Dr. Amanda Hall is my mom's doctor and she is one of the most amazing, detail oriented, caring…read moredoctors I have ever met. If you can get in for her to be your doctor, do it! Highly recommend 1000%

Charged a credit card two months before the patient was ever seen. Getting that money back after…read moremultiple emails and calls has been nearly impossible. Those two facts alone tell you everything you need to know. Contact was made in the second week of April to schedule a new patient appointment for asthma-related issues. The earliest available date was May 26, over a month away. On May 16, before a single visit had taken place, charges were applied for both April and May. The patient was seen at urgent care in the meantime and still plans to establish regular care here given the location works after a recent move to Denison, TX. After this experience, that plan is now in serious question. The appointment was cancelled to resolve the billing issue. A refund was promised by May 18. Four follow ups were made across emails and calls, each time receiving the same assurance. It is now Thursday and not a single dollar has been returned. To top it off, an email came in asking for the patient's name, information that had already been provided multiple times. Disorganized, unresponsive, and unbothered sums it up well. Charging before any care is provided, then making patients fight for their own refund after 4 follow ups, is unethical and unprofessional. Go in with your eyes open.

Love the customer service here. I usually see Dr. Andrew Dao. He knows what he is doing! He is even…read morewilling to fight with my insurance company to get me a better medicine. So glad I find him.

Got charged $115 dollars for a 10 minute visit and then to tell me I am fine... this place is the…read moreworst and they just want your money. The two staff members at the front desk were not welcoming and did not seem to care at all about my frustration. Definitely not coming back here.

Update: I decided to stick it out and give them another shot. The staff has been great and very…read morehelpful and think they were just going thru some change and transition. We will happily continue to go here as a family! We have been going here for four years and loved it. I had previously left a great review. But they have changed up the staff and when I called this week to get our son in they wouldn't take him unless we filled out new paperwork. I understand that but I couldn't take off work and was going to have mom take him in...I asked for them to send me the paperwork so I could fill it out and send with my mom. I would have printed it out online but that is not an option. Long story short they told me they wouldn't send it to me I had to come in in person and fill it out or they wouldn't see him. I ended up just using a pediatric urgent care in keller and needless to say Swe are now looking for a new family practice and will be taking our business elsewhere.

I had to choose a primary care provider so I picked Dr. Khan and that was the best decision I've…read moremade regarding my health care. Dr. Khan is professional, patient, friendly and makes you feel comfortable. Unlike many doctors, she takes the time to LISTEN and EXPLAIN so you can understand and be a part of your treatment. She follows up when needed and is available in an emergency. Dr. Khan takes into account the "big picture", your wants and what she believes is best for your health. It's a team effort with your voice being heard. The office staff is courteous, friendly and professional. I highly recommend Dr. Khan at Alliance Family Medicine if you're looking for a new, top quality, primary care doctor.

I want to express my sincere gratitude for the exceptional care I have received at your clinic. I…read morehave been a patient at KFMC for four years, during which time I struggled to bring my blood pressure into a normal range. After Dr. Martz prescribed new medication this past Friday, my numbers returned to normal by Monday. This is the first time in 15 years that my blood pressure hasn't been in the "stroke zone." I already feel a significant improvement in my energy levels and overall quality of life. I cannot say enough good things about KFMC. Every member of the staff is friendly, helpful, and truly takes the time to listen to my concerns. Thank you all for your dedicated support.

Lucy McLean, Jessica and Kim were all so kind and took amazing care of my husband and I. We went in…read moreto establish care with a new Primary Care. I felt like I was heard and supported. It has that family owned feel when you walk in so we felt comfortable there. Highly recommend this office!

My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)

It was so nice to finally find a doctor who spends time listening & examining you. Not quick to…read morewrite an RX and push you out the door !

I contacted Dr Turner because she had been recommended to me. I have arthritis and it's hard…read moresometimes to get to an office. However, I have high blood pressure and can't be without my medicine. Dr Turner diagnosed my issues quickly and was willing to listen to all my aches and pains. I really appreciate the professional, kind attitude she displayed during our visit. I have already recommended her to two of my family members.

They addressed my issues and there was nonwait time. I went in exactly at my appointment timeread more

Called early this morning as a walk in, they proceeded to tell me I could come in ASAP. Walked in…read morestraight to the room and they treated me so kind, Dr. Rencher was straight to the point to detect my concerns. Educated and professional and precise. Would def recommend this place to anyone seeking medical attention. 5/5!

Overall this has been a great office for my hubby and myself with just a minor hiccup. (Hey, things…read morehappen sometimes) They can usually get us in same day if needed and are very thorough with our yearly checkups. I love that you can go to a website now and see all of your test results and numbers. They are growing which always affects the personal service but this is still a great office and we expect to be patients here for a long time. We like the fact that Dr. Simonak first tries to find holistic solutions before immediately prescribing an Rx.

Horrible Front desk/ office staff. When misery loves…read morecompany is the best way to explain the service here. The staff are rude, and make it known to you that you are a bother. There is zero empathy with this staff, not to mention scheduling errors. Being a PT here just feels like a bother to them, im trying to find a new practice for myself and kids. Ive been here for 5yrs first 2 yrs they were great!!! After that all down hill, they changed all there office staff, nothing but problems since:( Its a shame! When income to the care for the clinical staff its Its the office staff, from front desk to phones, scheduling etc: I would not recommend them.