Our passenger door wouldn't open due to the right front fender being bent. I called and they said…read morebring it in. He looked at it and asked for more time. We went home and he called a couple hours later. We picked it up and he would take any money for it. It works fine. I am so glad that I got to be a small part of that transaction. It's nice to know that kind, friendly people are really close by.

My Volkswagen had some damage from hitting a curb, and i thought I might have to replace some of…read morethe plastic panel under the body. I stopped in for an estimate, and the kind gentleman at the desk came out to take a look. He was able to snap it back in place and tighten a few bolts, and didn't charge me anything. I'll definitely be coming back next time!

My service appointment at Great Lakes Subaru on February 24, 2025, was a mixed bag. The actual…read moremaintenance work was performed satisfactorily, and the staff was generally polite. However, I was particularly let down by the car wash situation. When I scheduled the service, I requested a car wash, and the service advisor assured me it would be included. Upon picking up my vehicle, I was informed that it couldn't go through their automated wash. I understand that certain vehicles may not be compatible, but I was disappointed that no alternative was offered. A simple hand wash would have been a thoughtful gesture and would have greatly improved my overall experience. It feels like a broken promise, and it left me feeling dissatisfied. Regrettably, this is the second Subaru dealership in my experience that has fallen short on their promised commitments. Edit: Spoke with Noah, he very quickly resolved the issue! ​

do not buy a used vehicle, they'll take your downpayment & engine failure within 24 hours 3 months…read morelater stuck with a lemon screwed holding the bag 21k

Super impressed with the entire team. Davron, Andre, and staff are just nice people. They make the…read moreentire process simple, friendly, and low pressure. I got the exact vehicle I wanted way faster than I was anticipating. Will be back!

Yall should ask for Riley he is a good guy helped me out took a f150 into service and went to pick…read moreit up they were supposed to charge me 100 dollars but he took care of it great guy!

I walked in thinking I had an appointment on the roster because I'd scheduled it through the Monro…read morewebsite. Turns out the website doesn't forward reservation information to this store and to make matters worse the phone number on the website is wrong. Stick to Google, that data is accurate and call the store to make a reservation. Thankfully, when I walked in at 3:30 on New Year's Eve 2024, they weren't busy. I expressed the frustration I had with my wife's car pulling to the right despite a recent alignment elsewhere (that other location has been hit/miss on alignments before so I was unsure) . They put the car on the alignment rack and verified it's straight which meant the car had a radial pull (damaged belt causing incorrect tire shape at speed) which would explain why it got worse the faster the car travels. Chris the store manager was friendly, and was quick to grab an impact himself and help the crew get the tire swap done in what had to be the fastest service I've ever seen (all four tires off and back on in under 20 minutes). It helped being the only customer there (showing up just a couple hours before close on the last day of the year) I'm sure. The website inventory listed more affordable tires and so the sticker shock hurt a bit, but frankly after the 45 minute drive home in pouring rain, I'm grateful that all they actually had in our size was the "Cooper Endeavor Plus", their grip in the wet and cornering at speed finally makes the car drive the way it was intended with a 65k mileage warranty, and the cheap Chinese Lexani tires the previous owner put on it are a distant memory. Plus with lifetime mount and balance, rotations are included, which will be nice. I will be back in the future.

I have a classic car so I am picky about who works on it. Chris at Monro is amazing. Any time I…read moreneed something done on my 69 Chevelle, he is my go to person. From radiators to oil changes, and from oil leaks to breaks....he knows what he is doing.

Such an inconvenience to go inside to get a gas pump receipt. And then wait on line behind lottery…read morecustomers that don't know what they want.

This is one of my favorite gas station! The drinks are cheap, the hotdogs are so good, the…read moremilkshakes and smoothies are very very good! I love this gas station so much!

Hardest working guys in Findlay. They always leave your car shiny and clean all for a great price!read more

Terrible customer service. The high-speed brushes leave scratches and swirl marks all over my…read mores.U.V. i recently tried to change debit cards.Now they charge two cards twenty seven dollars every month. The managers are too ignorant.Are too incompetent to stop charging me twice every month. I believe their business model is to steal from their customers and hope they don't notice. Do we never get one more penny from me.