Mt. Scott Grooming Photos
You might also consider
More like Mt. Scott Grooming
Recommended Reviews - Mt. Scott Grooming
Start your review...
Reviews With Photos
Two star rating because we've had decent experiences in the past.otherwise it would be a one. Today myself and my roommate brought our dogs in as we do every few months. When we walked in the place reeked of cigarettes and there was about 3x the amount of people and animals there than I have experienced in the past times that we've brought our dogs in. If you can imagine a small space with three times the amount of both human and animal bodies moving around, it was a lot more chaotic today. We were greeted by a friendly staff member and were quoted a time and a price. The price was the same as I remembered. It has in the past taken the groomer about an hour and a half for both of our dogs but today the quote was at three and a half. Very strange. A man that I had never seen before asked if our dogs would be okay in a cage together and I told him absolutely not. Why on earth would you put two dogs together in a cage around an already strange place filled with a lot of stressful noise and people and animals they don't know. Weird question given that we had an appointment setup and I had never been asked this before here. All in all very strange and unsettling but we had, had good experiences, what's the worst that could happen at our friendly neighborhood dog groomers that we trusted. We ran a few errands and I called at the halfway mark to check in and make sure I had the right time for pickup and make sure everything was going okay so far. About 2 hours and 15 minutes after we had dropped off the dogs I get a pickup call where the woman on the other end informs me that they are charging us 30$ more per dog after the services had already been completed, 140$ to 200$ total. I asked what the reasoning of this was and they said that our dogs had been pooping and peeing everywhere, that it took two people to groom our dogs and that our dogs were difficult. I can imagine that our dogs were difficult in that environment, it struck me as odd that they were pooping and peeing inside which is something that they don't do as fully potty trained dogs. That all aside, they said that we hadn't been there in some months and the prices had increased, living in Portland, that's fair and understandable. I asked if I could see a price list of the changes so I knew what I was paying extra for because this would have required us running to the bank again due to this being a cash only establishment which I explained on the phone. The person I was talking to had no idea what I was talking about and got flustered and frustrated with me and handed me to the owner of the place. A man's voice came on, on the phone and I asked again, can I see a price list because I'm not sure why I'm receiving an up charge for the reasons listed above when we've never had this issue here. A side note, the groomer that I usually work with, generally the only woman that has been there when the dogs have come in, has only ever had nice things to say about our dogs and to me when I've picked them up. The man on the phone proceeded to get annoyed with my request and said I could have it at that price as long as I agreed to never come back. Interesting because I wasn't demanding not to have the price changed, just a clear reasoning of why it did and why I was being informed last minute of the changes when there was ample opportunity to let us know before the time to get our dogs. Weird business model but alright. If you want to lose loyal customers over perfectly valid questions that's your own business or maybe soon failed business in my mind. So we go back to get our dogs, it's obviously incredibly awkward, there's still way too many dogs in the space, way too many people. Our dogs were brought to us , I put the money on the counter as I see the owner quickly walk over to count it as we walk out. Our dogs look exhausted and upset from the experience (never seen this before from them). They also are shedding like crazy and need a 30min brushing once we get home to get out all the lose fur. There's still mats behind the ears of one our dogs and the other his black mail was cut too short. All in all, a shitty experience for us and our dogs. Thank you to the owner gave us a nice way to bow out gracefully from supporting him because he doesn't seem like a nice guy and it seems like when he's around he tries to cram as many animals and people in that tiny building and then demands more money blaming the animals for being difficult as opposed to looking at the environment he's creating for both his employees and the animals he's caring for. To the girl with the dark hair, thanks for treating our dogs in a respectful manner for the past two years. We will miss you a ton, you were always very kind and did an amazing job.
I highly recommend this groomer! My husband and I recently move to Portland from California. We have a two-year-old Shih Tzu and had a very hard time trying to find a proper groomer for him here. The last two groomers that we tried really butchered him and basically shaved him down to nothing making him look like a wet rat. I tried Mt. Scott Grooming today with my little boy mochi, and they did a fabulous job! He looks so good and cute and has a proper haircut that he should for a Shih Tzu. We will only be going back to Mount Scott groomers from here on out and they also offer a free grooming on every seventh appointment! They are fabulous! Thank you to the entire team who took care of my little Mochi today and we Will see you back in 6-8 weeks!
Steve, the owner, groomed my 7mo old Persian kitten today. It was Haku's first time being professionally groomed. Steve was great with him & Haku was so white & fluffy when he was done! I was very pleased and will definitely be back! Highly recommend!
My new go-to groomer. Having owned Persians for many years- I feel like I know a thing or two. My cat, even though he has become quite fickle with his age, always comes back beautiful. I am elated to have found my Louie an amazing, skilled and speedy groomer.
1 month ago
1 year ago
A++ cat grooming every time. We have been going there for over 4 years and Steve and crew do an amazing job. We appreciate how clean our fur babies are for weeks after grooming the shine lasts. A++ read more
1 year ago
5 months ago
1 year ago
10 months ago
3 years ago
1 year ago
1 year ago
3 years ago
3 years ago
Two star rating because we've had decent experiences in the past.otherwise it would be a one. Today myself and my roommate brought our dogs in as we do every few months. When we walked in the place reeked of cigarettes and there was about 3x the amount of people and animals there than I have experienced in the past times that we've brought our dogs in. If you can imagine a small space with three times the amount of both human and animal bodies moving around, it was a lot more chaotic today. We were greeted by a friendly staff member and were quoted a time and a price. The price was the same as I remembered. It has in the past taken the groomer about an hour and a half for both of our dogs but today the quote was at three and a half. Very strange. A man that I had never seen before asked if our dogs would be okay in a cage together and I told him absolutely not. Why on earth would you put two dogs together in a cage around an already strange place filled with a lot of stressful noise and people and animals they don't know. Weird question given that we had an appointment setup and I had never been asked this before here. All in all very strange and unsettling but we had, had good experiences, what's the worst that could happen at our friendly neighborhood dog groomers that we trusted. We ran a few errands and I called at the halfway mark to check in and make sure I had the right time for pickup and make sure everything was going okay so far. About 2 hours and 15 minutes after we had dropped off the dogs I get a pickup call where the woman on the other end informs me that they are charging us 30$ more per dog after the services had already been completed, 140$ to 200$ total. I asked what the reasoning of this was and they said that our dogs had been pooping and peeing everywhere, that it took two people to groom our dogs and that our dogs were difficult. I can imagine that our dogs were difficult in that environment, it struck me as odd that they were pooping and peeing inside which is something that they don't do as fully potty trained dogs. That all aside, they said that we hadn't been there in some months and the prices had increased, living in Portland, that's fair and understandable. I asked if I could see a price list of the changes so I knew what I was paying extra for because this would have required us running to the bank again due to this being a cash only establishment which I explained on the phone. The person I was talking to had no idea what I was talking about and got flustered and frustrated with me and handed me to the owner of the place. A man's voice came on, on the phone and I asked again, can I see a price list because I'm not sure why I'm receiving an up charge for the reasons listed above when we've never had this issue here. A side note, the groomer that I usually work with, generally the only woman that has been there when the dogs have come in, has only ever had nice things to say about our dogs and to me when I've picked them up. The man on the phone proceeded to get annoyed with my request and said I could have it at that price as long as I agreed to never come back. Interesting because I wasn't demanding not to have the price changed, just a clear reasoning of why it did and why I was being informed last minute of the changes when there was ample opportunity to let us know before the time to get our dogs. Weird business model but alright. If you want to lose loyal customers over perfectly valid questions that's your own business or maybe soon failed business in my mind. So we go back to get our dogs, it's obviously incredibly awkward, there's still way too many dogs in the space, way too many people. Our dogs were brought to us , I put the money on the counter as I see the owner quickly walk over to count it as we walk out. Our dogs look exhausted and upset from the experience (never seen this before from them). They also are shedding like crazy and need a 30min brushing once we get home to get out all the lose fur. There's still mats behind the ears of one our dogs and the other his black mail was cut too short. All in all, a shitty experience for us and our dogs. Thank you to the owner gave us a nice way to bow out gracefully from supporting him because he doesn't seem like a nice guy and it seems like when he's around he tries to cram as many animals and people in that tiny building and then demands more money blaming the animals for being difficult as opposed to looking at the environment he's creating for both his employees and the animals he's caring for. To the girl with the dark hair, thanks for treating our dogs in a respectful manner for the past two years. We will miss you a ton, you were always very kind and did an amazing job. read more
2 years ago
2 years ago
2 years ago
4 years ago
I highly recommend this groomer! My husband and I recently move to Portland from California. We have a two-year-old Shih Tzu and had a very hard time trying to find a proper groomer for him here. The last two groomers that we tried really butchered him and basically shaved him down to nothing making him look like a wet rat. I tried Mt. Scott Grooming today with my little boy mochi, and they did a fabulous job! He looks so good and cute and has a proper haircut that he should for a Shih Tzu. We will only be going back to Mount Scott groomers from here on out and they also offer a free grooming on every seventh appointment! They are fabulous! Thank you to the entire team who took care of my little Mochi today and we Will see you back in 6-8 weeks! read more
4 years ago
2 years ago
3 years ago
2 years ago
6 years ago
Steve, the owner, groomed my 7mo old Persian kitten today. It was Haku's first time being professionally groomed. Steve was great with him & Haku was so white & fluffy when he was done! I was very pleased and will definitely be back! Highly recommend! read more
6 years ago
My new go-to groomer. Having owned Persians for many years- I feel like I know a thing or two. My cat, even though he has become quite fickle with his age, always comes back beautiful. I am elated to have found my Louie an amazing, skilled and speedy groomer. read more
4 years ago
7 years ago
Our Harley puppy had a great experience at Mt. Scott Grooming! The groomer started trimming his hair while we were still there filling out the paperwork. It put our dog at ease and was fun for us to witness the grooming. They have a great intro special at 50% off and every 7th grooming is FREE!! The groomer clearly loves dogs and wants to share the experience with you! Cash only and SUPER fast service. We had Harley back in an hour (14 pound Schnauzer mix). read more
6 years ago
3 years ago
6 years ago
4 years ago
5 years ago
4 years ago
5 years ago
4 years ago
7 years ago
7 years ago
7 years ago
8 years ago
7 years ago
