I really like the Mvix Digital Signage devices, but I wish the wireless capability were stronger. If there is not a constant strong, steady signal, the devices have a lot of trouble getting online or staying online. Other devices like phones and laptops will be able to connect to the wifi, but these struggle. Or if the wifi is working, it will stop working in about a year. One of our network techs found a workaround by installing a wireless router that offers Ethernet connectivity, so it essentially hardwires the Mvix device. When we order these devices we plan to have this router installed each time so that we don't have constant connectivity issues. These devices work much better and are much happier when they are hardwired to Ethernet. As for value add - they do a really good job of keep residents informed of the activities in our communities. They add a modern feel to our lobbies. Our property managers like being able to post notices on the Mvix TVs from their offices instead of having to print and deliver 300 notices door to door as in the days prior to Mvix. The Mvix staff themselves are very friendly and easy to work with. If you don't pay a lot of extra money for the advanced tech support, the tech support response time can be a little slower than expected - maybe a day or so. But if we have any issues, they have always made sure to take care of them. And our sales reps have always been great. Very helpful and responsive. Sometimes they have helped me contact tech support to resolve issues. The software itself is very powerful and can do A LOT. With that being said, the learning curve is very steep, and people can find it overwhelming, especially if they are not tech savvy. For tech savvy people, it's relatively easy to learn. The training from Mvix is not very helpful. After our first training session, we taught ourselves how to use the devices and then our company put together a team of people to do in house Mvix trainings, and that has worked well. It's also better because we can target it and train people on exactly how we want to use it within our company. Overall I really like the Mvix devices. If there weren't wireless issues, this would be a 5 star review. A lot of places where people put the TVs require wireless internet, so you don't expect to have issues connecting it. But because we have had so many issues with the wireless, that takes off a star. If you need a signage TV and can get a hardwired connection to the Mvix device, this is definitely a great option. read more

Overall this is a decent signage option, the major pro is that there isn't a hosting fee for the backend signage. The major con is that the machines themselves can be finicky or unreliable long-term (I have 60+ players in the field, some 3+ years old). I've had 99% positive interactions with the service team, but I have to contact them more than I would like. When I submit a ticket online (you can't talk to technicians on the phone, only general support is available by phone) I usually have the problem resolved within 24 hours, even if the solution is sometimes that I need to physically repair the machine (not practical as these players are in retail locations across three states and I cannot physically access them) or the machine is really dead and needs to repaired by them at (time & cost) or replaced (cost). The back end online portal is easy enough to use once you get the hang of it - the best feature is that it is "free" i.e. no monthly fee for its use. I have not encountered anything that I couldn't make happen with regards to the menu. I'm sure there are more reliable, "slicker" options available, but at a cost. This solution made the most sense for our business. Sometimes we have headaches with them and they need to be replaced, but the benefits outweigh the cons. read more

Absolutely excellent service. My company uses Mvix to display important information for employees in the lunch room. Recently it stopped working and we spent most of the day trying to get it back up to no avail. We ended up contacting Mvix customer support and promptly received a response. The technician was very polite and professional and got it all back up and running within 5 minutes of sending the request. I deal with a lot of companies that provide us software and Mvix BY FAR has given the best customer service out of all of them. I would highly recommend. read more

We use Mvix displays here in Sun City Texas (Georgetown) where we have a community of 8000 rooftops moving to a total of 10000. Our Mvix displays are located in four different buildings were activities occur and serve to inform residents about upcoming events and current daily schedules. At this time we are also expanding the use of Mvix technology into our three golf pro shops where we will display current weather and sales information. Our Mvix experience and the value added for our residents has been positive. read more

Great software with plenty of bells and whistles to manage digital signage and generate content, but the installed program and the RAM to run it on a media player is a bit excessive. Other packages providing similar capabilities are not as resource greedy requiring a fraction of the space and RAM to do the same thing. No user groups available for additional support avenue. When purchasing licensing having the ability to see not only what's active but what I have available for an account would be appreciated. read more

Mvix customer service has been extremely responsive in dealing with the few issues we have had with our devices. They always respond quickly when we request service, and have been great in dealing with some hardware issues. Yes, there are definite improvements that could be made to the software, but it has worked pretty well for us so far, and I believe that they take our suggestions into consideration when working on their software design and user-friendliness. read more

MVIX has fair pricing for their products and services. The software is user-friendly and simple to use. Tech Support always solves any issues or questions we have. The only downside is that they are not located in Canada, and we have to pay in US dollars and there is a charge for duties and shipping at the Canadian/US border which also delayed delivery of the product. It would be nice if they had a Canadian warehouse. read more

We used to use USB drives for our lobby screens. This software allows edit/control content from literally ANYWHERE. This has saved our office countless hours vs. the old way with USB thumb drives...not to mention 1 person can do the task. The quote posts are looking fabulous and the stock artwork saves so much time not having to scour the internet to create holiday greetings/notices of closure. read more

PROBLEM AFTER PROBLEM. I am completely had with their product. I am trying to run a business and I use their boxes to feed my menu board screens. I can't even begin to tell you how many times their services have been down, thus leaving my customers with no way to see what I offer. The Has to be the worst customer service experience they hung up the phone on me. read more

The digital signage platform is awesome. We no longer have to go onsite to modify the contents. We can deploy remotely. It saves a lot of our time and also maintains customer cost saving. The support staff is very helpful and knowledgeable about the products. Looking forward to working on more projects. Thanks. read more

Working with Mvix has been a great experience. We purchased six of the Xhibit display devices for our office lobbies. They were very easy to setup and implement. Customer service, sales and support have been great to work with. read more