I purchased a Sonor SQ2 Kit a couple years ago. They shipped the bass drum in a thin, cheap…read morecardboard box with NO padding. It was not in the original Sonor Box. The owner did not want to replace it because it would cost him too much money. I asked him for a letter stating he would honor any defect in the shell that arose, and while he agreed by phone, he never sent anything. I'd NEVER do business with them again. There are other drum shops who will treat your gear with more respect

It is wonderful to find solid customer service again! This was my first purchase from The Drum…read moreShop in Portland, Maine, and I was completely impressed with the combination of attention to detail and proper customer service that I received from Paul when I placed my order online. My 20-inch Zildjian paper thin crash cymbal arrived on time and it was the exact one that I saw played at their website. They take the time to weigh their cymbals and that is of great value when you are comparing likely sound differences in sustain and stick definition, especially among cymbals of the same size. In addition, Paul gave me an excellent price. Excellent. The Drum Shop earns my highest respect, my highest recommendation, and my future business.

This is the place to go for guitars and guitar gear in Portland…read more The staff is great, the prices are excellent, and the vibe is cool. They recently helped me re-setup my Tele after I screwed it all up by adjusting the neck on my own. They did great work, and got my guitar back in shape pronto. Best of all, unlike the corporate bozos over at Guitar Center, Buckdancer's won't try to upsell you at every opportunity.

I bought a very pretty Martin guitar to get back into playing (45 years since high school) I didn't…read moreunderstand that with the quality of the wood it needed to be hydrated in winter months when the house gets dry. So it cracked! Buckdancer's were able to fix the crack (it happened two years in a row) beautifully and did not charge me an arm and a leg to do so - reasonable price! The guys working there are really great. I have had a good experience shopping there over the years for myself or grown children. Highly recommended! Phinneas, the owner, is a very nice man too! PS They gave me some great advice on hydrating gear to protect the guitar going forward as well.

This review is specific to interactions with Willy and the owner (others have been nice in the…read morepast) who have been extremely rude in a few interactions. Really wanted to use my local music shop but, just not worth the awkward and rude interactions. Happy to funnel my business to Buckdancers Choice and Dube's music.

$40 to only re-string guitar & did not even tune it. For that price, most places oil finger boards,…read morepolish, & tune. Disappointing.

Cool music shop, lots of great used guitars. I got some good deals on drum hardware back in the…read moreday when I was a student at Bowdoin. It was cash only as I remember it (fight the power, Marty) and Marty is the only one who works here. He's got a faithful crew of customers, and it feels more authentic to shop here than the place in the Tontine Mall, although that's a decent shop too. It was real nice to have both options and not have to truck down to Portland for me music gear during my 4 years as a Polar Bear. Definitely the kind of place where it's hit or miss depending on what he's got in for used and new guitars....always a few drum kits and plenty of cymbal stands/hardware on hand. Overall a great little music shop.

Adam Montminy has deep knowledge of the saxophone-both as a player and a technician. His work on my…read more80s era Yamaha made it work better than new. The 1930s Buescher saxes he restored for my son play like a dream. I recommend his work to anyone who wants their vintage or modern horn to play flawlessly. Adam also sells instruments he's restored, as well as high-quality new and used sax gear, including mouthpieces, ligatures, reeds and more.

Excellent work repairing my sons well-used Bari sax. Not a lot of people willing to take on such a…read morebeast but Adam did so expertly and quickly so my son could have for back to school.

I have taken several guitars into Dube's Music, some for setups, some for repairs. Every one has…read morecome back to me in extremely good shape, Playability, intonation, and action were exemplary. Could not be happier with Tom Dube and his staff.

Online scam artists....do not deal with this business online…read more Two orders unfulfilled. On February 2, 2018 and on February 14, 2018 I placed orders with Dube's Music online to purchase red Fender guitar coffee mugs via PayPal. I e-mailed Dube's Music. No reply. No product delivered. Started a PayPal dispute to recoup my money, and e-mailed Dube's Music again. Next step is to contact the BBB

had the part I needed. awesome. fast. answered my call. love them. it was such an incredible…read moreappliance experience

Bright and clean store. Called ahead, part was in stock and waiting for me! Best around!read more

The moment I walked in I was greeted. That was the best part of the visit. Chris was the…read moreassociate. I let him know that I brought in keys that had been left in the door. His demeanor changed instantly and he angrily and rudely stated, "that's where I wanted them." No good deed goes unpunished. Oh well. Other patrons asked him questions of him while I was there. He couldn't answer any of the questions and had to call and text his wife. He stated he didn't know what was going on??? The shop was very disorganized and dirty. Me and my money left the business without making a purchase. I won't be back. I highly recommend FO Bailey Antiquarians right up the road.

Based upon a referral from my realtor, I met Chris at the store and he efficiently looked through a…read morebox of "silver" stuff I had accumulated. We found some treasures And a garage sale will benefit from the left overs, but it was an easy way to sell my sterling! I also walked through the store and there are lots of neat things for unique gifts!