I had been coming to Bel Viso for almost 3 years with the vast majority of my appointments with the…read moreowner. i didn't have an issue in the world and was receiving good customer care. Due to COVID it had a havoc effect on me. Olga knew all of this because after three years I consider her as a friend. I had a waxing appointment for Thursday February 16, 2023 for 11:30. Enroute to the spa I had to activate my new debt card and my bank has extreme measures for activating a new card. You have to either make a trasciation using the pin they provided or you could use it at an ATM using the pin they provided. I tried both attempts and neither was working it was saying wrong pin. I reached to the owner and her text were very friendly and understanding; then at 6:30 I get a text saying I was no longer welcomed. I was stunned and as soon as she sent the text message she then blocked me. Not only was I a long standing monthly appointments at the spa; I also referred over 10 people with each one scheduling and having at least one service and trip to the salon.

Where do i begin, this had to one the worst experiences that I experienced with my girlfriend at…read morethis spa. We waited additional 45 minutes before being seen and this is with appointment cause it's s appointment only there. We weren't nicely it appeared the owner just had attitude the entire time. I didn't see her smile once when we there. My girlfriend had her eyebrows trimmed and they end up taking the whole eyebrow off almost to the skin. I had a facial and whatever they put on face at the burn so badly there was no warning it might hurt before using it. Terrible experience.

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

This place is amazing! We came for a party of about 20 people to celebrate a few birthdays. We…read moreplayed a confidential game, with no phones, yo help everyone loosen up but also to get educated. Then we celebrated. The food was good. The facials and yoni steams were FANTASTIC! There's nothing we didn't like. For parties, it's BYOB. The owner is so sweet and knowledgeable. She's one of the girls - she helps loosen everyone up and get comfortable. Highly recommend for a party with the girls!

The service is EXCEPTIONAL I had an amazing experience the owner and staff was very nice and…read morefriendly they be made experience so fun and comfortable I will be returning for services. I recommend this company to everyone who wants the full spa experience.

I had an appointment for a infrared sauna and colon hydrotherapy. I went there and was told they…read morewere unable to do colon hydrotherapy because the sewer was backed up. No one even called me to let me know this. I dove all the way out there and not a phone call to reschedule or anything. On top of that the ladies were unprofessional because they were taking personal calls. One was talking to someone like she was talking to her best friend on the phone and the other lady who after telling me about the sewer issue got on her phone also with a personal call. At that point I was done I was going to reschedule but after that disappointing situation I'm not bothering with her services. Her products are good but the customer service is trash. They offered a discount when as I was leaving but I don't even want any type of service from them at this point.

By far this has been the best colon hydrotherapy I've ever gotten. India was such a sweetheart and…read moreexplained everything to me in detail. She even checked on me while in the sauna and thank God she did because I needed more water lol. They provide you with flip flops, robe and a tote bag so you can easily move from room to room. Gonia did my colon hydrotherapy and I highly recommend her. She knows how to ease the tension that comes along with someone doing this procedure and will have you laughing the whole time. I must say she is the only one to insert the speculum with out me feeling uncomfortable and that's huge. They keep the lights dim, relaxing music and essential oils to create a calming atmosphere. If you're looking for a place to do your colon hydrotherapy with warm, inviting individuals and a calm atmosphere this is the place for you. I look forward to seeing you ladies again.

Excellent Service!!! Julie and Sam are great!!! My brows are always spectacular!!! I highly…read morerecommend them!!!

The ladies at this shop have been professional and efficient. The salon is clean and the staff is…read morefriendly.

Great med spa! It's a beautiful and clean establishment with friendly staff. I see Danielle and she…read moreis very thorough and knowledgeable. I look forward to seeing her when I go!

i got a hydrating facial. The girl was really nice but after the facial I have acne all over. I…read morewant to note that I'm 17 and I have had a couple pimples once or twice. I haven't changed my makeup or skincare. I'm really disappointed. I have 6 pimples on my face which is a lot for me. This has been happening the day after the appointment to now.

Erica did an amazing job on the cartilage piercing. The staff was extremely friendly and it was a…read moregreat experience. Thanks Erica!

Just had a facial with Erica and I feel so refreshed! She's so friendly and welcoming. I love…read morecoming to see her and I'm always greeted like I'm family here! 100% recommend and I will be coming back again

treated myself to a 60-minute customized facial with Jenna and it was hands-down the best facial…read moreI've ever had. From the moment I walked in, the atmosphere was calming -- soft lighting, gentle music, and a lovely scent in the air. She started with a thorough skin analysis and explained each product. The cleanse-steam-extraction sequence was meticulous, and the facial massage into my scalp, neck, and shoulders was pure bliss. What really stood out was how she tailored the peel and mask to my skin needs -- my face has never felt so soft and looked so radiant. She walked me through each step, offered personalized after-care tips, and didn't push products. The cherry on top? The results lingered - I still get compliments days later! Highly recommend if you're looking to be pampered and see visible results.

many things cld be improved. 1 Spa feeling none…read more2 Your told someone wld discuss the service you will receive. yah that did not happen. 3 Facial started she never really looked at my skin. 4 complete form when arrived asking about my concerns. None of those concerns were addressed. 5 She let me know my facial was complete, I had to ask when does extraction happen. Reply. Oh Yah.....