I saw Dr. Yagoda yesterday, and his office style does not work for me. Here's what happened to me:…read more
- Called Tuesday a.m. and asked for an appointment. Was told I could come in at 5 (great!), but to call before hand in case he was running late (oh). I called, he was running an hour and a half late, was rescheduled for the following morning.
- 10 a.m. appointment. At about 10:35, a woman came out, called my name, and then disappeared. I had no idea where I was supposed to go, and when she finally reappeared, she seemed annoyed that I hadn't come to find her. These are not the most friendly people.
- 10:45, Dr. Yagoda appears, same woman trailing behind him, talking about other patients while he's in the room with me. I'm sitting there, and he's clearly not engaged with me or my appointment. He asks me a few questions, but every time he asks me something, someone pops their head into the exam room and side tracks him.
- 10:50, finally have dilation drops in, sent out to waiting room, where front desk staff loudly talks about family, friends, what's on TV the night before, pretty much anything but patients. I get to hear one woman on the phone with her kid asking if he's gone poo-poo or pee-pee that morning. Thanks for sharing.
- 11:10 - back in exam room, same routine. Woman is in and out asking questions about other patients, Dr leaves repeatedly for several minutes at a time. Finally around 11:25 he's actually looking at my eyes again.
- Noon, exam done, get to front desk to check out, only to be told that they are cash only. I got lectured for not knowing they didn't like to take credit cards (they did finally take mine) and told "next time, bring cash."
Sorry, won't be a next time. When I see a doctor, I expect some degree of his undivided attention. His time was clearly more important than mine, even though I'm paying him. This practice isn't the right fit for me.