Unprofessional & lack of urgency exists is a representation of how this office conducts business…read more When you call, you get questioned thoroughly of who you are only to never receive a call back. This lack of desire to earn business seems to be common amongst many insurance agencies so before of them and who else you choose to use.

This is a place you DON'T want to go to !! They are only interested in one thing and that is your…read moremoney. Take my advice, go somewhere else !!

I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

Esta officina es espectacula. Me ahorraron dinero y el servicio es fantástico. La gerente Evelyn…read moreis muy profesional y tan amigable. Los recomiendo.

IDK who left this agency 5 star reviews? probably friends. They could care less. Always to busy for…read moreme. No call backs or communication. The only time I received fast communication was when I paid my $8000.00 policy in full only to have policy cancelled by the under writers dept.

Lorena is always responsive and on top of every detail, plus she is kind. I recommend Lorena's…read moreFarmers Insurance agency for all your insurance needs.

You are in excellent hands with this company. The entire staff at this location goes above and…read morebeyond to make Insurance information, payments, and options convenient and available all year round. They are friendly, knowledgeable and PATIENT. I actually look forward to stopping by with any questions and concerns that I have. A+++++

Just wanted to thank Liz for helping me out so quickly on Friday afternoon. She was so helpful and…read moreprofessional. Because of her fast action, I was able to pick up my new car yesterday. Debbie, Liz, Nicole and Julie are always ready and willing to help. If you need insurance this is the place to go. Thanks again for everything.

I have been with david cohen for thirty years. His office is very knowledgeable and professional…read more Over the years i have made accident claims with Allstate and never had a problem. Claims were settled quickly with no problems. Ken Wolf

I have been an auto and renter's insurance customer of this group for over a decade. I have had…read moreminimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.  Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.  This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.

Came in last minute for a notary service. Not only was I received by two of the most kind ladies…read morebut they truly took care of me like family. While I waited to complete the notary signatures one of the ladies pointed out a bit of a wardrobe malfunction and actually helped me fix it. They had no idea I was on my way to a job interview. These ladies took care of me like I was their own child. Truly appreciate them for everything.

From the owner: Thruway Insurance Brokers is a New York-based agency carrying all lines of coverage in all 50…read morestates.

Recently had the pleasure of working with Indiana for my car insurance needs, and I couldn't be…read morehappier with the experience. From the very beginning, Indiana was incredibly professional, knowledgeable, and attentive to my specific requirements. What stood out the most was her ability to explain complex insurance terms in a way that was easy to understand. She took the time to answer all my questions and provided detailed information about different coverage options, ensuring I made an informed decision. Throughout the process, Indiana was always prompt in responding to my inquiries and kept me updated on the progress of my application. Her dedication to customer service was evident, and I felt valued and supported every step of the way. I would like to thank you Indiana for your time and expertise. After 8 years with my last insurance provider, It was an easy decision and transition.

Fast courteous service...quick response...nice girls in the office...Yanel was very helpful…read more.. every time I call I get all my questions answered

As a policyholder with State Farm for over 5 years, I have to say that the level of service…read moreprovided at this location is great. The brokers are attentive and pleasant, but can be a little pushy in attempting to up-sell you on additional policies - however, that is not what prompted me to break up with State Farm! As my premium would gradually increase every 6 months, an insurance broker at this location called me and said that after reviewing my policy, she found some ways that I can save some money. Great, I thought, until she suggested that I drop my comprehensive coverage - the coverage that protects me from unavoidable things like if a deer runs in front of my car, hail damage or if a tree falls onto my car. After I shopped around and purchased a policy with another company, State Farm sent me an e-mail stating that my policy with them could only be cancelled if I sent them a copy of my new insurance card and that my new policy wouldn't be active until I did so.

After asking Lisa numerous questions, it quickly became evident that she is exceedingly…read moreknowledgeable and on top of her game. She was making connections and giving sound advice even beyond the scope of my specific inquiry- Lisa is very thorough! She is the reason I switched companies and I am confident in my decision! She is readily available and responsive, which enables me to have trust and peace of mind in my decision to do business with Lisa.

You did absolutely everything right! We are pleased beyond belief-personal service! Answered all of…read moreour questions and solved our problems! Just the best!! I highly recommend The Johns Agency! Nicole Johns is fantastic!

We have been working with Nicole and her team for the last 5 years. Nicole and her team managed to…read moreprice the insurance of our 2 cars much lower than we were paying with another insurance company for the same coverage. You can't complain about the service you get, prompt, courteous. I always get quick answers to my questions. Only once they were not too sure of the info so they reached out to appropriate personnel to get the most accurate information. Other insurance agents tell you to call them to save 15% or more on the car insurance, but most of the times, its only for the first year. Our insurance costs have been steady for 5 years in spite of having a minor crash during the first year. Highly recommended.