Seem to have Only 2 knowledgeable employees. I had to wait…read more4 hours to finish my transaction. Always seem to have tech support problems.

Great location right off the highway. Prompt services very…read moreattentive to your needs. Staff very knowledgeable about paperwork. Thanks for your help

Aileen Munoz is an amazing insurance agent! she just helped me switch from an expensive company to…read moresomething less. I just saved $$153$$ from what I was paying. To me that is a lot. She was patient and really helpful. She did everything she could to give me the best plan. Aileen Munoz was very informative about everything, explained everything kindly. She answered all my questions and I am very pleased. Please if you need help and want to be a part of Geico do so! Ask for Aileen Munoz She made sure to stay in contact with me. No matter how many times I missed her calls or if I was too busy to talk, she continued to call me everyday.

I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

You are in excellent hands with this company. The entire staff at this location goes above and…read morebeyond to make Insurance information, payments, and options convenient and available all year round. They are friendly, knowledgeable and PATIENT. I actually look forward to stopping by with any questions and concerns that I have. A+++++

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My family's Allstate roots run deep. I'd been in the mortgage industry for years when my husband, an Allstate agent since 1981, persuaded me to become an agent. A few years later, we merged our agencies, which became the Stockton-Petronella Agency. Our daughter has recently joined the agency, too. My father-in-law also represented Allstate for more than 50 years. In fact, he's the first person I call after a positive experience at work. He inspires me every day. When you walk into our office in Bronxville, you'll meet our four full-time licensed support staff who are dedicated to making customers feel like family. Customer service is my specialty. I am a people person, and the opportunities I have to work with customers on a daily basis is one of the biggest reasons I love my career. Stop by and meet my family and our team. I look forward to helping you protect what matters most.

Do not go here for DMV services -- you would be far better off going to the *actual* DMV. At least…read moreat the DMV you expect to be treated poorly by individuals looking for a reason not to help. I am happy to report I have only had *good* experiences at the DMV recently. Avoid this place at all costs. I would cancel my membership if the roadside assistance were not so helpful.

Go to the real DMV. They give you wrong information, waste your time, don't have the full…read moreauthority of the DMV. There's one particularly annoying mouth breather there who's very proud to ruin your day with bureaucracy and paperwork. She stinks. I spent the time following NY DMVs website instructions only to be stopped in my tracks by these smooth brains.

Liberty, Liberty, Liberty…read more It never ceases to amaze me how banks and insurance companies operate. You can be a loyal customer, paying your homeowners insurance premiums month after month, year after year--sometimes for decades--and still find yourself dismissed the moment you file a claim. Imagine paying $6,000 a year for twenty years, and when you finally submit a $5,000 claim, the company denies it. You might think threatening to leave would prompt some kind of reconsideration. But no--there's no urgency to retain you, no recognition of your loyalty, and certainly no common sense in keeping a long-standing customer over what amounts to a small payout compared to what you've contributed. To make matters worse--for them--I did leave. A new insurance provider now covers the home, and not only are they more responsive, but the monthly premium is 20% lower than what I was paying with Liberty. This isn't just a story about frustration--it's a reminder: shop around. Don't assume your loyalty is earning you better treatment or pricing. It rarely is. You can often save 20%-30% just by getting a fresh quote, and that savings adds up quickly. Sam Walton, the founder of Walmart, once said: "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." It was that mindset--treating every customer like they mattered--that took a humble five-and-dime and turned it into one of the largest companies in the world. Somewhere along the way, a lot of these modern corporations forgot that. But you don't have to. Spend your money where it matters--whére it matters to you.

Absolutely horrible. Everything was going good until I renewed my auto insurance this year. I…read moreattained auto insurance with this agency last year (2024). I have a 2012 Hyundai Sonata and only requested to have liability insurance on my car. The first policy was about $480 monthly, that's very expensive for an older vehicle and for someone who has had their license for over 10 years. But I figured because I reside in NY ... that's why it's so expensive. Anywho, 6 months later, it's time for me to renew and the agency tells me that it'll be $521 monthly. I inquired as to why it has been increased being that I hadn't had any violations or accidents, and she said cost of living or some b.s. I brushed it off because I am so busy with work ... I renewed anyway. Things became bad when the agency contacted me in October of this year (2025), to tell me that I was short $5 on my premium. She also stated that if I didn't pay the $5, that my auto policy would be cancelled. I grew livid, because what ?! I basically went off and said to her that I am now paying $521 for a 2012 Hyundai Sonata, that the car isn't even new ... and asked her if that didn't sound strange to her that she's threatening to cancel my policy for their error in calculation ... I also expressed my feelings and said to her and myself that I basically settled when I accepted their insurance. I told her to give me until the end of the month 10/31/2025. Because I knew I was going to shop for myself. By then ... I had found a new policy with GEICO for wayyyyy cheaper ... and cancelled with them immediately. I later learned [today 11/25/2025], that the policy that they gave me was not a policy. It was a financing company, that was financing my policy with them [Mendoza]. So not only was I being charged for a policy that I was not connected to ... nor know who the f*ck it was with ... I was paying the financing company interest! I blame myself, because I didn't review the paperwork prior to signing them. And I am angry because this agency [Mendoza] was not completely honest with me! They never told me that I was financing the auto policy! Like why the hell would I need to do that ?! ... so it all makes sense to me now as to why when I asked them to give me a new quote, they declined by telling me that they couldn't find anything else. Horrible people. Do yourself a favor and shop around for yourselves. Lastly, I only found out that it is a financing company because I now have a balance, which isn't an issue, but it has interest on it. I reached out to the agency [Mendoza] this morning and usually they would respond to me ... they've yet to respond ... Never again and never will I recommend this agency [Mendoza]. Since I cannot respond to your [Clara's] response. Here is my response and my last time addressing this issue. Hi Clara, Thank you for replying, but your response still does not address the actual issues I experienced with your agency. To reiterate: * My premium was extremely high for a 2012 vehicle with only liability coverage. I accepted it because I trusted your guidance and assumed the pricing was standard for NY. * When my premium increased again at renewal, I asked why, and the only explanation I received was "cost of living." No real clarification was given. * Your agency contacted me to say I was short $5, and I was told my entire policy would be cancelled if I didn't pay it immediately--even though the shortage was due to your own calculation. * It wasn't until AFTER I switched companies that I learned the "policy" I was paying for was actually being financed through a third-party lender. This was never clearly explained to me when I signed. I was not aware I was entering into a financing agreement or paying interest. * Transparency was missing during the entire process. If financing was required due to the Assigned Risk Plan's payment schedule, that should have been clearly communicated upfront, not discovered a year later. * When I reached out recently with questions about my balance, I received no response, even though you would normally reply quickly. None of these points were addressed in your public reply. Instead, your response focuses on how pricing and financing work in general, but doesn't acknowledge the lack of communication, the unclear explanations, or the pressure placed on me over a $5 discrepancy caused by the agency's own error. I understand you cannot discuss policy details publicly, but the concerns I'm raising are about communication, transparency, and customer service--not private information. These issues are the reason I switched agencies and the reason I left this review. Thank you.

I have been with david cohen for thirty years. His office is very knowledgeable and professional…read more Over the years i have made accident claims with Allstate and never had a problem. Claims were settled quickly with no problems. Ken Wolf

I have been an auto and renter's insurance customer of this group for over a decade. I have had…read moreminimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.  Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.  This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.

This is a great property and casualty insurance shop. Very professional and caring agents. Patrick…read moreQuinn the owner is great and always gives his best to get each one of his clients the right policy!

I have placed my property insurance through Champion Insurance Brokers now for many years and have…read morealways received 1st class service, together with excellent coverage and competitive insurance premiums, from Patrick Quinn and his staff.

I've gotten my insurance through this agency for almost 10 years. They are great to work with…read more Always willing to help and always do there best to get you the best rate while keeping you covered.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. After 30 years representing Allstate I still enjoy interacting with customers. With 4 grandchildren, I enjoy spending my free time at their sporting events. I also do fund raising for American Cancer Society, Leukemia and Lymphoma Society and St Johns Hospital.

Came here to get a witness signature when purchasing an apartment. Very friendly customer service…read more Convenient location on Gun Hill Road near Eastchester Road. Close to Bx28 and Bx38 buses along with the (5) train a few blocks west.

The best insurance agency in NY! Ask for ms polly, you will not regret it…read more la major agencia de seguros,me explicaron paso por paso todo sobre mi poliza..muy profecionales y amistosos..gracias ms polly..youre the BEST..

I have been a customer of this specific Allstate agency for about 31 years now and have been…read moreextremely happy since the beginning, not to mention my father has been one even longer. Our relationship has developed from me being a 16 year old who just got his driver's license needing auto insurance, to now having the need for almost every insurance imaginable. The relationship has grown from a teenager auto policy to now a family needing policies for; auto, home, life, umbrella, business and an ATV (soon). We essentially need almost every insurance out there. Needless to say we obtained it all through Marco and his agency of great employees. It has now come to the time where now my oldest child will be needing auto insurance in less than 2 years, guess where he will get it? I would also like to add that at any time if I have ever requested the need to speak directly with the owner Marco for some reason, I have always been contacted by him within minutes and fully discussed my insurance question, and other personal matters to boot. And for an extra bonus, Marco and his employees will make suggestions that will lower your premiums, of course fully explaining the details involved.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Yonkers, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.