Friendly staff and always willing to accommodate and help in any way they can. I highly recommend…read morethe Mineola Security Finance office!

Friendly staff and the app makes everything simple!! Highly recommend…read morethem!..........................

Great guy! Very knowledgeable, and caring! I really felt like he cared more about what i was going…read morethrough then what he could have made off my situation!!! Highly recommend!!!

How amazing to have a company that truly cares about your financial decisions right in East Texas…read more The owner gives a free 30 minute consult, make sure you reach out to Kyle, he is amazing!

A customer for several years. They are considerate, professional, and personable…read more This year, 2022 for tax year 2021, was first time for virtual appointment. I loved it. Very easy using mobile to upload docs. And the phone part of the virtual very easy and convenient. They kept the status in constant contact with me. Very appreciated. Great patient customer service; I had loads of questions.

I've been with GP for a decade and couldn't be happier. They're detail oriented and always take…read morecare of their clients.

REALLY disappointed in Broadstreet Bank's drive-through location in Mineola today. I waited…read moreliterally 20 minutes in line in the drive-through to make a $1,200 deposit with only one car ahead of me. Then when I finally got to the window, there was no apology for the long wait. To add insult to injury, the teller gave me a "miniature" thermal receipt for my deposit instead of the standard full-size deposit receipt they normally give you. That receipt didn't even show the current balance as it normally does. What's going on, Broadstreet?

I can't say enough about how well I've been treated since opening my account. The customer service…read moreat this institution is on point. Shout out to Kayla at the Mineola Branch! She is so helpful and kind. It is so nice to get good customer service -this is a bank that values its customers and their needs!

We've been banking with Southside for years and love the people and the service. They are…read morecustomer-focused and always helpful In both of the Lindale locations. We traveled to Nicaragua and there were normal challenges with out-of-country transactions, but the ladies at the Lindale Brookshire's location jumped thru hoops to make it happen. Thank you very much!! :)

I'm a small business owner and I liked the fact this bank was open later than 5 and open weekends…read moreso I left the awful banking at Origin. Aside from the banks hours of operation, my experience hasn't been good. Everything is 3rd party meaning all i get is "I don't knows", "We don't handle that" and "You'll have to call them". So, the people who actually handle my money I'll never see because they are behind a call center in another country. Aside from my initial deposit to open the account, my first was denied because it was too much. Never thought I'd ever have a deposit denied, especially for that reason, and especially not for a business. The largest I can deposit because I'm new I was told, is less than the amount I operate on. So, I made a smaller deposit, fractional of the first and it was denied because they had trouble validating the payee. That's me the person who owns the account. So I tried asking the bank why and was told they didn't know I had to call some other company because they don't handle that. I successfully made a deposit through the drive through though, however it takes deposits forever to clear. I deposited cash on a Wednesday and it was still pending on Friday. It took almost 4 weeks to even get a bank card. I thought about ordering checks but they said it would be $200 and It'd have to be done online because they don't handle that there. Now Origin Bank was a horrible bank, but sadly I don't know if this place is even a bank.

When I walked in for the first time, the vibe was completely different from the usual bank. No…read morestuffy run of the mill atmosphere here. It was very young and modern with lots of glass, thereby giving the space an open feel. Even the children's toy mounted on a wall gave a nod to their "youngest" customers. I was warmly greeted by the receptionist, who quickly connected me with a rep. I found my rep for the day, Anne, a complete joy. She was so helpful and knowledgeable. This bank is new to Lindale, but I was very impressed!