I went by on Saturday to get my watch band adjusted. Their staff was very helpful and friendly. The…read moreowner was there and he was very informative. Will go back for sure! 10 outta 10!!

Fixed my watch that had been broken for over a year. I paid too much for a watch to just reside in…read moremy dresser drawer, so I finally decided to take it to Broadway Watches - best decision I've made in quite a while! Within a week I had what seemed like a brand new functional watch.

Thank you, Derek, for fixing both my watches in a matter of minutes!!! Everywhere I went, I was…read moretold either I could get the watches back in 2-3 weeks (or longer) or I was told that they didn't do that type of service there (simply changing the batteries). I was a few minutes shy from your store closing, but I'm so glad I found you! The quality and value of your work was exceptional. I appreciate your friendliness and willingness to help me out with my 2 valuable watches! I will definitely be coming back, as I have 3 more watches that need service soon.

Warm greeting and professional help with my watch repair. Done right then. I was very impressed and…read morepleased with the results. Just stop by and say hi and that Paul recommended you!

After a somewhat exhaustive search for just the right horologist, I came across Mr. Simon for a…read moreRolex repair. I'd installed a sapphire crystal on the watch -- it normally uses an acrylic one -- but it interfered with the watch movement and my ability to secure the movement to the case. I couldn't figure out why so I brought the watch to Mr. Simon. Experience counts. He found the issue, rectified it and when I received the watch back, not only did it "run like a swiss watch", but cosmetically it appeared cleaner. Mr. Simon defines the word professional and hands down, I would trust him with ANY make or model of precision timepiece. His pricing is also more than fair. I would 100% take my Rolex to him again for any repair! Thank you, Mr. Simon.

Incredible service and price ! My Seiko Kinetic watch went out a few years back. this watch is very…read moresentimental as my wife purchased it for me. everywhere I called said it take months on back order.! I saw the reviews here and went in. I was quoted a price over the phone that was 1/4 of the lowest price ! Low and Behold the gentlemen fix it at the price quoted and taught me things on my watch I never knew existed ! With over a a half century in this business and the ethics to boot. I am happy and need not go anywhere else. Thank you

They are a "one stop shop" type care. I don't have to go all over the place to look for testing or…read morereferral issues. They handle it for you. And on most cases, you do not have to travel great distances to obtain medical services. This is big for me personally because we do not have public transportation available on our area, other than taxi or Urber. That can get expensive.

Armando and Mary were amazing! They kept in good communication with me from start to finish and…read morebeyond. They came and helped spin my late father's grandfather clock up and running in no time flat. They took the time to teach me how to maintain it and upkeep. Their help and guidance on this clock meant alot to me and my family as this is an heirloom. They were both extremely friendly and professional. They will forever be my "go to" time piece advisors and maintainers. Thanks again MOT! D

Okay, this Jeweler (Mr. C. Aaron Peñaloza) is a Godsend!…read more Normally, there are few harm-to-person emergency situations in the jewelry business. Today was an exception. My mother is 82 and has vascular dementia. Her left hand swelled up like a balloon 3 days ago and her wedding ring was causing the finger to swell twice its size! Dementia patients are sensitive to situations more so than others. Finally, she agreed to let us cut the ring off her finger. Time is of the essence as the mind can change immediately. In less then 20 minutes, Mr. Peñaloza was at our door and the ring was off in just a few minutes with no pain, no fuss. He was calm, kind and my mother had no issues. Of course, now she's mad at me, but at least she can keep her finger!!! I will most certainly be taking the ring to him after COVID has died down for repair. What an incredible man, incredible company!! In these trying times, this was definitely an example of kindness to others! Sandy

I live in Austin now but lived in San Antonio in the late 80s. I have always been treated with…read morerespect and absolute honesty. Repairs were done to a ring on time and at no cost. No problem driving from Austin to received top notch service and product. They can be busy because of the length in business and a strong following.... but worth the wait ! We love the staff.

Always great work! Only place I will have my jewelry worked on! Highly recommend, you won't be…read moredisappointed.

Sam is the most honest jeweler I have ever dealt with. I will never go anywhere else for…read morereplacement/repairs of any of our jewelery. The quality is excellent and the they are very timely. Any time I or my wife wants a piece of jewelery we will go there. Save yourself from the bend over and take it from the other places who wink and nod at you to tell you you're getting a great deal! I only wish I had found this place long ago. I definitely recommend this place for all of your jewelery needs including watches.

he did awesome job and he was quick and affordable and he has guarantee for two months.read more

Update on my awful experience with this company. I was told they used Apple certified parts hence…read morethe ridiculous price. After my screen had damage a month later after repair the company refused to honor their warranty claiming it was my fault. I just found out they did not in fact use and Apple certified display and they refused to give me the display information. They are ala very unprofessional and do not answer your calls and when you email them you do not get a response. Please stay away. Go to an Apple certified repair shop.

I have been a customer of this amazing family-owned business for over 5 years, since their Alamo…read moreRanch location. Fantastic and professional service, every visit! Special shoutout to Carolina and Joselyn for their patience and positive energy!! I'm going to be a lifelong customer!

Very friendly, able to fix my watch without a problem quick fair prices recommend to anybody who…read moreneeds watch repair

I went I. To get a new watch battery and links removed from a watch. The service was quick and very…read morewell priced. Just keep in mind they I accept cash or check.

This place is amazing!!! Needed a same-day engraving done on a bell I bought for my boyfriend as a…read morebirthday present. He was diagnosed with cancer this year and finished his chemo treatments in early May, so I thought an engraved bell would be a very thoughtful gift to commemorate his battle with cancer. The engraving came out beautifully, and the man that assisted me worked fast, and was very kind. I am so grateful for this place and their services, I will be recommending them to everyone!