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Mrs Blind's

5.0 (9 reviews)
Closed • 9:00 am - 7:00 pm

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4 years ago

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4 years ago

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4 years ago

Such an amazing company. Pete and vennasa are a great team. Clean. Professional and great pricing. Will definitely recommended them to other

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4 years ago

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4 years ago

Great repair services, no drama, just convenient fix and friendly team! Thank you!

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Are you guys able to do same day estimate?

Yes. We able to provide same day estimate and same day service

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Blackjack Blinds

Blackjack Blinds

(142 reviews)

My husband and I needed shutters and he researched companies for some time. He chose Blackjack…read moreBlinds and they did a STELLAR job. It was a simple and seamless process. They have THEIR OWN CREW, therefore they do not sub out work. The crew was courteous and quiet and let us know what they were working on every step. There was a tiny problem and a small problem but both were taken care of very quickly. Their clean up was excellent and we recommend them 100%. We chose a simple clean design and it has greatly reduced the amount of light and heat coming in. I am glad we left two high south facing windows uncovered as there is no overhead light in that room. ALSO, the estimator was great. Geoff was on time, courteous and efficient as evidenced by the great work turned out from his many measurements.

Several years ago we moved to Las Vegas and needed window coverings. I picked Blackjack because of…read morereviews. So glad I did. Their designer came out and did a great job helping me choose appropriate products. Products are great, pricing in line. Shades and shutters were installed while we were traveling. They came back and fixed some small glitches as soon as I got back and reported them. A year later we had a small problem with a shade, again they came out quickly to fix and adjust. Now 4 years later, someone pulled too hard on the beaded chain and broke the roller. I called Geoff, he asked me to send pictures, they came out the very next day and replaced the broken part. No charge. This is old time amazing customer service. Don't go anywhere else!

SunOff Blinds & Solar Screens - Zebra roller shades

SunOff Blinds & Solar Screens

(192 reviews)

Summerlin

I recently purchased blinds for my condo and verticals for my glass sliding doors from Sunoff, and…read moreI couldn't be happier with the entire experience! Ben, the owner, was fantastic--on time, friendly, and completely professional throughout the process. The service was fast, the prices were very fair, and the finished product looks amazing in my home. I would absolutely use Sunoff again in a heartbeat and highly recommend them to anyone looking for top-quality window coverings! 10 Gold Stars and 2 thumbs up. Thank you, Ben!

This has been an okay, yet a little disappointing experience with positive resolve in the end…read more Having seen the other reviews on this company, I had higher expectations that things would be customer focused and efficient. I called on a Friday night close to closing time to see if I could schedule with them to get an estimate on some window solar screens. Ben wound up calling me back to let me know he can come by on Monday morning to get me an estimate. He came on time at 9am to get measurements and provided me a quote thereafter. That initial meeting was the only pleasant part of this experience because the communication after I made the half payment was horrid. Ben mentioned that he would be in another country on a trip the following day after the estimate was provided, but let me know that in two weeks the product will be ready and installed. Two weeks passed and I never received any follow up regarding our install. I also never received the digital receipt and invoice I was told I would get for the payment I made so I made sure to keep the text confirmation to him directly along with my payment detail on my end. I followed up with the company and called three times to speak with someone regarding my installation and product. I received no call back all day and called again the day after. This was when two weeks had already passed. I texted them on their business text line thereafter when I received no follow up. I had to text them twice for me to hear back from Juan (JD) who explained that he was in charge of things while Ben was out of the office in Indonesia. When I expressed my frustration with the fact that no one has contacted me regarding the product and installation, he said "do you want me to help you out or not?" That response was incredibly not empathetic because I was expressing my frustration that it took me asking them 5 different times regarding the service to get any feedback. He connected me with Caesar who was the one doing the installation. Caesar contacted me saying that he would be at my house Thursday to do the install. Thursday, he calls me again to say the product will be in after 330pm so he will have to move the installation to Friday. Caesar said he would be at my home by 9am, but no communication at all till after I called and texted after 910am to receive a text from him saying he will be 30 minutes late. Despite the lapse in communication, Caesar and Miguel both made the ending result of this experience better. They were both polite and took their time to make sure everything was aligned. Both of them deserve 5 stars alone. Aside Caesar and Miguel, communication has honestly been quite bad with this company and the way it was handled when I followed up was quite rude and lacked empathy for the frustration. No client should ideally have to contact the company various times to be acknowledged for the job to follow through. Price for everything was fair, I just wished the customer service was better. Currently, still waiting for an invoice record since the company has not provided that after I tried to call again multiple times to make final payment. I know with travel and everything factored that it wasn't all one person's fault for the horrible communication, but the service just wasn't what I expected because Ben seemed to really care when I met him for the initial estimate. I understand delays, but I had to re-explain the project to Juan (JD) and Caesar because Juan (JD) didn't even know who I was and addressed me as another client named Camila. The whole process after initial estimate was a headache because the staff wasn't prepared and had I not called or texted to follow up multiple times, my project would have been even more delayed. Juan made "promises," he didn't intend to keep because Gina from the office line called saying he never intended to send over the invoice today and that Ben would be the one sending over my warranty and invoice info. Not a great impression of the company as a whole and I am still waiting for the invoice and warranty details. In the end, however, I have to say Ben is trustworthy for his product quality and escalation service. He contacted me as soon as he touched down and provided me with what his staff could not. I know things fell in the communication pipeline when he was away, but I appreciated his urgency to fix the issue.

Mrs Blind's - blinds - Updated October 2026

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