This Buc-ee's location in Cypress, Texas is considerably smaller than the much larger stores we're…read moreused to. In fact, this is about the size of your average convenience store, maybe slightly larger. It's immaculately clean (store and bathroom), gas pumps and car wash onsite. They've got a smaller deli/hot food selection than usually but carry all the popular items. Same goes with the snacks and beverages we're used to. Service is friendly and fast.

This review is for Carwash service at Bucc-Ee's. This location…read more Gas door lid of my vehicle was broken during the blower stage or last stage of the car wash at Buc-Ee's. I noticed that the blowers were too strong while in the vehicle. After that, my gas door lid flew outside the tunnel. I went to complain, and the attendant politely asked me if I wanted to fill a claim! I filled the claim, and days later, I got an email from Ariana Ramirez, " claim adjuster" for the company. After a few emails exchanged, she decided that even when she accepted that their equipment was at fault or miss adjusted! To Decline my claim. I have been in more than 3 different car wash companies, and none of them have had broken any part of my vehicle. The gas door lid has a lock that locks the lid and is part of the vehicle. The blower system at Buc-Ee's is really strong, and they claim that they have a sign that says they are not responsible if anything happens to your vehicle. Now I have to pay for the damages on my own!!! I just imagine how many claims they deny.

Very poor customer service…read more Had the "wrong price" displayed for drinks and argued with me on how much was supposed to be charged. She was yelling at me the drinks are 2 for $3 and I simply was telling her she was wrong and that the sign in the window says 2 for $2.50. After a minute of arguing I asked for a refund and she dug out some change and threw it at me without even counting how much she had pulled out. Stop somewhere else.

The people who work here are super nice. I've been going here since 2018 and can only say good…read morethings. The people always greet you and ask about your day. The prices for snacks and drinks are good and can't recommend this place enough. Thanks for all the good years.

Walking into Costco is basically the adult version of "I'll just look around." You go in for paper…read moretowels and somehow leave with a 48-pack of snacks, a rotisserie chicken, and something you absolutely didn't plan on buying but now can't live without. Our local Costco does a great job keeping the store clean and stocked, and the staff are always friendly and surprisingly efficient considering the constant chaos of giant carts and bulk everything. The samples alone can turn a quick grocery run into a full-on tasting tour if you play your cards right. The gas station is also a huge win--worth the membership alone some days. The only reason for four stars instead of five is the crowds. Weekends feel like the Super Bowl of bulk shopping, and navigating the aisles can require a little patience and strategic cart driving. That said, the checkout lines usually move faster than you'd expect. All in all, Costco remains one of the few places where spending way more than you planned still somehow feels like a victory.

We bought matcha from here today and the bag was opened and clearly retuned and put back on the…read moreshelf. I opened it and there was a spoon in it. Tried to call and no one is picking up. Absolutely ridiculous. Edit: we've been calling them repeatedly and finally someone answered twice and immediately hung up. The manager that answered the third time, Daniella, had a snarky voice and attitude and told me bring it back for a refund. I told her I'd like a refund and replacement for our trouble and she said they won't do that. She didn't even apologize for anything. My partner called back and asked again because I was upset at her attitude and hung up and she had an attitude with my partner as well. Sighing loudly and said "mhm" and hung up. We will be driving to the Tomball location from here on out. Train your employees.

Hours are wrong. Ruined my night. Bad business. They have done this multiple times. Fix your hours…read moreor don't post them on Google. Terrible service. Lights were on and no one was there. Don't go here.

I went to the window at night and the cashier was very lazy the date was February 25, 2021 I asked…read morehim for a fountain drink and he would not get it didn't even wanna get up.

I have gotten gas at this station many times. I have always used a pump near the opening. Today I…read morewas at pump 11 and my card didn't work. The station didn't come out when I sought help. I believe they turned off the pump because of my race. No card worked, but a white guy came right after me and his card worked. You are racist, and all the talk from the attendant changed nothing. Aileen didn't help. This station is not as busy as it previously was and I can guess why. Your lack of assistance and lies are noticed. Be better.

Weird af they were asking my underage friend if she she had a bf and this happened multiple i times…read moreI would no got if you don't have an adult

SALLY WAS AWESOME. She's professional, kind & very patient…read more I witnessed her dealing with an angry customer because they pumped premium gas on accident thinking they were pumping 87 octane. Sally has no control over what has you pump in your car and it's wrong to try to blame her for the customers mistake. And the customer was yelling and saying bad words.. it's 10 am calm down: Anyways, sally you're awesome and have awesome people skills. Take care

Has a good car wash with powerful dryers. Lots of water pressure to ensure a clean and efficient…read morewash. 10/10

DONT EVER PURCHASE E CIGS FROM THIS STORE. If you are sold one that does not work and is literally…read moreleaking fluid when you open it out of the package they will not replace it. The long haired disrespectful store clerk told me that they do not refund or exchange unless you open the product up in front of them and try it in their presence. Also, there are gnats in their ice maker. I quit getting fountain drinks from this store months ago when I got a sprite and found one floating around in my cup. Disgusting. And they don't give a crap about following the city's orders on wearing masks. See the video i included. I Will be reporting this store to the BBB and health department. Protect your health and save your money by going to the blue store across the street!!

This place is okay but there racist as soon as me and my family walk in they stare and follow us…read morearound which is weird cause were there to get items..i think they should work on that cause other races walk in they ate very chill. and i woukd spend my momey else where instead of being followed by weirdo workers around the store.

Well I've been here in cypress for a little over a year now and I come to this gas station at least…read moreonce a day or more this is by far the best gas station ever and the cleanest gas station I've ever seen in my life and the variety of food and drinks and cigarettes and cigar's and alcohol is unbelievable I just wish they where open later then 11:00pm