I purchased a used Ford Escape in 2016 from Webber Family Motors, and it's been a really good car…read morefor me, especially in the winter. This summer, however, the A/C fan started making a sound like a lawn mower, so I brought it to a competitor thinking it would be cheaper than the dealership. After two days of working on it, they threw up their hands and said that I'd have to take it to Ford. My initial estimate for the fix was $1200!! But Ford had just come out with a bulletin about this problem, so Bob, the Service Manager, used a Ford customer program to waive all but $100 of the cost. I didn't ask for a deal and would have paid the full amount because I need my car! Not only did they fix the problem, but they delivered my car to me next door because I work a 10 hour shift and can't get away. And it was washed to boot! Webber Motors did the right thing by me, and for that I am a customer for life.

Literally bought a car 8 days ago from them and still don't have the vehicle they told me 2 -3 days…read moreto clean it up and check it cause it was a trade in which is understandable but now it's been 8 days and they still don't know if there gonna get it done today

Mike and the entire team are the best! As a tourist who encountered unexpected tire problems Mike…read morewas very accommodating in getting us back on the road in a very timely manner when two other garages were not willing to help. During our wait we learned of the history of this three generation family business with the fourth generation just starting. Very friendly and fair. We wish them continued success!! Roger and Linda

Friendliest please around. Great prices, and love the beautiful dogs greeting costumersread more

I am not one to bash a business but I'm floored. I have…read moregone here twice and not happy with either trip Last year my A/C needed to be recharged so I took my car in and they went against my wishes and ran a leak test instead of just recharging it. I went just a while ago this year to get a transmission flushed and yet again. They went against my wishes. Within 6 hours of looking at my car they said I had x number of things wrong when IN FACT I only needed a flush. They had called and told me my transmission was bad and I needed a new one and that they couldn't do a flush because there was metal shavings inside from the cv axle that was " put in incorrectly" by my father who is and has been a mechanic for 25+ years. ( there wasn't metal shavings it was dirt, mud, and leaves stuck inside) I wouldn't ever chalk anything up to being sexist but I could tell they just saw a girl who knew little to nothing about vehicles. After this whole ordeal I took it to tri state off 59 and had someone who ACTUALLY knew what they were doing Make it make sense Norsemans, I'm beyond pissed that you guys would care about quantity over quality.

Costumer service a 0! Like how do you treat a costumer that way after I pay $75 for just a oil…read morechange? So I came to get a oil change and about a mile before I arrived my motor in my car started knocking and as I pulled up to the oil change place my car shut off. I got it all the way in and explained to them what was going on with it and that I needed a oil change. I told them my motor has a warranty on it through norsmans because they blew up my original one when I brought my car in for a coolant leak beginning of summer. I sat in the waiting room as they looked over my car, changed my oil and filter. They had someone from the other side come over to look at the car. They said I definitely had something going on in my motor. I said ok well are you guys going to give me a lonar car so I have something to drive he said he had to call over to the service manager to see what he wants them to do. I pay for my stuff get my paperwork and they tell me have a good day. He said Cortney the service manager said to send me on my way. I go what do you mean send me on my way? I can't drive my car like that. The motor is knocking and the car shuts off. Also I have my 3 year old daughter with me as this is all going on. I told him I'm not driving the car anywhere and refused to take it . So I walked over to the other building and the kids are driving my car out parked it on the side of the building with my car running as the motors knocking. So I went and shut my car off at this time I am boiling mad! Like how are you going to leave my car running while you can clearly here the motor is wrecked! Why so it can cause more damage? Not to bright! What really made me upset is that Cortney the service manager told them to send me on my way! It's winter I have my 3 year old daughter with me my car isn't working it drives barely but after being stranded on the side of the road because of 2 motors they already put in my car I'm not going to drive it until it's fixed. How do you tell your employees to send a paying costumer on their way in a broken car? Without even trying to fix it? I can't believe how rudely I was treated. Let me remind you that this whole situation was not my fault I never asked for this to happen for them to wreck my original motor because of carelessness. I understand they are sick of my car but believe me I'm just as sick of it as they are but to be treated like that. That's horrible. I use to come here with all my cars definitely is not the same anymore. If I could give a zero I would. I would highly recommend that if you have any kind of engine related issues to take your car somewhere else. Trust me!

Just had my 2023 Subaru Ascent windshield replaced by Travis. Very knowledgeable, used all OEM…read moreparts, was on time, and explained everything up front, and dealt with my insurance company diredtly. I had it replaced last summer, too, by Safe Lite in Fargo, and they did a terrible job (see my review of them https://www.yelp.com/biz/safelite-autoglass-fargo-2?hrid=c83Gv7rKc2JCysks-3OyJw&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=(direct). I can't say enough good things about Calibrated Auto Glass and Travis!

Very kind gentleman gave us advice over the phone when we were driving through Detroit Lakes and…read moreour peer steering went out. When we were still struggling, he took time out of a busy day to pop the power steering belt back on. We'll make it home to Fargo now, where our local guy can do full repairs. INCREDIBLE customer service!!!

I'm not the reviewer type of person. I mean, so many people want great reviews and all I wanted…read morewas answers. My car was not running right. It is a foreign vehicle and I was told to talk to Pete at the Pit stop. He is an amazing mechanic and so personable, honest, and a delight to know. Good mechanics can be hard to find, but great people, they are the gems that remind you that even in your toughest times, there are still great people in this world. Highly recommend, even just to talk about anything that you might think is wrong with your vehicle.

The only other comment on this yelp review is from a child who knows nothing about this business…read more but anyway. Tk has been in business for over 20 years and is still the best in town. reasonably great prices and makes sure the job is done right the first time.

Ok so i know the man who owns the business he can be nice but most the time he is just a tad bit…read moregrumpy. But he gets the job done and you pay a reasonable price

This is the place to go for both coffee and ice cream! With how expensive everything is today, you…read moreget your money's worth with large portions. It really does pay to not go to a big chain store like Dairy Queen or Caribou. The location is remote and tucked away, but is convenient if you want to pick up a coffee before dealing with the madness of Walmart shopping. My husband and I look forward to our ice cream reward after braving the Walmart crowds. This is a great place to support local owners instead of big box corporations. If you are a Chai Latte connoisseur, they have the best in town, very rich and creamy and it's cheaper than Caribou :)

2 cars pulled up and no one was there to help take our order, even though the sign said open until 8read more

Old fashioned work, great quality, excellent value. Many places no longer do body work, they only…read morereplace entire fenders etc. then the cost is so high. Rich's does good old fashioned body work and so economical.

Worst repair place there is. Owner has mental issues. We agreed on a deal and waited two weeks…read morebefore I dropped the car off. Once I dropped it off, he kept lying about the car being worked on or jt even being close to be finished. I waited patiently for a whole month and when I ask for updates all he replies with is "I'll call you". I went in to speak to him, and he cussed me out and threatened me. I wanted to take my car and he wouldn't let me till I paid him money for barely doing any work. Take your car elsewhere, don't bring it here