Took him for his pre arranged appointment and he was over an hour later than he should have been, the excuse was they had been busy!
Having given the the benefit of the doubt we took him again. Again, he was 4 hours stuck in a crate, he was hardly trimmed meaning he would need to go again in around 2 months, a money making scam?
The dog was stressed and ran out of the shop and couldn't do that quick enough. The excuse, "I've done 8 dogs today and I'm on my own" how does that work then in a 9 to 5 time schedule. Normally she says she only has around 5 a day. If she goes by their advert of around 3 hours, that would be 15 hours+ a day. Doesn't compute.
When I spoke to the groomer about it the bloke running the shop chipped in with, "doesn't matter if you make an appointment, if she's busy she's busy" you have to wait. so why take on too many dogs at at time then? Would I take him back again, absolutely NOT! 8 dogs between 9am and 6pm, obviously not getting the right treatment. read more