We were referred to Stereo Types after being told by the original Crestron and Lutron system…read moreinstaller that all the systems had to be replaced because they were too old to service and support. Wow, what a difference-- We had Roman from Stereo Types come out to give us his take. He didn't throw the other guys under the bus, in fact was complimentary of the work they had done. What he did do, however, was explain that while what they told us wasn't necessarily a lie, we did have options that wouldn't involve a 6-figure system replacement. He explained to us that there were a couple of options that allowed us to retain various parts of the system and set expectations on the anticipated life of anything that would not be replaced. This allowed us to make the decision that was right for us and how we live, especially since we are only here a few times a year. As it turned out, we ended up spending more than we expected going into this, but far less than we'd been told it would take to the same Crestron Home app for our phones, same Sony TVs, and same Crestron remote controls. As for the Lutron Lights and Shades system, the other company told us we had to upgrade the Lutron brain to make it work with the new Crestron, and also upgrade a bunch of the lighting equipment to work with the replacement LED lights we installed. Roman was able to make it work without any changes to the Lutron hardware by adjusting the programming so the LED lights stopped flickering and by using Apple Home Kit, we now have Siri Voice control of everything (which was not something the other guys were giving us). The bottom line, Stereo Types delivered a system that gave us more functionality than was proposed by others for about $40,000 less. Oh, almost forgot, the Service Agreement we decided to go with... I admit, it's expensive as crap, or so I thought until having to use their support team a few times in the past 6 months. They can remotely reboot things, which will usually solve an issue, but if not, our service plan includes Zoom Video Call support. This Zoom thing... it works. We had a music system issue during a charity fundraiser event-- I guess the kids got a bit crazy with the volume and the system stopped working. The girl on the Zoom knew exactly where to tell me to look in the AV rack and had me pull the power cord of a box, plug it back in-- 2 minutes later, the music was back. Anyway, we highly recommend these guys.

From the owner: At Stereo Types, we are committed to delivering the ultimate entertainment and technology systems…read morefor your home, business or yacht. From world class designs, impeccable craftsmanship and concierge-level support, we are your technology provider.

Awesome company to work with!! Highly recommend!! Gerald Buck in sales was so helpful and…read moreresponsive to assist us. Jim our installer was amazing, very patient and did a wonderful job explaining and insuring our system operated properly. Lastly our outdoor lighting installation was completed neatly and professionally!! Outstanding job and highly recommend this company!!

We used Vitex as part of our new home build with Pulte homes! Absolute nightmare delivery set up…read morequality of products! But most importantly they promised geo fencing and high end tech solutions we said yes paid a fortune then they came back and said oh no it can't be done! BAIT AND SWITCH Management didn't care , no one came back to fix anything we have cameras you can't see faces just blurred figures cameras not set up to cover property! Absolutely not worth the money ! Never use them! We are moving to Vivint who does outstanding work we made a huge mistake going Vitex

Run and run fast!!! I agree with the other reviews Barry Vaill is BAD, BAD, BAD. He sold me a 50"…read moretv when it was supposed to be a 55" it was tilting forward and when I called him to adjust it he totally ghosted me. Barry's business is called: "ELITE AUIDIO & VISUAL". please don't get it confused with ELITE AUDIO & VIDEO these people are great.

Did a great job installing my tv - fast, professional. We…read moreinstalled a 55" tv in the living room. $125 I thought was cheap.

We used Gamma Tech for a new build in Miromar Lakes a couple of years ago and have been extremely…read morepleased with them. All of their techs have been very competent and extremely polite and respectful. The installation was a pretty complicated one and the company has been very prompt in responding to all follow up service matters. The owner (Brad) is a very good and ethical guy. I would definitely use them again.

Totally nailed what our problem was! And in a complicated system like we have, it was such a relief…read morethat he could listen, troubleshoot and fix all in the same day. Excellent service and highly recommend

A couple of years ago, I lived out of state and only occasionally was in Naples. I bought a $2000…read more65" Samsung Frame TV but it would never work with Xfinity and they said it was a problem with the oneConnect box. I called Epic to come out several times but they were always too busy to come out for the 2-3 weeks I was in town. Finally, they agreed to come out but when they did they said it was a Samsung warranty issue and they would get in touch with them. But they called me back and said we were one day past the deadline to file a claim!! Their delays caused this! They would not assist further even though I spent almost $10,000 on TVs and speakers. Crappy customer service and highly overly inflated prices.

Very knowledgeable people. High end service for discriminating buyers. They spent the time to go…read morethrough their offerings. Excellent.

I am new to Naples and needed help with audio, tv and computer. I had used another service through…read morea Bog box store in the past. Although good they did not provide the personal service of McKenzie. He came to our house to do a consultation. I had a list of questions and equipment questions. Mckenzie spent time with me and was patient answering my questions. My tech knowledge is very low. Didn't understand Sonos vs Pandora??? Wifi hook up?? Sound at vs built in stereo system. I do now that I engaged McKenzie. After spending many hours with him I understand how my system works. How better to utilize my TV and home office. After our initial meeting I was able to understand what I needed and what I did not need. McKenzie never tried an to up sell me. We discussed what might work in detail. He ordered the equipment and set up the installation. So professional. So patient. I'm in sales and McKenzie's people skills are off the chart. I referred him to several neighbors in The Moorings as well as in Boca Grande.

Hiring MyHomeNetAV was the best decision we made! We were looking to upgrade our control system and…read morea few companies were just looking to sell us a product we couldn't understand how to use and wildly expensive! MyHomeNetAV got us our Savant system at an unbelievable price. Great service, very professional, knowledgeable and helpful!