearing). So, in the FL heat, we are not only in a vehicle that has NO air conditioning, we are now sitting on the side of the road, stranded. I believe the driver called for a backup, but that wasn't conveyed to us for at least 10 minutes. In the meantime, we had contacted someone to come pick us up. We figured it would be quicker since they weren't very far, not to mention safer and MUCH more comfortable than what we had been subject to for the past 3-4 hours. A second driver showed up, but we weren't taking any chances with the replacement and waited the additional 5-10 minutes for our own ride home. We feel the lack of communication and deplorable conditions warrant a full refund ($100) for our disastrous trip. As I stated, we have called numerous times and no one wants to assist and/or listen to us. They simply continue to state that we need to send an email. We did and still haven't heard back. This is our final attempt to handle this nicely and allow your company to make amends for such a reprehensible experience. We look forward to hearing back from you within the next 24-48 hours to make arrangements for our refund TOTALLY DISAPPOINTED ROBERT AND JOI BOEHM teamboehm5@aol.com

So I had 11 people in my party going to the port of miami we left April 21st we came to the pickup…read morelocation early because I wanted to be there before the shuttle but to my surprise the driver was already waiting for us which was great. Then we came back today and we got off the ship early so I'm thinking to myself I really don't feel like waiting an hour for the shuttle plus my mother has a walker and I didn't want her waiting either and again to my surprise the driver was out there early and it made my day. This was a great experience I have no complaints the driver was helpful and got us there and back safe. I didn't get the drivers name but if you know who drove us those days please tell him thank you so much