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MSM Outdoors

3.5 (11 reviews)
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Services - MSM Outdoors

Driveway construction or installation

Exterior wall construction

Interior wall construction

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Retaining walls

Patio, porch, or terrace construction or installation

Walkway construction or installation

Construction or installation

Masonry/concrete sealing

Driveway sealing or resealing

Exterior wall sealing or resealing

Interior wall sealing or resealing

Retaining wall sealing or resealing

Patio, porch, or terrace sealing or resealing

Walkway sealing or resealing

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Heavenly Faithful Concrete - Bottom of doors

Heavenly Faithful Concrete

(1 review)

I had a friend recommend them to me, but got burned by this company. The owner, Terry Waye, was not…read moreupfront with me about the total cost and not only did he adjust his price higher, but didn't bother to tell me the cost was not including the concrete itself until the day of when payment was due and the concrete truck was onsite ready to pour. So, I hired him to pour an 8'x10' slab so I could have a shed built on top of it (polymer type). He requested half down. But this is after he raised his original price. So he charged me $800 down. The invoice from the down payment states it would include labor and materials and the total would be $1600. But then the day the work was done, he said the concrete crew would be paid separately. I was intimidated to refuse, as I feared they could become spiteful and pour concrete all over my front lawn and driveway. So I paid them separately. I can't remember how much now, since it was last year. I don't have the invoice for the final payment either. To make things worse they did terrible work. While transporting some of the concrete to the back yard via wheelbarrow, which was full to the brim, one of the crew spilled some in my grass. They tried washing it away with a hose and a rake. To this day, that spot is bald (which I just had some sod put in). The owner said the slab would be dry by Monday. It was poured on a Friday. I scheduled a person to come out and assemble a shed which we bought for that Monday. When he was done assembling it, he noticed the foundation was not level and sloping toward the back left corner. He was trying to shim it up with some pieces of palette it was shipped on, but also the cement had not cured completely by then either. As when he was starting to drill through the slap, the cement was moist on the drill bit. So we had him stop working. So my shed is sitting on the slab still, which is not level. You can see how it makes the doors not quite line up on the front. So now, I have to find a way and some help from some people to move the shed off, get the slab re-framed up and have more concrete poured on it to make it level. There was no reason to make it slop toward the back left corner like that and he tried to give an excuse for "drainage" but the shed has it's own floor and would be covering the slab up. Terrible. I tried and tried to get him to come out and fix the job. After numerous text messages back and forth and failed promises of setting an actual date. I finally gave up after he stopped responding to me. He boasted about how he had done work for what was then called the Gator Bowl, and how he has big contracts. But yet he does a stunt like this. Not only did he way over charge me, he wouldn't fix the problem. I would give him zero stars if I could.

From the owner: We love to give the customer that the best product meaning our work ethic and qualityWe take pride…read moreour work to the Highest extentOur work speak for it self Thank you have a bless day

MSM Outdoors - masonry_concrete - Updated May 2026

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