I came in here with a bit of a balloon emergency. I had a party and a few of my previously…read morepurchased mylars had popped. In a frenzy, I knew I needed some help, stat. Within seconds of entering the store and staring at the balloon counter Ray immediately greeted me and asked how he could help. I was able to efficiently select the balloons I needed and have them inflated while I waited. What made my experience that much more fantastic was the fact that while I loaded my balloons into my car, one of them popped, and I was able to immediately walk them back inside and have it replaced, free of charge. What's more, a few hours later I had another two pop and again, I was able to replace them for no cost. Now that is an excellent replacement policy if I ever saw one. I will definitely be returning to peruse their other decorations, costumes, and of course their extensive balloon selection!

I went to get balloons filled with helium and the guy filling up the balloon popped it. He then…read morewouldn't blow up another one (I had 4 of the same balloons), said he would have to charge me for a new one, and refused to give me a refund because I brought it in myself. Horrible customer service and I will never come back here. Terrible value, very overpriced for helium. I paid nearly $40 for two balloons because they would not refund me. Highly do not recommend anyone come here. If I could give 0 stars, I would.

I only had 10 mins to browse this incredible shop and it blew my mind. So many ways to create an…read moreevent or party. I love the cute zebra finches. The guy working there was very friendly originally from Florida. Now, I live in SW Florida. I would love to come back to Charlottesvilles and explore this store more.

Beautiful shop with tons of items inside. I found some clothing, tons of perfume and accessories,…read morehousewares and glasswares, decor, and children's items as well as paper stock goods. It was such fun to browse. It's a large space and has so much inside that you really can't see it all at once anyway. Staff were warm and welcoming and greeted us as we came in and offered assistance if needed. Pricey shop - but lovely.

They either don't want business or didn't want ours. Even on the phone Hannah sounded like we were…read moreirritating her by just calling. We went into the showroom to get a feel for table sizes and fabrics. Understanding that we didn't have an appt, we were fine that she couldn't get to us right away but even in person her tone was impatient and her comments were shady. Perhaps we weren't spending enough money to get courteous treatment. She then said another person would be helping us and we wandered around the showroom until we realized no one cared enough to actually come out to assist us.

I do not recommend MS Events at all. The woman was extremely rude every time we talked to her…read moreonline, hard to get in contact with, and never gave me a partial refund for something we never used.

I thought $10 a kid was expensive, particularly since I have three and that more than tops our…read moredaily Fun Budget. Hear me Fellow Parents: it is worth it. If, however, you are Catholic or from California (like me), you will need to take a deep breath and let go of your ingrained guilt. I spent four hours on my phone, kindle and computer today while my three girls happily romped around with a great range of ages. At one point I turned to my neighbor and said "I'm not sure I have seen my children in an hour." I did repeatedly imagine all the things that I should have worried about and realized that the kids were just fine. The space is enclosed, they check to make sure that kids are leaving with the same adult they came in with, its very compact and the only threat is from slide burns that seem to afflict everyone. The best part of course, is that they leave lots of room for parents to sit in comfy chairs so your kids can find you to address said burn, complain about a new playmate or ask to feed the giant Koi fish in the pond. The chairs are conveniently set up right at the entrance to the play space, so you can be reassured that you are in control of the whole situation. As if this were not enough, just as your kids act a bit bored, they have an Art area. Drained little monkeys can flit in or out of the area to paint on the walls or do "free" art projects. I looked around at all the other parents who were happily engrossed in their own lazy and selfish endeavors, which helped me to realize that I don't live in CA anymore and I can enjoy these simple pleasures! Skip the train ride though. My daughter asked, and I reflected aloud that I could not imagine anything more ridiculous than paying extra to drive around the parking lot in a miniature metal train.

I brought my two-year-old son to Bounce yesterday to get some wiggles out as we were on a road trip…read moreto the Lynchburg area. We frequently visit Charlottesville (once a month) and wanted to find a kid-friendly place to relax.  I was intrigued by the website's description of the play place. Unfortunately, nothing could be further from the truth. Do you know how dirty your place is? Did you know that your "employees" wear hoodies and sit on their phones while at the front desk and have gossip time? Yep! When we arrived at Bounce, we were barely acknowledged by the two young staff members. I had to ask questions about how the park worked and what I needed to do. I was very surprised to find the price of $20 for a child's entry fee. Granted, it was for all day, however, I couldn't imagine spending all day in such a sad excuse for an indoor play place.  Upon first glance, after paying unfortunately, I discovered that the climbing equipment was visibly dirty. I wonder when and if any of this was actually cleaned? Ironically, my two-year-old must have picked up on the fact that I was so uncomfortable because he started to act hesitant to play. In the "2 and under" section, there was visible sand or dirt behind the filthy bounce house.  We ventured over to the Lego and truck area. I was puzzled to find train tracks that had only one train piece. My son even asked where the rest of the train pieces were. After searching under furniture, I decided that there weren't any other pieces. Next, we went to the "2-5" area where my son found car tracks, but no cars to drive on the tracks. The Lego table had bits of food, hair, and other unknown nastiness in the crevices.  The cafe was unattended the whole time we were there.  The bathrooms were atrocious. Trash bins were overflowing and there was no appropriate diaper pail to dispose of dirty diapers. There were also no paper towels in the bathroom and I had to ask the front desk ladies to restock it. The depressing "paint room" had one solid color paint and a water cup.  Upon exiting, I asked the front desk lady for a business card for the manger, not surprisingly, she couldn't find one.

Be very careful with 20 South when booking services for your event or wedding and be sure to read…read morethe contract carefully. You will be charged the full amount of the contract - even if you cancel six months ahead of time. They don't seem to be able to rebook open dates even with plenty of time so you will be stuck paying for nothing.

From the owner: 20 South Productions is a full service booking agency in Charlottesville VA. We represent a wide…read morevariety of bands, string ensembles & DJs for ceremonies & receptions. We represent 15 professional DJs, ranging in price from $875 to $2300 for up to 4 hours. They cover all styles of music from Today's top hits to Oldies, Motown and Rock, to Jazz, Swing, Latin Dance and more. We also have classical string duos, trios and quartets mas well as guitarists & harpists. Variety / Dance" bands Jazz & bluegrass All of our DJs: Are polite and punctual Have excellent equipment & basic lighting and many can add additional lighting, video screens, projectors, etc Are well versed in all aspects of wedding procedures and are happy to "MC" if you like Have a 50,000+ song selection Will meet and/or talk with you prior to being hired Are happy to arrange the play list to suit your taste Will coordinate your evening's itinerary & all specific details in advance to ensure your satisfaction