I was a client here for able two years. The staff is so nice. The salon is welcoming and clean…read more Great parking and on time service

I had a great waxing experience! It was relatively painless and quick, around 15 min for my…read moreunderarms. I highly recommend this place

Great service and the decor is simple yet beautiful- Erica who completed my eyebrows today was…read moreextremely talented , professional, and time efficient!

Ashley is the best, very professional and down to earth. The shop has a soothing vibe. Allison is…read morethe best as well, knowledgeable and very nice.

I love the way she takes her time she's the only one that I will go to to get my waxing done you…read moremust come check her out.

From the owner: Where confidence meets comfort…read more At Soft Skin, we believe smooth skin is more than a beauty routine — it's a form of self-care. From the moment you walk through our doors, you're met with a calm, welcoming space where your comfort is the priority. Whether it’s your first wax or your monthly refresh, Ayanna is here to make the experience feel gentle, professional, and empowering. ✨ Specializing in Brazilian & Body Waxing ✨ Clean, private suite located in Southfield, MI ✨ Friendly, judgment-free atmosphere Step into your softest skin yet — you deserve it.

I thought I was in a dream, where I was treading very carefully, and I had to fight for my girl's…read morehonour, and the guy I had to spa with was a black belt, but eyebrowke his arm. My Detroit friend, who I drive around to shopping, food, community college, when I'm staying with her (maybe once every couple of years), came here with me to get her brows done. So cheap that it's basically free. They do an incredibly good job and there are soooo many cuties coming in and out of here. They did such a good job - I paid for it as a little gift - and I enjoyed my time in here. Brilliant service.

Had brows & lip waxed Wednesday; both areas irritated. Have used your service before. Have you…read morechanged wax? Donns M Jones

She is simply the best. She is always a delight. Her technique is flawless and pain free. Her space…read moreis calm and most importantly meticulously clean.

First time ever that I didn't feel the pull of wax from the underarm...nearly miraculous. The…read morebasement suite is uplifted by good interior design. Sasha is kind and professional and provides a truly relaxing experience.

I had the most amazing experience at Beauty Retreat Studio. My mom and I went together for a little…read moreself-care session, and it exceeded all our expectations. From the moment we walked in, the atmosphere was calming and welcoming. The staff were incredibly kind and professional, making us feel completely comfortable. The massages themselves were absolutely incredible- so relaxing and perfectly tailored to what each of us needed. We both left feeling refreshed, rejuvenated, and already talking about our next visit. It was such a special, soothing experience to share with my mom. Highly recommend!

Very professional, great service, and good conversation. Amazing deep tissue massage, worked out a…read morelot of knots!

I walked in today hoping I'd be able to get my eyebrows done before school pick ups. Katie said…read moreshe'd take me, despite having another appointment coming in a bit. She did a wonderful job! She was gentle with the waxing and shaping, which made the experience that much better. I loved how they turned out! The facility is clean, the staff is warm and welcoming, and Katie did a great job. Overall, I had a great experience. I will definitely be back!

Exceptional Service by Erin at European Wax Center - West Bloomfield, MI…read more Erin is truly the best of the best! From the moment I met her, I knew I was in great hands. She's incredibly skilled, attentive, and makes what could be an uncomfortable process feel completely relaxed and effortless. Her professionalism is unmatched -- she takes her time to ensure everything is done perfectly, and her friendly, down-to-earth personality puts you at ease right away. What I appreciate most about Erin is her consistency and genuine care for her clients. She listens, explains each step, and always checks in to make sure you're comfortable. The results are flawless every single time -- smooth, clean, and precise! If you're looking for a wax specialist who's both meticulous and kind, Erin is the one. She turns what could be a routine appointment into a self-care experience you'll actually look forward to. European Wax Center is lucky to have her, and I couldn't recommend her more highly!

Von was very nice and professional. I received eyebrow tinting and loved it. It doesn't last very…read morelong for $25. Von was very accommodating and willing to use a different tint brand the next time I come. I'll definitely go back. Unless you pay cash, there is a $1 fee for Zelle and Cash App. While I was there, a lady had microblading done. I wasn't impressed with it, but the lady was happy which is all that matters. For me, they were too thick and big. This I woke up to 1/2 an eyebrow being gone. Von said it would last a WEEK. IT HASN'T BEEN 24 HOURS! Very disappointed.

Got my lash strips done here a while back they were talking the whole time and the person doing the…read moreservice would pause during the service to have conversation. Immediately after I left my eye started bugging me and it was irritated I ended up taking them off right after that. I might have been the glue they used or the application I don't know either way I wouldn't got back.They might have improved since then though.

Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

I came in for a Brazilian wax and was happy with the professionalism of Dalhila my waxer. she was…read morevery friendly and made me feel comfortable, and the wax itself only took about 15 minutes! They are quite affordable compared to some other local waxers too. The vibe of the place was super cute with trendy decor and lots of colors. I was comfortable here and will be back.

The aesthetic of the place is super cute! Very clean, and spacious. The complimentary drinks are a…read morenice touch. Dianna was very personable, she's quick & efficient. I've been getting waxed for years and it was the least painful experience I've had with her. Happy i found Nood! (And shoutout to bubba, he's pretty cute)