Sold our truck to Joel. He is honest and it was a great transaction. Also had an oil change…read morepreviously which was fast and pretty cheap. I highly recommend this place.

My car was stolen and towed to the Barn on a Friday. They admitted I could not have gotten my car…read moreuntil Monday but still charged another 150 for "storage" until Monday. Started the conversation out very aggressive and demanding money and being a dick. I will never recommend this garage and will do what I to make sure to let everybody know what kind of person this guy is.

Craig provides great auto services and is fair in his business. He does what he says and gets it…read moredone on time. I've made Creek Hill my go to service shop as I trust them to get the job done properly and at a fair price.

They are excellent. You can be sure they will do what they say they will do. Fast and…read moreknowledgeable. You can be assured the job will get done at a fair price.

Five stars for Kariann and crew. We had been advised the tire on our all wheel drive was not…read morerepairable. We we facing replacing all four tires because the old tires and new tire were just different enough in diameter to cause issues with ABS and AWD. In fact, the tire in question was repairable with patch and plug saving us $1200!!! This is an honest shop with great staff. I will be doing all my tire business with them and sending all friends and family here.

Went in for tires and an alignment and got the worst experience of my life! They destroyed my brand…read morenew rims, they torched the set screws out of the rotors, they didn't grease the new lower ball joints they installed! They did order new rims but messed yet another one up and Kerri Ann the manager said "we aren't getting you a new one" worst experience I've ever had at an automotive shop! Don't waste your time or money cause this place just doesn't care and the manager is awful! Stay clear of the Rockport VIP Tires & Service

John Shepard is a master mechanic with a heart of gold. I changed mechanics when I realized my…read moremechanic in Rockport was overcharging. With every repair John made sure to notice important things about my car that would impact its future usefulness. He never overcharged and so far, he always solved the problem in one go and on time. I am always happy to take my little blue CRV to John because I know she is treated well and for that I am extremely grateful. John is a very busy mechanic but he makes time and his communication skills are top notch. I am very happy with my mechanic!

From the owner: Comprehensive maintenance and repairs for a full spectrum of contemporary cars and light trucks…read more Mechanical restoration and loving attention for classic sports cars is a specialty because I'm old enough to remember carburetors and wire wheels...

I know a person that had there vehicle worked on there wasnt to impressed. changing parts that…read moredidn't need to be changed because the owner of the vehicle already changed the part. says you don't need a part when actually you do because if you actually looked you would see the part broken. Not happy. I see a lot of reviews saying how wonderful these guys are. if you don't know anything about a vehicle you going to get taken advantage of. I'd like to know out of all the reviews on here how many vehicles were actually fixed the right way....

Excellent service, friendly, and honest. Extremely fair pricing. Highly recommend West Street Auto!!read more

Over the decades my vehicles have usually been ones out of production and/or more obscure brands…read more When mechanical work on my vehicles exceeds my comfort zone, I have always turned to Copeland's - and will continue to do so. The knowledge and expertise of the technicians has always impressed me. They work with care and precision and the steps they take are always thorough. Most recently I bought a 28-year old vehicle down South that is structurally in fine condition but had suffered from decades of minimal maintenance. Over this past year an engine issue has been fully resolved and safety-dependent suspension items were diagnosed, discussed fully with me in advance, and professionally repaired. I believe that "you get what you pay for" - there are shops with lower labor rates and fewer equipment to aid the techs. The quality of the work is worth every dollar. I work very hard for my modest income; if I'm going to spend money on a vehicle, Copeland's is the place to do it.

We have ALL our vehicles serviced here. We can't recommend this company enough. They can fix…read moreanything! Customer service is the best by far! The new seating area and bathroom are GREAT!!!!! They also let you drop off your vehicles so you don't have to wait around. I also respect their honesty!! Thank you everyone at Copelands garage for keeping my family safe!

While visiting friends in the local area before driving back across the country, I started having…read moretransmission issues. Not being from the area, I went to the local Chevy dealership and called a number of shops around the area and nobody had availability for 2-3 weeks. My buddy knew Lindley from Just Right Auto and sent me his way. Lindley said he would try to get my vehicle repaired as quickly as possible. Not only was my vehicle repaired faster than anticipated despite his busy schedule, but the price for the repair was beyond fair. Most shops, especially when dealing with transmission issues for a non-local from the other side of the country, would take advantage of the car owner and rake you over the coals. Not only did Lindley do the work as fast as he could, he kept me informed of part shipment delays and charged me THOUSANDS less than I was expecting to pay. He was truly a Godsend! I cannot thank him enough and will be forever in his debt. Just Right was way more than just right, they were exactly what we needed and more than we could have asked for. If I could give them more than 5 stars, I would. Thanks again Lindley!

Had a bad valve stem on one of my tires. Stopped in owner stopped everything to take care of my…read moretire with a pleasant smile and great Conversation.

This place is run by a couple of brothers,giving it a family feel. Brought a repair there that was…read moreestimated to take 13 hours. It only took them 6 and I was charged for 6 houirs. Dont think any other place would have been this honest. I dont bring my cars anywhere else,they are the best and do great work.

The lights on my Ram 1500 we not working ( headlights) Shepard's had the truck for a few days and…read moretold me I needed a completely new wiring harness$$$$$$$$, I had heard about Beckett's so I called the owner Shawn ( who hates Dodges) told me to drop it off and he would get to it....The next day he called telling me your all set...Asked what the problem was he said a short in the wiring .....the cost was $50.00 The next time I brought the Dodge in for service I taped a piece of cardboard over the Dodge emblem and wrote FORD on it...

Great mechanic. Reliable work and honest pricing. Great costumer service as well. I recommend using…read moreShawn Beckett's services.

Do NOT bring any hybrid or EV here. Or maybe any car, tbh. I broke down 3 hours from home. All this…read morefluid was leaking out from under the front, and the battery coolant reservoir would not hold any fluid. I had my Chevy Volt towed to them, and without telling me that this was the extent of what they did to evaluate and diagnose the car, they just hooked the car up an OBD reader (which "reads" the codes from a car's computer") and then told me my electric battery was dead and needed to be replaced (which costs at least $6-7k) and charged me $115 for their expert diagnosis. I am by no means a mechanic, just a curious and logical person who didn't understand why they were saying it was the hybrid battery when the hybrid battery is under the middle section of the car, and the coolant fluid was pouring out from underneath the very front of the car. They never told me they didn't do a physical inspection of the vehicle, even though I gave them (via text and phone) plenty of information about how the car was acting, the leaking fluid, and the empty battery coolant reservoir, regardless of me pouring full bottles of fresh coolant into it. They charged me $115 for this "diagnostic" and weeks of extreme stress, since I initially trusted them and believed that my hybrid battery was DEAD. I eventually decided I should double-check their claim before rolling my car off a cliff, and learned from Google that what had likely happened was that a rock or something went through my grille and damaged my battery radiator, so the car wouldn't hold the battery coolant it needs. It would just leak out like a sieve from where the rock punctured it. I called and asked for a refund of the $115 "diagnostic fee," and was told by Mark that he explained all this when he saw me (I literally never met him; my Volt was towed in and towed out without my presence), then he changed his story and said that it was on the paperwork they gave me when I picked up the car (nope, see above), and then changed the story again, saying the paperwork was left in the car (nope, nothing was in the car). I mean, if you don't recall what actually happened, don't just make stuff up. My lord. Then he said he'd tell the owner and someone would get back to me about my request for a refund. Guess who never called... Anyone. To charge $115 to plug in an OBD reader (this takes LESS THAN 5 MINUTES), and meanwhile not read the notes -- if any were even taken during the phone calls I had with the shop telling them all the details of the car's break down -- or read my texts also giving the information that would've made it clear that they should, idk, maybe check the thing where the coolant goes or the thing the coolant runs through... And then after that shakedown, give me a wrong answer, cause me all this grief, and then be defensive about it... Bad service. Bad behavior. Bad communication. Bad business.

Brought a Buick in this morning for a diagnostic on the exhaust system. Was not informed beforehand…read morethat the diagnostic charge is $190.00 per hour, or $142.50 for our 3/4 hour diagnostic. They absolutely have to inform customers BEFORE commencing any diagnostic review that the cost is this high. We were trying to compare fixing the exhaust system with Copeland's charge of $1100.00. Eastern's quote turned out to be $1924.00 less the $142.50 IF we did the work there! Their response when asked why they did not inform us of their high fee was: we will credit you for the $142.50 diagnostic fee. Had us over a barrel. The problem is we won't be doing the work there as Copeland is clearly cheaper. No business from us in the future. Prices should be posted and/or discussed beforehand. Period.