November 2025 our neighbor was getting a tree removed from their backyard and MS Tree Service asked if they could use our driveway to make getting the tree out easier. Trying to be good neighbors and friends we said yes. However, MS Tree Service did not lay down any plywood or anything that would help protect the driveway. MS Tree Service parked their heavy equipment on our driveway, cracking it and leaving tire marks and proceeded to leave without informing us of any damage they caused. We found the damage and attempted to contact MS Tree Service and there was no response, we tried reaching to them multiple times over 2 months and no luck. We then found out at city hall, MS Tree Service didn't even have a permit to work in the city when they took neighbors tree down. We filed a police report and contacted the BBB. After taking these steps the BBB was able to make contact with MS Tree Service. They finally reached out to us and informed us they needed us to get a quote and pay out of pocket for the damages, and they would reimburse us. We did not believe this because of the lack of honesty and leaving without telling us about the damaged they caused the first time. After going back and fourth trying to get down payment money from them in order to book someone to do the repairs, and they just kept saying "you pay for it and we will then write you a check" we have stopped all contact with MS Tree Service. We are now using our insurance to get the repairs done due to lack of action from the company. Our insurance company will be pursuing legal action in order to recover our money. 0 out of 10 stars. Do not recommend. All of this for trying to be good neighbors and help out a friend. read more