I live in Denver, 820 miles away from a 5-acre ranch in Montana that belonged to my wife's parents. After they passed, I became the one managing the property--and every trip up there is emotionally and logistically overwhelming. On one visit, I loaded my Jeep with old electronics--CRT TVs, surveillance gear, laptops--and headed into Great Falls. That's when I met Matt at Mr. T's. I blew a tire right in front of his shop, and without hesitation, he helped me unload everything and swap the tire so I could get to a nearby shop--right across the street from where my wife's grandfather used to run Bud Hayes Auto Service. I still have one of his old promo keychains. That moment hit me hard. Matt didn't just take the tech--he took a weight off my shoulders. He recovered data from six old laptops and mailed me an external hard drive shaped like a cassette tape. That detail alone told me everything I needed to know: this guy cares. read more

Absolutely terrible experience. I would give zero stars if I could. From the moment I walked in, this place was completely unprofessional. The owner was actively yelling and cussing at other customers while I was there, which should've been my first sign to leave. It only got worse. After waiting over 4 months for a MacBook screen repair (dropped off around December 19-22), I finally got it back--only to be told that he installed a cracked screen because we supposedly "rushed him." That's not an excuse, that's just unacceptable. Between the disrespectful behavior, lack of accountability, and ridiculously long turnaround time, this place should not be in business. Save yourself the headache and go somewhere else. read more

after 5 weeks making excuses my cell phone was not repaired, when i picked it up they would not give even a partial refund of my $100, when i took it to a reliable repair shop he discovered missing pieces , pieces of some one elses phone, the battery was missing, and they had charged me for an incorrect cheap, knock off screen. the nice person who fixed it had it done in 3 days, it would have been done immediatley but he had to order the missing pieces that mr.ts had lost. don't waste your time or money. read more