You are in excellent hands with this company. The entire staff at this location goes above and…read morebeyond to make Insurance information, payments, and options convenient and available all year round. They are friendly, knowledgeable and PATIENT. I actually look forward to stopping by with any questions and concerns that I have. A+++++

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My family's Allstate roots run deep. I'd been in the mortgage industry for years when my husband, an Allstate agent since 1981, persuaded me to become an agent. A few years later, we merged our agencies, which became the Stockton-Petronella Agency. Our daughter has recently joined the agency, too. My father-in-law also represented Allstate for more than 50 years. In fact, he's the first person I call after a positive experience at work. He inspires me every day. When you walk into our office in Bronxville, you'll meet our four full-time licensed support staff who are dedicated to making customers feel like family. Customer service is my specialty. I am a people person, and the opportunities I have to work with customers on a daily basis is one of the biggest reasons I love my career. Stop by and meet my family and our team. I look forward to helping you protect what matters most.

I have been a customer of this specific Allstate agency for about 31 years now and have been…read moreextremely happy since the beginning, not to mention my father has been one even longer. Our relationship has developed from me being a 16 year old who just got his driver's license needing auto insurance, to now having the need for almost every insurance imaginable. The relationship has grown from a teenager auto policy to now a family needing policies for; auto, home, life, umbrella, business and an ATV (soon). We essentially need almost every insurance out there. Needless to say we obtained it all through Marco and his agency of great employees. It has now come to the time where now my oldest child will be needing auto insurance in less than 2 years, guess where he will get it? I would also like to add that at any time if I have ever requested the need to speak directly with the owner Marco for some reason, I have always been contacted by him within minutes and fully discussed my insurance question, and other personal matters to boot. And for an extra bonus, Marco and his employees will make suggestions that will lower your premiums, of course fully explaining the details involved.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Yonkers, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Unprofessional & lack of urgency exists is a representation of how this office conducts business…read more When you call, you get questioned thoroughly of who you are only to never receive a call back. This lack of desire to earn business seems to be common amongst many insurance agencies so before of them and who else you choose to use.

This is a place you DON'T want to go to !! They are only interested in one thing and that is your…read moremoney. Take my advice, go somewhere else !!

Do not go here for DMV services -- you would be far better off going to the *actual* DMV. At least…read moreat the DMV you expect to be treated poorly by individuals looking for a reason not to help. I am happy to report I have only had *good* experiences at the DMV recently. Avoid this place at all costs. I would cancel my membership if the roadside assistance were not so helpful.

Go to the real DMV. They give you wrong information, waste your time, don't have the full…read moreauthority of the DMV. There's one particularly annoying mouth breather there who's very proud to ruin your day with bureaucracy and paperwork. She stinks. I spent the time following NY DMVs website instructions only to be stopped in my tracks by these smooth brains.

Aileen Munoz is an amazing insurance agent! she just helped me switch from an expensive company to…read moresomething less. I just saved $$153$$ from what I was paying. To me that is a lot. She was patient and really helpful. She did everything she could to give me the best plan. Aileen Munoz was very informative about everything, explained everything kindly. She answered all my questions and I am very pleased. Please if you need help and want to be a part of Geico do so! Ask for Aileen Munoz She made sure to stay in contact with me. No matter how many times I missed her calls or if I was too busy to talk, she continued to call me everyday.

I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

After being an Allstate customer for decades, I believe I was treated unfairly by Mr. Alfassa's…read moreagency. My understanding is that the agency had all documentation necessary to process my refund by July 17. Despite that, my refund was not promptly processed. Instead, I was contacted with a more competitive premium only after I had made the decision to cancel my policy. From my perspective, this raises serious concerns about whether my interests as a long-standing customer were given the same consideration as the agency's interest in retaining my business. Had my policy been reviewed in good faith over the years, particularly in light of my driving record, I question why a substantially lower premium was not offered long before I decided to leave. As a consumer, I reasonably expected timely processing of my refund, fair treatment, transparent communication, and a periodic review of my policy to ensure it remained competitively priced. In my opinion, those expectations were not met. The unnecessary delay in processing my refund and the last-minute effort to retain my business left me feeling that customer loyalty was secondary to the agency's financial interests. After decades with Allstate, this experience has caused me to lose confidence in both Mr. Alfassa's agency and the company. I cannot recommend this office and Allstate because of these experiences. I implore anyone with an existing policy with Allstate to review their policy periodically and to seek more competitive prices. I found a rate that was 50% less than what Mr. Alfassa was charging me annually and you can too!

I was with Nationwide for over 30 years and they doubled my premium for no reason I switched over…read moreto Joe Alfassa as he came in with him much better premium on my home and my car.. I find him wonderful to deal with and whenever I've had a problem, he's been there for me immediately. I highly recommend him.

Julia has done an outstanding job of helping our business with all of our insurance needs. We have…read morea unique policy being that our business is auto repair. She's always available to answer questions.

From the owner: The J. Moore Insurance Agency is located in Mount Kisco, New York. We are committed to providing…read moreexcellent customer service by building long-lasting relationships with our clients. As an independent insurance agency, we are free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. J. Moore Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies; therefore, we are able to offer you the best coverage at the most competitive price. Our goal is to serve every client with reliable and honest customer service, while providing expansive products to accommodate your insurance needs. We hope to exceed all of your expectations by educating and talking you through your options to help you make the best decision when it comes to protecting your family, home, business and property. We offer auto insurance, home insurance, business insurance, pet insurance, and more. Call us today so we can help you find the best insurance program and discounts for you!

Came in last minute for a notary service. Not only was I received by two of the most kind ladies…read morebut they truly took care of me like family. While I waited to complete the notary signatures one of the ladies pointed out a bit of a wardrobe malfunction and actually helped me fix it. They had no idea I was on my way to a job interview. These ladies took care of me like I was their own child. Truly appreciate them for everything.

From the owner: Thruway Insurance Brokers is a New York-based agency carrying all lines of coverage in all 50…read morestates.

Delores was great helped my mother tremendously after hurricane sandy where the tree fell in our…read moreyard and caused some damage nothing permanent but it was a stressful time and she managed to keep my mother focused and calm during that difficult time. We had no electricity at the same time so it was a double whammy...Delores knew exactly what to do and we followed her instructions and everything was cleaned up and worked out great...what a relief!

Applying for my renters insurance was completely easy and hassle free thanks to my Agent Nelson…read more Recently I called to submit a claim to find out that Nelson was no longer working there and made things way more frustrating. The staff member was completely rude and hung up. When I called back she had a attitude as if she did not want to be there or help. This is not how a paying costumer should be treated. Once my year is up, I will be looking for insurance elsewhere!!!!!!! My advice to you DON'T USE STATE FARM!

Today I was assisted by very accommodating young lady named Melanie. She was knowledgeable and had…read morea very pleasant way about her

Applicant Beware!!…read more I invested significant time completing a lengthy assessment process, only to be contacted for an interview with little to no advance notice. When I was unavailable due to prior commitments, I felt that my time and efforts as a candidate were disregarded. Employers have the right to make hiring decisions, but applicants also deserve professionalism, courtesy, transparency, and reasonable communication throughout the recruitment process. Unfortunately, that was not my experience. Based on my experience, I would not recommend investing substantial time pursuing employment opportunities with this location in State Farms, Yonkers, New York. I ultimately withdrew my application due to concerns regarding the hiring process, communication, and overall candidate treatment. I hope management reviews its recruitment practices and treats future applicants with greater professionalism and respect.