We have been using this company for the past 3 years. We always get the best service for our…read morepropane needs. The office staff is very friendly and eager to help when we drop in or phone in. Our delivery driver, Jeff, is a real pleasure to help us. I remember when we first bought our used 500 gallon tank, we had some issues with the gauge and small leaks. They went above and beyond to get us fixed up. The first 2 winters were very frigid when we were still fine tuning our systems and they helped us resolve our issues in some very cold temperatures. We are truly blessed to have such a caring crew to provide our propane services.

I've been using Central Propane for almost a year now. They made it very easy to transfer a leased…read moretank to me when I bought our new house. They do have an online account portal that make a it easy to make payments and request deliveries. We were running extremely low after this crazy ice storm, but they got out to refill as soon as they could safely do so. It's a small business, but very good people and easy to work with.

It is impossible to reach anyone by phone at this business! Your automated telephone system is…read morehorrible. I just wanted to fill my tanks and receive price per gallon. I would not recommend this location - 7230 Governors W Huntsville, AL 35806.

Terrible. We use the Temple, GA location. Heritage/Amerigas is an awful company. There are better…read moreways to get propane tanks filled w/out the hassle.

We have used Central Propane for several years now and have been pleased. Kelly in the office is…read morealways professional and helpful. When the delivery is made, a receipt is always on the front door with beginning and ending numbers so we can tell how much we have remaining. Thank you for great service!

I am disgusted with this company. First off, I discovered a leak on their meter. Called them out…read moreand witnessed the tech tighten the leak before calling me out there to tell me there was no leak. So if you have a problem with something like this, I highly recommend that you video the issue. Secondly, 4 days after my due date, i come home from a funeral only to discover that they have disconnected me after only 4 days of being late. Ridiculous right? So now I am stuck with an outrageous bill that was caused by their equipment leaking and them deceiving me about it, and a $75 reconnect fee. GO SOMEWHERE ELSE FOR PROPANE. They only got 1 star because I had to choose before posting. Actually they get NOOOOO star

We contacted Thompson gas company because the tank had run out of gas, emitting an unusual smell…read morethat the residents were not familiar with. When we called Thompson, they advised us to have the situation checked immediately or they would call the police. A guy came out came out, never went into the house and left, stating they could not deliver gas for 5-7 days. In the meantime, we reached out to another company to provide gas, only to discover that Thompson had actually placed a lock on the tank. They claimed it was a rental but were unable to provide any documentation to support this claim. The tank has been in place for over 40 years, and no such issue had arisen before. We informed Thompson that our state was under a declared state of emergency due to extreme cold weather and requested that they remove the lock and deliver gas. Payment was never an issue, and we were ready to settle any charges promptly, if there were any. However, they refused to remove the lock preventing another company who came out to put in gas. The following week Thompson still could provide no paperwork proving ownership of the tank and seemed indifferent to the potential harm caused by leaving residents without heat during a critical time. Their actions showed a disregard for basic human needs, and I cannot continue or condone doing business with a company that operates so unprofessionally and heartlessly...

I recommend Henley Propane for all of your propane needs and services. Henley Propane delivers…read morereliable, efficient and professional service. Marcus was extremely helpful and courteous in helping us!

I have a one year rental with Henley and after that I will not use them again nor would recommend…read morethem. We called and spoke with Tabitha about a 120 gallon propane tank. We were told the rental on the tank is $175 and that the propane would be around $340. So total about $515. The day of delivery we paid $670.03. Which was more than we were expecting but we just said it is what it is. Well Friday we got a bill for $192 more dollars. So we called and found out they never charged us for the tank rental plus tax. So the $670 we paid was for $313 in undisclosed fees. So once we figure that out after talking to Brent we're trying to explain that you cannot just not disclose fees and still expect payment. Even if they are mandatory. And he says well Tabitha just answers questions and doesn't give pricing. And the labor we paid already was also for the driver driving to and from my house. Nope that's a service call which we also already paid. Long story short Henleys doesn't disclose their fees and then expects you to still pay more. I wouldn't recommend using them. Brent isn't willing to work with his customers even when they were the one in the wrong.