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Services - Mr Rooter

Bathtub repair

Drain repair

Faucet installation

18 More Services

Faucet repair

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower repair

Sink repair

Toilet installation

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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Recommended Reviews - Mr Rooter

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Reviews With Photos

Driveway
Falencia X.

Mr Rooter damaged my driveway in April while they were fixing my plumbing. They were quick to admit that they damaged the driveway but two months later my driveway is still not fixed. The managers at Mr Rooter humored themselves by having me call around for contractors to get estimates to fix the driveway. Wasted my time for months!!! Mr Rooter does not deem me or my property worthy of their insurance. Pictures are just some of the damage to the driveway. It's crumbling & leaning.

His review he wrote.

On Monday, August 18, 2025, at approximately 12:00 PM, a technician named Paxton Geng from Mr. Rooter visited my home to provide a quote for a leaking spigot. I was not home at the time, so my wife communicated with him while I was on the phone. After concluding our conversation and right before leaving, Mr. Geng asked to use my wife's phone under the pretense of showing her a few things. My wife, who has limited English proficiency, allowed him to do so. He had her phone for about a minute. When she received it back, the screen showed a "Thanks for the review" page from Google. My wife navigated back and discovered that Mr. Geng had left himself a five-star review from her phone. He included a comment that is "Paxton Geng is a fantastic plumber who did a great job assessing our need. Highly recommend him to anyone". This action is a severe invasion of privacy and an act of impersonation. I immediately contacted Mr. Rooter to report the incident and spoke with a manager named Steve. He assured me he would look into the matter, make things right, and call me the following morning. I waited two weeks, calling him daily without a response. When he finally answered, his attitude was dismissive, and he seemed to have no intention of resolving the issue. The behavior of both the technician and the manager is deeply concerning. This experience suggests a lack of integrity and proper oversight within your company. I urge you to take immediate action to address this breach of trust and the subsequent failure to follow up.

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2 days ago

Top notch service, thanks Sam! Very knowledgeable and efficient. I called and he was there in about an hour.

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Jane G.

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3 months ago

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Jane G.

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17 days ago

The two gentlemen came out to inspect my drainage concerns. They did a wonderful job and now waiting for them to get back to me.

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Jane G.

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11 months ago

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Makaela M.

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1 month ago

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Jane G.

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8 months ago

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Jane G.

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2 months ago

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Jane G.

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7 months ago

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Jane G.

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10 months ago

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1 year ago

Very Professional and curteous and just pleasant people to work with. Got the job done that the competition could not complete

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7 months ago

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Jane G.

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10 months ago

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Makaela M.

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8 months ago

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Jane G.

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1 year ago

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Makaela M.

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1 year ago

My technician was knowledgeable, kind, neat! He cleaned up after himself. And wore booties over his shoes in my home.

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1 year ago

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Makaela M.

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1 year ago

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Makaela M.

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2 years ago

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Makaela M.

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4 years ago

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5 years ago

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2 years ago

Nick Little serviced us and did a great job. Very professional and kind. Did his job and got my problem resolved. Thank you Nick!

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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2 years ago

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6 years ago

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4 years ago

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6 years ago

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3 years ago

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9 years ago

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7 years ago

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7 years ago

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7 years ago

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4 years ago

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8 years ago

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7 years ago

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Page 1 of 2

Ask the Community - Mr Rooter

Review Highlights - Mr Rooter

Steve handled several projects for me including replacing multiple split pipes and installing a new water heater.

Mentioned in 4 reviews

Read more highlights

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Cole's Septic Service

Cole's Septic Service

(3 reviews)

When I decided to sell my house, I hired Cole's to inspect my septic system so I could get thigs…read morefixed so it could pass inspection. They said my septic tanks were fine but the water level in the distribution boxes was too high. They said that the crumbling D-boxes were letting ground water enter the leach fields. They recommended I replace all 5 D-boxes and get the lines hydro-jetted. I paid them $5000 for that work but noticed that the water level was still too high. They came back out and recommended I get a TerraLift process for another $1600. While I was waiting for them to do that, the buyer hired an inspector, and he found that the tanks were crumbling, and the leach field was too old (48 years) and unable to absorb enough water. Since the septic system failed inspection, the buyer is making me replace the entire system. I researched the TerraLift process that Cole's recommended and found a lot of bad press on it. It's banned in many townships because it could allow sewer water to enter the water table. Other articles said that it's, at best, a temporary solution. Cole's is the only septic service company I could find that offers this service. Every other company I called said it's a waste of money (and potentially illegal). So, Cole's inspection didn't catch the fact that the tanks were in bad shape, and had me pay $5000 for work that didn't bring the system up to spec. They also recommended a questionable service to fix the problem.

Had an appointment set for yesterday afternoon as of 4:30 they had not shown up so i called. Young…read morelady answered the phone and told me the driver had called off. When i complained i was told if you are not happy with us just cancell.

Mr Rooter - plumbing - Updated May 2026

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