I understand gym policies and fees, that is not the issue here. The issue is extremely…read moreunprofessional customer service. When calling with a simple question about billing, the employee repeatedly yelled over me, refused to let me speak, and kept shouting "no cancellation over the phone" instead of listening. When I tried to ask a question calmly, the call was abruptly ended. Subsequent calls were declined. Even if a policy is non-refundable, there is no excuse for yelling at a customer, interrupting them, or hanging up instead of explaining calmly. Refusing to provide a name and avoiding calls afterward only made the situation worse. If you expect people to follow your contract, your staff should at least be trained to communicate professionally and respectfully. Also charging for trying to cancel a membership a DAY after I was already charged is insane. I don't recommend this location whatsoever and whoever that employee was, she does not deserve to work there. Unprofessional, disgusting and rude asf

Very bad experience canceling my membership at Crunch Fitness. I still had days left before my…read morerenewal, yet I was forced to pay for the next full month just to cancel. No clear explanation, no transparency -- just pressure to pay extra. The employee was condescending and misleading, making the process intentionally confusing. This feels less like policy and more like a predatory cancellation practice. Good gym equipment doesn't excuse dishonest behavior. If you ever plan to cancel, be extremely careful and double-check every charge. I do not recommend this gym.

The Resilient Gym, Cheryl and the staff are the BEST!! The facilities and the equipment are very…read moreclean and effective. The most awesome thing about the gym, besides the results, are the members who train there. Many are veterans, law enforcement, teachers and just grounded, sweet and committed folks who are there for the experience of health, not a fashion show or social club. If you want focus, commitment to results, caring staff and members, this is that place to further define your inner strength while building your physical strength and stamina. "The Me I See Is The Me I'll Be"

BE CAREFULL WITH YOUR CREDT CARDS WHEN YOU GO TO THIS BUSSINES…read more I went last year to take personal classes and after a while I didn't notice that the owner (CHERYL LOVE)took from my account $3,120. I have been texting and taking(when rarely she answer the phone)with this person and she just don't care and never gave me my money back. I am attaching pictures of the messages that she sent to me saying in October 20th 2022 that she was going to return the money,but she never did. This person has no shame and don't care if you go or not to her bussiness,she just care about money.....so ironic when in her post in Facebook she say that she feel so happy "helping people to achieve their goals". This person will take your money sooner or later if you go to her bussiness,be careful,READ THAT CONTRACT BEFORE YOU SIGN ANYTHING THAT COMES FROM THIS WOMAN PLEASE

Open on Easter Sunday!…read more I really appreciate that this LA Fitness was open on Easter Sunday -- huge bonus for those of us trying to stay on track even during the holiday rush. The gym itself is spacious, clean, and full of equipment, so it's easy to get a great workout in without feeling crowded. ‍ That said, the biggest challenge is maintenance. Like many gyms, it's a beautiful facility, but the upkeep doesn't always keep pace. The hot tub has been down for several weeks, and a few of the newer spin bikes (from about two years ago) have minor handle issues that could be fixed pretty easily. ‍ I've heard a remodel is coming, and honestly, I'm excited -- this place has so much potential to be a five‑star standout once everything is consistently working. Still, for the friendly vibe, the open layout, the holiday hours, and the solid equipment selection, it's a strong four stars from me.

Had a great workout all this week at LA FITNESS, Wellington gym. My homey DJ Jones a personal…read moretrainer there. Gave me a couple of pointers. Also, one of the managers Dillon always say hi and we kick it a little, just talking about life. Make me feel like family. Dylan, I apologize for spelling your name wrong. I had to come back. I was reading some of the reviews. And there are some customers who states in there reviews that the gym is filthy, equipment is broken and rusty. They also states that the staff is unprofessional and doesn't know what they are doing. Please tell me where that LA Fitness is in Wellington, Florida? I know the LA Fitness I go to in Wellington is always clean. That maintenance staff is always cleaning. They never stop moving , keep the gym clean and fresh. Also, as in any gym, equipment will break. What 1 or 2 machines might break and be out of service. But, overall the equipment is in good shape. The gym ( LA Fitness) at the Wellington, Florida spot is over 25 years old. So there will be some minor problems. Now, I can speak on the daycare. But, I observed the people coming out with there children. And the children seem to be happy Now, I am what you call a "gym rat ". That's an old school term that relates to the 1980's, 1990's when we lived and died by the gym rat. Some of us our jobs required that we be in the gym. A lot of hardcore lifting. And we were required to respect the gym. We made sure we cleaned after ourselves. The weight had to be put back in place, the equipment had to be cleaned after you use it. We were not leaving the gym out of order. If you did you got ridiculed. It was the law of the land. I've been injured and been out the gym about 10 years or more. I started back last year in July 2025. So maybe some of those things happened before July 2025. I wish I had a cleaning crew to clean my house like the LA Fitness cleaning crew do. I know I be in there about 3+ hours. The only problem I see is some of the new age gym rats will walk of and leave 5 or 6 hundred pounds on the bars. The women and elders have to move that stuff. Which is a workout within itself. With all that said, I have a positive experience here. Because, of my injuries some of the members come move weights for me. I mean men and women will say to me sometimes " old school, I got you ". I guess they see me struggling and come to my rescue. Now, I am very independent and I know I tend to push myself to hard thinking I can still bench press 380lbs or more. Old School Gym Rats, which is not a derogatory statement. That's slang for people that know, love and appreciate the gym. If wanted a beauty parlor. We would have went to Happy Cutz !!!

This is one of the worst Planet Fitness locations I've ever been to. The facility is very dirty,…read moreincluding the AC vents and the men's bathroom. There are also many people constantly on their phones, and no one seems to address it. Overall, it's extremely unclean and poorly managed. The water fountain filter light was also red, which indicates that the filter needs to be replaced. Unfortunately, I forgot to take a picture.

PF continues to be great for the RV lifestyle. With my Black Card membership, I have access to any…read morePF in their network - now 78 different clubs across the US and Canada. Sweet! This was a nice easy workout on the Thirty Minute Circuit that felt good after driving across from Fort Myers this morning. After that, a shower and then I was back on my way. My only complaint was that there were quite a few flying bugs in the shower but they fell in the spray and no longer a problem. All of the equipment in the Circuit worked fine and there were very few people sharing it with me at 11am on Sunday. I'd use this one again. [Review 422 of 2025 - 2067 in Florida - 23984 overall]

Absolutely the best gym! Front desk is amazing. The gm is so cool. The gym is always empty. Can't…read moresay anything bad about this place. Super clean!

Be careful. I went into Retro Fitness to inquire about the Silver Sneakers access membership. I…read morewas upsold a membership I think it was for group classes. The important thing was that I was told the billing wouldn't start until my first visit. SCAM alert! Although I had good intentions of working out, I actually never stepped foot in that gym or any gym for that matter again. However, I was billed monthly thereafter. I was remiss in checking my Credit Card statement (my fault), but luckily my husband eventually questioned me about the monthly RetroFitness charges. I then called and spoke with one of their reps, and the Membership was suppose to have been cancelled and Hans the Manager, was to call me back regarding refund/credit of payments. Guess what. There was no call back, instead today I opened a letter from a collection company regarding the account. Needless to say I am quite upset about this and will be getting on the phone again to get this debacle straightened out. Ugh!

I have been a member at this gym for at least 7 years. There has been a change in general manager…read morelately plus a new training manager in place for about 6 months. They make this a gym that I would highly recommend to anyone. My wife and I have a training program that includes weekly visits that deal specifically with our needs as recommended by our trainer. Give them a try!

I was a paying member since almost the day they opened. I saw so many employees come and go. There…read moreis no access to the entire upstairs if you can not climb stairs. The machines are mostly 10-15 years old. I waited for the manager to finish his work out yesterday so I could use one of the only 4 cardio machines downstairs. The manager told me he can work out anywhere at anytime he wants.. He was disrespectful and very unkind. The machines are old and very basic. The music is so loud you can't talk to other members. I was able to have my membership canceled today and I am so happy. Hopefully the new gym in town opens soon.

This place is Awesome and Exclusive and very very professional and friendly from the staff to the…read moreother guest and clients. Clean comfortable and you never know who you will meet and most importantly private.

Adding cold plunges to my routine has made a huge different in how i feel!…read more Even when i dont work out, i pop in after work to relax. It helps me with soreness after my 12 hours shifts and it has improved my back pain. 10/10 recommend!

I highly recommend this spot if you're looking for a cold water therapy experience in Palm Beach!…read moreThis state-of-the-art facility boasts two cold plunge tubs, a sauna, a workout center, and a massage bench. Upon arrival, I was greeted by signs marking 'parking for Cold Plunge guests.' Given the possible busy nature of the parking lot, it's reassuring to know that there's no need to walk very far and worry about parking! Once inside, I was impressed by the new and polished gym. This rather spacious room leads to the tubs and sauna area, which are located near the employee's office. Upon entering, I received a welcome from the knowledgeable and very kind staff. They answered all my questions about how cold water therapy works, providing me with a strong understanding. Their understanding not only of the physiological component but also the mental one blew me away! I decided to take the plunge! Having never done this before, I spent about three minutes in the cold water the first time. The experience was certainly unique. The staff was incredibly helpful in coaching me and explaining how to control my breathing. By the second time, I had a better understanding, thanks to their help. The sauna was a great bonus and a lovely place to relax. Restrooms and fresh towels were readily available. The entire building was clean and well-organized. After some small talk with the staff, I learned that this is the first Cold Plunge facility in South Florida, with more to come possibly. Here's to looking forward to more plunges in 2024 and beyond!

I just left for my first time HotWorx Pilates Sesh!…read more The young man up front (i cannot believe i forgot his name), he was the sweetest. So so helpful!!! It seems like he loves what he does! I was scheduled for a 30 minutes Pilates class and omg it killed me. It was so intense! I need to get use to the heat but for a first time, it wasn't bad at all! I was sweating my life away. Bring lots of water when you are coming! The place was super clean!! My first session was free!! I would definitely recommend!!

Scam. Don't sign up. The classes are weak and repeat for 2 months. I try to cancel my membership…read moreand they make it super difficult. It's not really infra-red heat as in cell rejuvenation.

If you're looking for a one-stop shop for fitness, recovery, and overall wellness, Incognito…read moreFitness Services inside the Mall at Wellington Green deserves a spot on your radar! ‍‍‍ What impressed me most is the variety of services offered under one roof. Whether you're interested in fitness evaluations, group training, tag-team workouts, stretching sessions, massage therapy, or personalized fitness coaching, they have options for nearly every fitness level and budget. ‍‍ Owner Marcus Nesbitt brings over 20 years of fitness expertise to the table and has built a business that's deeply connected to the Wellington community. It's refreshing to support a local small business that genuinely cares about helping people achieve their health goals. A special shoutout to Ken Jones, whose stretching and massage therapy services are outstanding. After a session, I felt looser, more mobile, and ready to tackle my next workout. ‍ Another confidence booster: they're BBB Accredited with an A+ rating. Whether you're a fitness beginner, weekend warrior, or someone simply looking to move and feel better, Incognito Fitness Services offers professional guidance without the intimidating atmosphere or premium price tag. Healthy body, healthy mind, healthy community. Five stars all the way!

Right in the Wellington shopping mall! Offering exercise with personal trainer or group training,…read moremassage therapy with highly trained therapists, stretch sessions, and more!