Do NOT bring any hybrid or EV here. Or maybe any car, tbh. I broke down 3 hours from home. All this…read morefluid was leaking out from under the front, and the battery coolant reservoir would not hold any fluid. I had my Chevy Volt towed to them, and without telling me that this was the extent of what they did to evaluate and diagnose the car, they just hooked the car up an OBD reader (which "reads" the codes from a car's computer") and then told me my electric battery was dead and needed to be replaced (which costs at least $6-7k) and charged me $115 for their expert diagnosis. I am by no means a mechanic, just a curious and logical person who didn't understand why they were saying it was the hybrid battery when the hybrid battery is under the middle section of the car, and the coolant fluid was pouring out from underneath the very front of the car. They never told me they didn't do a physical inspection of the vehicle, even though I gave them (via text and phone) plenty of information about how the car was acting, the leaking fluid, and the empty battery coolant reservoir, regardless of me pouring full bottles of fresh coolant into it. They charged me $115 for this "diagnostic" and weeks of extreme stress, since I initially trusted them and believed that my hybrid battery was DEAD. I eventually decided I should double-check their claim before rolling my car off a cliff, and learned from Google that what had likely happened was that a rock or something went through my grille and damaged my battery radiator, so the car wouldn't hold the battery coolant it needs. It would just leak out like a sieve from where the rock punctured it. I called and asked for a refund of the $115 "diagnostic fee," and was told by Mark that he explained all this when he saw me (I literally never met him; my Volt was towed in and towed out without my presence), then he changed his story and said that it was on the paperwork they gave me when I picked up the car (nope, see above), and then changed the story again, saying the paperwork was left in the car (nope, nothing was in the car). I mean, if you don't recall what actually happened, don't just make stuff up. My lord. Then he said he'd tell the owner and someone would get back to me about my request for a refund. Guess who never called... Anyone. To charge $115 to plug in an OBD reader (this takes LESS THAN 5 MINUTES), and meanwhile not read the notes -- if any were even taken during the phone calls I had with the shop telling them all the details of the car's break down -- or read my texts also giving the information that would've made it clear that they should, idk, maybe check the thing where the coolant goes or the thing the coolant runs through... And then after that shakedown, give me a wrong answer, cause me all this grief, and then be defensive about it... Bad service. Bad behavior. Bad communication. Bad business.

Brought a Buick in this morning for a diagnostic on the exhaust system. Was not informed beforehand…read morethat the diagnostic charge is $190.00 per hour, or $142.50 for our 3/4 hour diagnostic. They absolutely have to inform customers BEFORE commencing any diagnostic review that the cost is this high. We were trying to compare fixing the exhaust system with Copeland's charge of $1100.00. Eastern's quote turned out to be $1924.00 less the $142.50 IF we did the work there! Their response when asked why they did not inform us of their high fee was: we will credit you for the $142.50 diagnostic fee. Had us over a barrel. The problem is we won't be doing the work there as Copeland is clearly cheaper. No business from us in the future. Prices should be posted and/or discussed beforehand. Period.

Professional and safe. Great guy. We had a blast during the three hour ride. Was very concerned…read morewith my vehicle fitting on the trailer but it for like a charm. I have a 96;Conversion Van.

My Name is Bryan. Today is January 6th 2016. Me and a friend were up at the Walmart in Thomaston…read more We were driving an older model Ford expedition in Good condition. When we came out. after shopping the Vehicle didnt want to start. The immediate first impressions were that it was a Starter problem. We called Rons Towing on Camden Street in Rockland. I spoke to Linda the Owner and The Manager James. They Came out within 20 minutes were right there in the Walmart Parking lot. They had mobile diagnostic equipment and it was found that the Starter was not operational.. It took them about 5 minutes and they had the large Vehicle loaded on the Flatbed Car Carrier and heading to their Lot. They even provided a Courtesy shuttle ride back to their place. Me and William my friend went over to burger King to have lunch. They already had a Vehicles in both Mechanic Bays. They were efficient enough that we were in Burger king only about 45 minutes. We walked back over and waited in the front desk/lobby desk of the business and chatted with the owner Linda and James. They were very nice and even offered us Pizza. Their head Mechanic Christopher came Right out and showed us the problem. It was the Copper connection coupling clip harness that was Completely corroded. Within minutes they had it fixed and Gave us first rate quick and Honest professional service. The Mechanic Christopher really knows his work and is a quality Mechanic who gets to the root of a Mechanical problem quickly and very efficiently and above all is honest to customers. Overall My friend and I had a very good experience with the customer service of Rons Towing and would highly recommend them to the Rockland and the surrounding areas for quick as well as quality work and friendly service.. When you have a towing need or quality and knowledgeable Mechanic work when you really need it, I would not hesitate to call Rons Towing. Will for sure use them again if the need arises. They also have some decent vehicles for sale that you would want to check out.

Over the decades my vehicles have usually been ones out of production and/or more obscure brands…read more When mechanical work on my vehicles exceeds my comfort zone, I have always turned to Copeland's - and will continue to do so. The knowledge and expertise of the technicians has always impressed me. They work with care and precision and the steps they take are always thorough. Most recently I bought a 28-year old vehicle down South that is structurally in fine condition but had suffered from decades of minimal maintenance. Over this past year an engine issue has been fully resolved and safety-dependent suspension items were diagnosed, discussed fully with me in advance, and professionally repaired. I believe that "you get what you pay for" - there are shops with lower labor rates and fewer equipment to aid the techs. The quality of the work is worth every dollar. I work very hard for my modest income; if I'm going to spend money on a vehicle, Copeland's is the place to do it.

We have ALL our vehicles serviced here. We can't recommend this company enough. They can fix…read moreanything! Customer service is the best by far! The new seating area and bathroom are GREAT!!!!! They also let you drop off your vehicles so you don't have to wait around. I also respect their honesty!! Thank you everyone at Copelands garage for keeping my family safe!

They sent a flyer to our house that clearly indicated that my wife won one thousand dollars, and to…read moresee the complete rules and claim our prize we must show up in person. So we do, and then we're told (by Tai or Ty or however it's spelled, sorry), that there really are no rules. My wife's prize for reason turns out to be five bucks, despite the flyer indicating clearly that we won $1000.00, yes, one thousand dollars. This dealership, even though they sell Toyotas, our favorite brand, has ensured we will never buy one from them.

Not a good experience. High pressure techniques. They got car from another dealership. Said car was…read morewhat I asked for. To see required $ 500 deposit. Would lose deposit if did not take car. My mistake should have walked away. New Chrysler which I bought, had GPS map but required smart phone to operate and when I needed jack for flat tire several months later found car did not have a jack or spare tire. Buyer beware.

I recently finished my car shopping experience and bought elsewhere, but I worked with a few people…read moreat Shepard during my search. They ended up having a vehicle I was very interested in, but ultimately their prices were just not competitive compared to elsewhere and they said they had very little movement on their prices. When I initially stopped in, Corey showed me their Rav4 inventory and answered some questions for me. He gave me a lot of information, and was generally helpful. Later, I stopped in on a day Corey wasn't in and I worked with David, who was a little more pushy than Corey, but still helpful. Overall, I had a fine experience here but their inventory was fairly low and they seemed motivated to make a sale until it came to actually making a fair deal that matched MSRP.

This dealership essentially tried to charge me $70,000 for a $43,000 car -- and they almost pulled…read moreit off. In 2022, I leased a vehicle with an MSRP of $43,000. I put $5,000 down and paid $650/month for 36 months, which added up to $28,400 just to lease it. That's already over 65% of the car's full value -- with nothing to show for it at the end. Then came the buyout price: $34,000. Had I financed that at a standard 8% interest over 60 months, I would've paid another $41,280 -- bringing the total cost of this vehicle to $69,680. That means they structured a deal where I'd pay nearly $70K for a $43K car. Whether it was negligence, predatory sales tactics, or a total lack of transparency, it's unacceptable. I'll never do business with this dealership again -- and I strongly recommend others think twice before walking in.

Antoine promptly returned my call. Every interaction with was professional and clear. Due to the…read morebad weather he could not immediately repair my car, but as soon as the weather improved he took care of the dent in my Mini Cooper. He showed up promptly. The dent magically disappeared. His quote was spot on. I would highly recommend WNC Dent Repair!

Excellent experience. Honest, open communication, accurate estimate, and quality work. I will go…read moreback if I need body work done.

I would not advice using this car wash. Took a brand new car (2026) thru it (Broadway Bangor)…read more Covered my car in small scratches, have called them several times...went into office and showed and talked to the guy in there. Last time I talked to him he says oh, the district manager will be calling you he is going thru the claims today. Never heard a word. Dropped my contract with them and they still took out an additional 19.99...I would truly advice against using it. Obviously they have no intentions of going good for the damage it caused.

Wish they had vacuums like any other Golden Nozzel. Instead they charge $5 for a limited time…read more... Not right or fair.