I wrote my first review too soon. Back in 2017 during the initial building process, I was very…read morehappy with CMM construction, but as time passed things changed. When we signed on, there was a designer we had access to, who we paid for obviously, but then she quit. I no longer had that service and I had already paid for it. I didn't even want designer service, but was told it was necessary for many reasons and w/o her, the job could be held up. OK, I agreed, much to my dismay though. Also, initially we had a fabulous GC named James. James is a wonderful guy, very knowledgable and very capable of doing anything and doing it right! Then half way through the process the changes started happening. The designer quit, James was taken off our job and a guy named Mark was put on. Mark is who I call the hatchet man. If we had any kind of a problem he would argue with us as why it wasn't a problem. If we were unhappy with something, he said he would talk to Chris and nothing would be done about it. He would go so far as to take pictures and still nothing would be done about it. I had legitimate complaints, like certain wood work issues, and major paint issues! The painter CMM chose to use for our house was angry with CMM for lack of payment and for telling him to repaint some things that a contractor may have damaged and to do it for nothing, and he made that known to us. The painter painted our walls with no primer! He either did not sand anything, or he sanded it too much boning the item. All my doors have to be repainted. I'm repainting some of my walls because of the fact there was no primer applied, and the fact is, all my walls and woodwork should be repainted because we got no primer and only one coat even though the contract states two coats! There is woodwork that needs filler and sanding all over the place, but none of that was done! We have to repaint the ceilings in the lanai and on the front porch. They were not done well at all and need to be redone! In addition, the painter never prepped and got little specs of paint all over my $50K flooring! I mean, really????? When I told Chris I was unhappy with the paint job, he told me it was my cleaning lady, (who happens to be me!) because there are swirls all over the walls making it look like someone tried to wash the walls, and that was NOT me, or that I banged into a door when moving in, which again we did NOT do because we were like hawks, and he also said the way to judge a paint job is to stand 5 feet away with out light. I can't make this stuff up! Chris also told me, if I wanted a better finishing job, I
We paid over $1.5 million dollars to get a job that was done improperly all for the purpose of CMM saving money! We got screwed! We always paid on time and what was asked for. We have a lanai. What was used to build this was Azak (sp) and it was cut! It's never supposed to be cut because it leaves a rough edge that collects dirt and looks like crap! The job was done wrong and now we are stuck with it like this! And, on the lanai we have a Linx grill. The venting was not done properly and when we grill the room fills with smoke! Another thing we have to fix! Now we are left holding the bag! Chris Amatto went through some changes. When we met him, he was a nice guy. Then he started dieting and wearing nice clothes. He was showing up to the job wearing fancy shoes and a blazer and he seemed to have a different attitude. He was rather cocky. Not the guy we were used to. Then we found out he was leaving his wife and two young children, and then it all made sense. He had the audacity to scream at me in front of subcontractors when all I was trying to do is to get a job done right! I was paying for a quality job and I wasn't getting it and when I complained he would yell at me, or blow me off! I was totally disrespected and I have many witnesses to his behavior towards me! It seems Chris Amatto's priorities are no longer his customers, but his social/love life. He is always on vacation and when you own a business, that many vacations are not possible unless you want unhappy customers. I know. My husband and I owned a business for 25 yrs and we took excellent care of our customers, not like Chris Amatto who shoves us off on an employee who doesn't do what is needed. A friend of mine ran into him at one of his hang outs and saw him taking selfies with all the girls. Then he commented to my friend how he never even had to raise a hammer. That is not something to be respected for. I think his dad ran the business right and now that Chris Amatto has taken over and is running things, it's not going to be the same. So with that knowledge, choose your builder wisely.
PS: The inspector for CMM was fired while my home was being built and no one was hired to replace him, so my house was never inspected for quality issues. Between the designer, the inspector, two carpenters and the bookkeeper all quitting during our job, makes one wonder what the heck is going on???
