This company and the people who work there are extremely helpful and friendly. They are very…read moreaccommodating. We feel secure literally having them at our property. They are very competitive in their service pricing and you can add on what you need.

Horrendously rude phone operator who wasn't even aware that she was providing service to my…read moreproperty. She sounded like a drunk old lady working from home, furthest experience from professional imaginable. After yelling at me for not knowing the name of the complex I live at (only the address) she hung up on me. Their google reviews seem fake, many from employees (not the people paying their checks) or people who only have 1 review on Google.

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.