EXTREMELY high pressure sales promises you the world but don't follow through on those promises…read more They make you sign a contract the day they are there to guarantee the price. They promise you that after the project, they will come through your house and seal up leaks and "guarantee you'll see a 20% reduction in your utilities". When the sales guy came, they told me it would be about 10 weeks before they could get to the project. When they called to tell me when they had me scheduled for, it was 5 MONTHS out. Only when I complained and asked for my deposit back, did they find time to get in within the 10 weeks. Then today they showed up to "seal up the house". They just called to tell me that due to the age of house (the sales guy was AT THE HOUSE AND KNEW HOW OLD IT WAS WHEN HE MADE THESE PROMISES) they were only able to make a 3% reduction!! They cost A LOT more than others but I went with them ONLY because they promised to seal the house up which was basically worthless!!!! DON'T BE GULLIBLE AND GET SCREWED LIKE I DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, the bathroom is nice but NOT $10,000+ nice!!!!!!!!!!!!!!!!!!!!!!!!!!

I never realized how dishonest SIR HOME IMPROVEMENT was until I had a claim in 2026 over roof…read moredamage from an ice dam. I called in late December of 2025 and they sent two young men out to look. These boys knew nothing about roofing. They took some pictures of the leaking roof and moldy insulation. I waited for a reply from the company but none came for over two months! I began calling SIR in March but could not get anyone to deal with it or call back. They kept saying I had no warranty even though I have bha paper that indicated that I did and a contract that verified the same thing. SIR found the contract in their files--30 year warranty that covered labor costs. Eventually the head of the company, Frank Mumford, called and set up a meeting with me at my house to inspect the damage himself, but he always begged off and never came. In late March he called and offered to do the roof AT COST and replace the insulation for FREE. His bid on doing the roof was $5,800. By this time I had contacted a company recommended by my insurance agent--A FOR PROFIT BID was made at $3600, plus they would follow the specs of the insurance company! Needless to say, I had the recommended company do the work When it came to replacing the insulation, it took SIR 48 days to show up and they only did a partial job. There is much more that could be said, but I will leave it at that. Consumers, be sure to take multiple bids on all future jobs and research the company before you sign on. I give a one star rating to SIR HOME IMPROVEMENT. . .