Deceiving and Dishonest, I took my watch in for a battery replacement and when I asked what be the…read morecharge I was told $10 but when the female finished the job the bill was $12.72...It's not necessary to lie to a senior citizen

I will give her due ~ she is so talented! No doubt I love the expediency of her service but her…read morecustomer service is zero to me. I've tried. I've gone back over and over ~ never thankful. To be honest rude at times.

Love this place and I trust them with the goods. Just got my almost 20 year old Omega Speedmaster…read morePro back today - pusher springs. Igor has serviced Rolex and Panerai for me previously. Highly recommend.

Very fast work and great customer service, maintaining my 1992 Rolex DateJust. Prices are great as…read morewell.

By far the best watch repair shop in Atlanta. You can't get better than Shan. I can't believe I…read morehaven't left a review yet for this local mom & pop shop. Rarely do I meet someone who knows what he's doing but also really loves talking watches. They've serviced both vintage and modern pieces for me, and not only were more reasonable on rates (significantly!) but also took 1/4th the time anyone else in town promises.

Quick and easy links removal. Took less than 15 minutes and he adjusted to a few different…read morepositions until it was perfect.

Terribly unprofessional. This is why I don't ever support black businesses. I stopped by today…read moreaugust 24 2023 at 10:05am to get my bracelet repaired because the hours of operation said they open at 10am. No one was in the store. So I called the number on the store. The guy answered and said he would be there in an hour. To waste time, I went down the hall and got a pedicure which took an hour and thirty minutes just to give him more time. At 11:30, I walked back down to the store. It still wasn't open. So I called the number again. Now he says he will be there in another 15 minutes. I said, "you just told me an hour and I waited longer to return and you're still not here." He says "I have something to do I will be there soon." I politely released the line. Listen black business owners if you don't have any idea how to run a successful business, please go get a job. You wonder why no one patrons this store and why you're not making any money to hire someone to be here when you can't be. You need to take a business ethics and business management course.

Recently my necklace broke. I took it to a local jeweler to be repaired. When I got it back, I…read morefound that it was 3 inches longer. I took it back to the jeweler who wanted to charge me almost 3 times more to shorten it than they charged to fix it the first time. I looked for another jeweler and found Eli at Deck Handmade Jewelers. Eli charged me a much more reasonable price to shorten my necklace and had it ready the next day. He did a wonderful job! Has my business from now on.

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

Very helpful - replaced a battery - had me order a new bracelet for my work watch that had busted -…read moreI have a nicer watch I will be taking to see if it can be repaired... The only con is the store hours are abbreviated - Interesting clocks of all types in the entryway- like visiting your Grandparents house!

Used them for years...it's a true pleasure to deal with professionals! I have had them repair…read moreexpensive clocks and old battery operated ones. They are cordial and great to deal with. Thank you for keeping my old thrift store clocks ticking and great advice on my Maureen Walsh

I found a ring on line that I was interested in. I submitted a form on line asking if that…read moreparticular ring was in stock and in store and got an immediate response from Dorian. I was able to stop by that day and purchase the ring from Dorian who was friendly and helpful. While I was there they cleaned a couple of my rings and they turned out so nice and shiny! My new ring needed to be sized and it was promised to be ready in one week. I received a text that it was ready a couple days early so I was excited to get my new ring. While picking up my new ring I decided to have another ring sized that was my mother's and I had been wearing it although it was two sizes too big. That was also ready before the promised date. Next I will be taking in my mom's wedding bands and having those taken care of (build up the setting of the diamond) as they have never seen a jeweler. I have found my new jeweler!

Mr. Blythe (sp) provided excellent service when I came in to get more information on getting a ring…read moreresized and cleaned. I did not recognize my ring when I got it back ten days later. 10 out of 10, would definitely recommend!

The best jeweler in the ATL!!! Always come here for my watch needs. Visit these guys for top shelf…read morecustomer service!!!

The staff is super friendly and helpful and they do amazing custom work and repair! Can't recommend…read moreenough - I've gotten many pieces done.

Everything went good.I went in one day after cutting the son's hair and went in and became a client…read moreof theirs.I had been a client for ten years now.All my jewelry.Comes from here You can trust them.You can count on them.They're just amazing.People, comes from this one place and they sell it to you with love, honor and respect

Fixed my husband's watch for a reasonable price. Customer service was amazing. I will definitely…read morereturn if needed.

I took 23 watches in to have batteries replaced and all of them. James was a great help. It did…read moretake a couple weeks as you can expect but price was very fair. If you're looking to buy a new watch, they had quite a nice selection. Recommend these guys.

I have taken multiple watches to this store. The last 2 were disappointing and came back in worse…read moreshape than when I took them. I am looking for a new watch shop.