Very happy with The Minneapolis Foundation Repair Pros They were quick to come over and give me a…read morefoundation repair quote. Highly recommended.

On April 24, 2026, we discovered water on the floor of our utility room, which had partially spread…read moreinto the carpeted family room. After checking for plumbing leaks and finding none, we pulled back sections of the carpet to allow the area to dry. The water appeared to be originating in the utility room and spreading into the family room and adjacent bedroom. Over the next several days, the problem continued to worsen. On April 26, 2026, we contacted Standard Water Control Systems (SWCS), a company we understood to be highly experienced in basement water issues. We explained our situation and scheduled an appointment with Nate Amdall, a Sales Specialist for SWCS. During his visit, Nate inspected the affected areas and examined our sump basket, which was dry. He quickly concluded that because our home was built in 2001, the builder had installed a deficient drain tile system that was now failing. We specifically asked whether the water problem could be caused by something else. Nate indicated that he did not believe so and stated that he had seen this same issue many times before. On April 30, 2026, Nate provided a proposal recommending installation of a new drain tile system. Trusting his expertise and diagnosis, we signed a contract with SWCS to perform the work. Between May 1 and June 1, 2026, I prepared the basement for the project by removing and disposing of all carpet, removing baseboards and cabinets where necessary, and relocating personal belongings. Throughout this period, standing water continued to appear every other day and then dry up. I repeatedly sent photographs to Nate documenting the ongoing water intrusion. On June 5 and June 8, 2026, SWCS installed the new drain tile system. The installation crew was professional and performed the work well. However, on June 7 and June 9, we again observed standing water in the exact same locations in the basement. We immediately contacted Nate, who advised that a member of the Service Department would need to inspect the issue. On June 10, 2026, Todd from the SWCS Service Department visited our home. After reviewing the history of the problem and inspecting the affected areas, he asked to test our floor drain. He observed our water softener discharging into the utility room floor drain during its normal regeneration cycle. Todd then manually initiated a regeneration cycle, and the floor drain immediately overflowed onto the basement floor. We watched the water travel across the basement and into all of the areas where moisture had previously appeared. Within approximately five minutes, Todd identified the actual cause of the problem: a clogged floor drain. The issue was unrelated to the drain tile system and did not require installation of a new one. Given Nate's confidence in his diagnosis and his representation of extensive experience with similar situations, we believe this simple test should have been performed before recommending a $10,400 drain tile replacement. Had it been conducted, the true cause of the problem would likely have been identified immediately. Later that same day, June 10, 2026, we contacted Roto-Rooter to clean the floor drain. The drain was cleared at a cost of $420, and the water problem was resolved. As a result of the incorrect diagnosis, we have incurred substantial costs and damages. We paid approximately $10,400 to SWCS for a drain tile system that did not address the actual problem. In addition, we estimate approximately $10,000 in costs to replace flooring and restore the basement after removing materials and preparing for the project based on SWCS's recommendations.

Before you hire any Water Control company hire a plumber to make sure you really need drain tile…read more After we hired this company we still had seeping water issues. After they were called twice they finally told us we had a leaking pipe. In addition, an employee stole a cellphone and a FIT BIT watch from our home and damaged our egress window. They fixed the egress window. The owner was not very pleasant, made us feel like we were not telling the truth. My husband literally spent hours changing passwords and canceling credit cards since the cellphone contained sensitive information. A few days later through Google find my device we pinned the cellphone at this business location, we called the police and had to take time away from our work to retrieve our phone. We never retreived our FITBIT watch. It was a nightmare! The company apologized but the damage was done!! The job itself was OK.. our sump pump has not been running at all .. probably because we never needed the drain tile in the first place. Be on alert when you have strangers coming in your house!! Apologies are not good enough after what this company put us through!!

When we remodeled our basement, they were my favorite contractor by far. They put in two egress…read morewindows and fixed a major leaking foundation issue that we had been having for years. - Prompt, excellent communication - Attention to detail and extremely high-quality work - Fair pricing - Fast scheduling - Flexibility and understanding with changes - Family owned and super personable I am not being rewarded for submitted this review. They were simply that good and other people need to know about it.

I had been looking to waterproof my 124 year old basement for a couple years. I am beyond thrilled…read morethat I came across J&M Concrete. So professional, personable and knowledgeable. Thank you so much

Gardner did such a great job on a driveway repair I hired them for. I called on my lunch break and…read morethe guys were at my house within hours. I got an estimate immediately and they were back to do the job the very next week. I was hoping to have it done before July 4th for a party we were hosting and it was. The guys were super professional and finished same day. HIGHLY RECOMMEND

I wouldn't recommend this company to my worst enemy. They were a huge waste of time. Lucky we…read morepulled the plug on them before they started the work.

Anthony B. was incredible! He was instrumental in getting my basement repaired and safe for my…read morefamily. He came to my home and spent a much time as I needed explaining the entire process, options, financing and follow-up maintenance. Then a team (Josh A., Jason C., and Blake C.) showed up to compete the work. They were respectful of my home and my time. They completed the work (installation of Intellibraces along two basement walls) in less than two days. My basement was left in great shape. They have me peace of mind that my home is now more stable and my family is more safe. I look forward to them returning to tighten the braces to further secure my walls. I would recommend this company and this team in particular and would be happy to hire them for future projects.

The two guys who came out today, Ben Cook and Travis, were awesome. They were efficient and…read morethorough, keeping us informed all the way and answering my husband's numerous questions. Our steps were raised eight inches in one area! This will be the first winter we will not have to cling to the rail due to ice and a huge slope. They even removed and replaced a pot that I had forgotten to move.