We paid quite a lot of money and honestly, I wasn't planning to leave a review as our move was last…read moreminute chaos in large part thanks to the military. Unfortunately, the sheer amount of damaged and broken items has exceeded my capacity to forgive and forget, especially considering I paid over 6k for the privilege of having to replace several large pieces of furniture and every single storage furniture we moved with us. Please do your research.
They were super polite and one of the gentlemen was really helpful, but by the end of it all, I am coming out of pocket thousands to replace our furniture and I'm still unpacking half full boxes that I paid a markup on as they were purchase from Home Depot and then I bought them again from these movers at a mark up. If this had been disclosed I would have bought the boxes myself. I also would have packed all the boxes myself.
On the first night after the first full day of packing, I had to open a box to find an item that had accidentally been packed only to find ALL of my photos and breakables had been packed in half full boxes with NO packing materials. Sounds crazy, but don't worry, I took photos and videos. I slept about 3 hours a night during all the packing days and then packed alongside the crew to ensure the boxed items would not arrive shattered.
I'm a photographer and had a lot of framed photos. None were packed protectively. So I did all of that myself. Every single table was loaded and stacked with the legs bearing weight in the truck, and then upon delivery, all legs on our desks, tables, and bookshelves were snapped, bent, and destroyed. Every bookshelf, table, nightstand, and desk either had to be thrown out or repaired to be able to be functional. When stacking in the truck, they said they stacked boxes underneath to help support the weight, only to find on unloading, that was not the case and there were gaps beneath the furniture and the legs were broken.
I highly recommend flipping tables upside down so the legs hold NO weight in the future, that does me no good though as a I am still incurring costs to replace all my damaged items. Our job was much bigger than they anticipated, and for that I'm so very sorry, but the extent of the damage has been financially draining, I would not recommend going with this company and highly recommend doing to research and hiring elsewhere.
ETA- I almost forgot, they packed a box of medication and medical supplies for myself and my children that was marked to not be moved. All the medical supplies, medication, and medical devices in this box are now trash. Thousands of dollars(type 1 diabetes and heat sensitive medications) destroyed and had to be thrown away. A hit our family was not prepared to take upon my husband's retirement from the military. We were told they were certain they didn't touch that box. The box was found immediately upon opening the truck. All within it were completely destroyed.
