Pediatrics, best drs staff, new location but still convent area, reliable, hours are great!read more

After years of trying to find a good pediatrician, I am so happy I found this practice. Everyone is…read moreso kind and professional. Appointments are easy to get, phones are answered, requests are taken care of quickly. I've seen both NP's and the Dr and they are all great. They are kind and take their time with you. I've never waited more than a few minutes in the waiting room either. They have even allowed me to vaccinate how I want and don't force anything. I'd give 10 Stars if I could!

If I could give this Pediatrician 50 stars I would. My baby girl was born at Loma Linda and during…read moreour stay there we encountered the most delightful pediatrician we could hope for, Dr. Chow. I hoped she could be our baby's pediatrician but unfortunately she didn't have any openings at the time. Instead we took her to a highly reviewed pediatrician in Rancho Cucamonga. However, after 9 months of visit that office, our baby didn't see the pediatrician once. She always saw a nurse or nurse practitioner and I know there's nothin wrong with that. That place just felt busy, it wasn't warm or inviting, and they just seemed like a "get them and get them out" kind of place. Not Loma Linda. We found out that Dr. Chow had some openings and we jumped right on it. Out of the gate, the experience was so much better. While we were checking in at the front desk, Dr. Chow walked by and waved hello like she remembered us but she couldn't possible remember us from 9 months ago, right? Well...she did. As soon as she walked in the door the entire vibe was peaceful and friendly. She even brought a book for our baby to play with and started playing with our baby girl. At one point, the baby wanted to play with her and she even went around with Dr. Chow to greet the other nurses in the office. Dr. Chow truly knows how to work with kids. We never felt rushed. It felt like we had her all to ourselves. I highly recommend this Doctor and medical office. Side note: You may run into Donkeys in the parking lot. Yes...Donkeys. There were two roaming the parking lot when we arrived. The area is famous for the wild burros. Fun for the kids to see! Just don't try to pet or feed them.

"High Hopes, Zero Hustle: Why I'm Skipping Loma Linda University Health Clinic"…read moreI was genuinely excited to become a new patient here--everyone raves about the doctors. But after yesterday's fiasco, I'm taking my healthcare business elsewhere. Called repeatedly at 1:20 PM--no answer, just endless ringing. Tried again at 3:30 PM and finally got through to Sandy. Explained I'm a new patient seeking a primary care doctor, gave my insurance info, and she put me on hold. Fifteen minutes later: "Our system's down, can't reboot it. Call back later." I politely declined and asked her to call me once it's fixed--gave my name and number clearly. Her response? "If you don't hear from me today, just call back tomorrow." I said no again--please call me when you can actually access the system. Crickets expected. For a top-tier health system, this level of phone-tag frustration and zero follow-through is unacceptable. First impressions matter, especially when you're trusting them with your health. Too bad--the reputation had me hopeful. Moving on to providers who actually answer and value my time. If you're reading this as a patient or staff: Fix the phones and callbacks. People deserve better.

I'm so glad I found Dr. Dzvonick. I've been dealing with Kaiser for the last 10 years and am…read moreabsolutely fed up with their one-size-fits-all approach to healthcare. I really felt like another number instead of a patient. Dr. Dzvonick is a great listener, is reasonable, and is clearly in this business to make a positive impact in his patients' lives. His services are worth every penny.

Bizarre First off,…read morewebsite is deceiving as it says $320 for a consult and lab tests. Only after I paid for my consult and the additional tests did the receptionist tell me the little "2" at the end of the description leads to a footnote where the tests are separate. So my bill was almost $900 for a 35 minute consult and one saliva hormone kit and a blood test. Make sure you read EVERYTHING on the website. My primary concern was dismissed by the doctor in the first 5 min. He asked to see my skin and told me he has the same type of moles on his skin, his moles were bigger, and that they aren't connected to anything hormonal, which was my concern. This is when I should have left, since he either didn't take me seriously or didn't know how to help me with that and just couldn't admit it. Then he took my pulse and literally accused me of trying to slow down my pulse. "It was normal but then you tried to slow it down." Uhh.. what??? It made me feel belittled, again. I ended up paying for the consult and tests, went home and realized I was pretty unhappy and this wasn't going to work out. I called the next day asking for a refund and to discontinue my journey with the doctor. Came into the office, was processed the refund for the tests only. Receptionist then hands me a letter from the doctor. It was like a bad break-up letter, lol. He states that he gives the same level of care to all other patients. If that's really so, then take your money elsewhere, where you won't be dismissed for something seemingly benign. He is happy to take a pretty hefty fee of $320 and not want to make it right if you're dissatisfied. Everyone has a right to post reviews. His tried to make his letter to me intimidating, so I perhaps wouldn't be honest about my experience on the internet. Well, people have a right to know. On a happier note, the receptionist was nice and prompt. Save yourself some time and choose any other doctor he listed on his letter. Dr. Dzvonick has a HUGE ego.

Only two experiences with them and both have been horrible. Just got called to push back my…read moredaughter's procedure after school, work and everything's already been notified to take off. So now procedure is pushed back a month. Their only excuse is bad scheduling on their end.

Everyone is very nice! They will take good care of your child and are extremely friendly.read more

Love Dr lim! We will miss you! She's an amazing pediatrician!! Wherever you go you will be…read moreappreciated

Dr Kwasman is amazing! super friendly very talkative and helpful. the lady (jessica) in the front…read moredesk is also very sweet and compassionate. the two medical assistants are also very caring to my sisters child. the problem with this medical group that I really don't like and have noticed the two times i've visited with my sister and her child is that the lady with grey hair, long nails and pink glasses lacks professionalism and is very rude for absolutely no reason. you might think that since she works in a pediatric environment and works with children she might be nicer but she's genuinely just rude. I hope she doesn't ruin this doctors reputation because I know others have had a problem with her in the past.

I saw Dr. Kwasman at the Riverside Community Hospital. I had just given birth to my daughter and he…read morewas the on call pediatrician. He made a negative comment on the spelling of my daughter's name (which is uncalled for and none of his business). He also insulted my intellect as a person by questioning in a very condescending manner a medical decision my boyfriend and I had made. He was demeaning and rude in a moment that is very vulnerable for a first time mother. It is unfortunate that a hospital who did such a good job attending me has someone like him as a member.

Purposely overbooked Super packed…read more Waiting time outside at least an hour could be more Waiting time inside the room over 30 mins to and hour with two providers Front desk was helpful but overall very uncomfortable

Good customer service. Good location. Care is good. Front desk always willing to help with any…read morequestions or paperwork that needs to be submitted.

We have had an amazing experience at this OB clinic from start to continuing care. The entire staff…read morewas kind, professional, and welcoming every time we came in. Lindsey and her assistant took the time to answer all of our questions, made us feel very comfortable, and truly care about my daughters health and well-being. Always went above and beyond under my daughters circumstances. Appointments were well organized, the front office especially Fatima made it very easy feeling very inviting. She always made us feel supported throughout our care. Pregnancy can be very stressful time, but this clinic has made the experience so much easier and reassuring. I'm incredibly grateful for the excellent care we are receiving and would highly recommend this clinic to anyone looking for compassionate and knowledgeable OB care.

Mommy and Me has been there for my family and I when we gotta go see a physician . The pediatrician…read moreas well as a couple of the OB/GYN's have been super and have taken care of us with kindness and detail to each person. They allow you a grace period of 15 minutes per appointment. (good to know, just don't abuse the system) The staff here is really kind and helpful. I highly recommend going to Mommy and Me for your pregnant needs. FYI: I have had my 3 pregnancy prenatal care since 2019 at this location and I'm very happy with the way I'm treated.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

We are so thankful for the lactation support at St. Bernardine, especially Amy at the baby and…read morefamily center. As first-time parents, those first days felt overwhelming, and Amy's patience, kindness, and knowledge made all the difference. She helped my wife feel more confident and gave us guidance we truly needed. It means so much that the hospital provides this service to families in the community!

My sons pediatrician is great! She takes her time with us, and really seems to care about all of my…read moreson's needs. My son is on prescription baby formula as well as acid reflux medication. The staff never returns calls/faxes to the pharmacy when I am trying to get his food and medication. They never submit the proper paperwork to insurance without me having to call a million times. The latest two events just happened with in the past 3 weeks. 1st, my sons acid reflux medication was no longer available so the pharmacy and I both called the doctors office for a different medication. We did not hear back from them at all. I left several messages as did the pharmacy. I finally found a pharmacy that had one box of his medication in stock and had to drive over an hour to pick it up. second, I called in my sons formula a week before he was due to run out.. The pharmacy sent the doctor a request to authorize the refill. 10 days later, we still dont have autorization. The office sat on it for 8 days before even submitting it to insurance for approval. I call and call and all I get is bad treatment. The do not care about my 6 month old or his needs. Needless to say, I have filed a request for a change of pediatricians with my insurance company. What ever you do, do not take your kids to this office if they have any special needs. You will be spending countless hours trying to do their job for them.