My doctor is great and I've been a patient for 23 years, however when he merged with MultiCare it has gone downhill bad..I can't even call his office at all, I have to go through the awful multicare "patient call center" where you are supposed to make appointments, ask questions etc., well it's terrible! No messages get through because there is 100 middle men and they're all inept it seems. I have epilepsy and cannot go without my meds, well I've tried to get refills of the meds I need and cannot seem to get them. Also I can't call my doctor because of the way multicare has it set up. I get sooo sick if I miss any doses of any of my meds and now I'm getting them late or not at all! They apologized for forgetting to call me so I can make an appointment to be able to get a refill after I had already run out, nice huh? My pharmacy gave me an emergency 3 day supply so I wouldn't be really sick or have to go to the hospital (not that they even have room) MultiCare is becoming a pathetic circus and I STILL don't have all my meds. Don't use Multicare if you don't have to!! Steer clear of this mess..I think I'm switching to Franciscan.. I need a doctor I can get a hold of when I need to. I'm sad because I really like my doctor, too bad MultiCare ruined that. read more