My son and I were passing this store the other day and he was excited to go and see the instruments. My son is four and extremely well mannered. We looked at all of the instruments and not once did he touch any of them. He knows to look only with his eyes, not his hands, until we ask permission first. A sales woman approached us and asked if she could help us. I thanked her and told her that we were just browsing. My son found a keyboard that he wanted to try, just to hear what it sounded like. I asked the same sales woman if it would be alright if I turned the keyboard on so that my son could hear a couple of keys. The sales woman simply looked at me and said that playing the instruments were reserved for those that were buying, not simply looking. I simply took my sons hand and walked out of the store, and I will never return again. Upon posting this to my facebook page, I saw that many of my friends have had less then stellar customer service at this establishment, and I will now take my business to The Music Center in the Tontine Mall in Brunswick. The owner of The Music Center was more then willing to let my son try out the instruments, engaged with him, and we wound up walking out with his very first instrument. Beware, Music & Moore is not child friendly, and as my son said it best, the sales woman was just plain rude. read more