I have just read the previous review and though I agree their services could be considered over inflated their professionalism and skills are high. We had a power surge by PECO and among other appliances that were blown, was our 1yr and 4 mo. washing machine bought at Sears. We had purchased an extended warranty and Sears agreed to replace the burnt circuit panel of the washing machine. However, their service representative would not move the stacked dryer and washer located in the designated laundry cubicle of our 10 year old home. We contacted several plumbers and appliance servicer's we have contracted in the past but none would move the machines unless they were going to service them. We did a google search and contacted MFIG. The representative we spoke to quoted the dispatch price and we agreed to it. On the scheduled day of the appointment one of the best repairmen we have ever worked with,"Rich", arrived on time. He and another repair man( which he had to call because of the sheer muscle power needed to move our machines) made them accessible. He also then helped me figure out a plan to keep the machines available. We had asked various installers/plumbers etc. in the past if they could suggest a way to eliviate the problem and their suggestion's were always complicated and expensive. Rich invented a plan that would keep the machines attainable for any future problems at a relatively lower price then any other estimate we had received. He was very professional in the way he looked and conducted himself. As far as cost? I feel that unless you have a friend or a family member in the above professions, or are a DIY individual, all repairs are costly. As far as Sears? The extended warranty you might purchase is not worth the extra cost. read more
