My husband and I needed to change car insurance and it was kind of annoying to ship around and wait…read morea long time to get quotes etc However as soon as we called this local office we were assisted immediately and it yet were super kind and helpful. Within the hour we were enrolled and ready to go, super fast and efficient I highly recommend. We live down the street but we didn't even have to come in , we just emailed pics, some info and voila we were done. I highly recommend this specific office they are probably some of the fastest and most efficient I've ever encountered ,thank you!

Extremely grateful for all the help from this firm! Caring, patient, and understanding. If you need…read moreanything come to Derek Tsu!!

If you're looking for reliable, honest insurance help in Monterey Park, I highly recommend Allstate…read moreInsurance - David Mak. The entire experience was smooth, professional, and stress-free from start to finish. David and his team took the time to explain my coverage options clearly (no pressure, no confusing jargon) and helped me find a policy that actually fit my needs and budget. Communication was fast, friendly, and super responsive--every question I had was answered right away. It's rare to find an insurance agency that truly feels like they have your back, but this one does. If you want great service and peace of mind, this is the place to go.

Checked both the Allstate website as well as Yelp to verify what time they close because I wanted…read moreto get a quote. Both said they close at 6pm........ Drove down at 4:50pm to talk to an agent today and guess what, doors locked with no one in sight and the sign on the door said they close at 5pm. Update your hours of operation and at least have someone there till 5.

Arley at Luis Acosta State Farm has got me covered AGAIN! I needed to add a new driver to the…read morepolicy immediately. Arley was right on it and done in less than 2 hours!! if you need insurance and the best matters to you, then LUIS ACOSTA State Farm is for you! Thank you again

Very disappointed in the lack of accountability and correspondence in this Agency. I called in…read moreApril to inform them that I have decided not to renew my policy that was set for automatic renewal on May 18th so that they did not deduct the renewal amount from my account, mind you I had already paid for that current/last month. They canceled my policy affective the day that I called in which was over 3 weeks before that policy actually ended. Meanwhile I am thinking my business was covered till Mid May. I did not find out my policy was canceled (4/17) until May 6th when I received a letter. When I called in they insisted that I canceled the entire policy and refused to see their error. They insist that I requested an immediate cancelation, instead of a renewal cancelation, mind you we went over the date of cancelation to verify the correct date. I also called in and spoke to Adam in early may to verify the renewal had been canceled since I had received another bill for payment, he verified that the renewal was canceled and never mentioned that the entire policy was not even active. He is now trying to say that I never used the words "renewal" which makes no sense because I read to him the notice of renewal "title" and yet he is still saying that I used the wrong term to him and to the first girl who originally canceled me. He even got caught up in his words and said "you wanted to make sure your next months renewal payment did not come out of your bank" That was his opportunity to tell me, why would that happen if the policy is no longer affective, but he never did. So to sum it up I called in April to stop the renewal and verified the date of cancelation being on 5/18/2024 and instead the girl canceled my policy as of 4/17 leaving me with NO insurance for the last 3 weeks. They refused to admit their wrong doing and worst, or at the very least say it was a communication error but instead they insist it is all my fault for not being more specific for them since they put it, we have cancelations all the time so we just assumed. Why would an owner make such a ridiculous request to cancel a policy that was already paid for leaving them with ZERO insurance coverage! The lack of accountability, even if it were human error on their part is shameful and to double down and blame the customer is absurd. This is just my experience and I cannot recommend them unless you have the time to double and triple check their work and communication otherwise their error is all the consumers fault.

I was referred to Premier Capital Insurance from my real estate agent who I trust. Kenneth and Tina…read morewere extremely helpful in guiding us through the process as first time home buyers and helpful in sending us multiple quotes for adjustments. A month later I contacted Kenneth again to bundle for auto insurance. They responded quickly, worked out quotes and got us covered in less than a week. I highly recommend their team if you need coverage. Thank you again Kenneth and Tina!

It's hard to get insurance in California now with all the companies canceling on residents with no…read morereasoning. It happened to us earlier this year. Then my existing agent recommended the CA FAIR Plan. The barebones minimum plan. However, I was hesitant to sign up for the Cali Fair Plan. A friend recommended this place and Kenneth did a great job helping us find coverage. Shout out to Ken!

Best experience Iv had finding an insurance provider that was best suited for my needs! TG and the…read moreoffice staff with so incredibly helpful, informative, patient, and understanding! They went through each of my concerns and walked me through each step of the process and made everything so easy for me! And also helped me to get the BEST deals! Out of all 10 insurance companies I called, they had the best service, best deals, and best communication! 10/10 recommend!

Stacey MacMillan runs this office like a well oiled machine. Anytime we need advice, it is always…read moreprofessional and helpful. All of our insurance concerns are always handled in a timely fashion and with great expertise.

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

These guys have cured me of my headaches when it comes to shopping for car insurance. Abraham has…read morebeen helping my family and I deal with moving from home to home in the past few years, and he has made car insurance shopping so painless for us. They can do the comparisons for you so that all you have to do is provide them information, and they'll get you quotes so much faster than going through it on your own! I've done shopping myself this past week just to see my options, and Abraham came through with the best (and lowest $$) options. I will never go through life without these guys, and you shouldn't either. They will take care of you and your car insurance needs, and are incredibly friendly on top of it. Thank you so much for your services! We appreciate everything you do for us!

Describeword: AMAZING SERVICE!!! Always so friendly,…read morealways going out of their way to reach out even just to say hi, it makes it so personable, they make you feel like you are part of the family, I've been with them for many years and I don't see myself going with any other company, highly recommended, I have four vehicles and have had a total of about 12+ vehicles over the course of a decade and every single claim was taken care of instantly..

I can't say enough good things about my insurance agent Jason! He was super helpful, responsive,…read moreand genuinely cared about getting me the best coverage for my needs. Any time I had a question, he is quick to respond and makes everything easy to understand. Definitely 5-star service! Recommend this company highly

After shopping around all over town called Jason he gave me the best deal in town would recommend…read moreanybody looking for auto or home insurance give them a call their rates are cheap and their customer service is outstanding thanks again Jason