I have lived in Austin the past 5 years, Las Vegas for 2.5, San Diego before that and Albuquerque…read morebefore that. But this is still one of my fav Dillard's. Maybe because you never forget your first! LOL. I got a few things while I was in angelo and got a few good sales and bought some stuff that was full price - and loved it. a $30 candle, sure why not. I have always wanted to know what a $30 candle smells like. I got a $55 necklace for $5.99 so its like they paid me to take the candle off their stock.

Could not find anyone to help us. Had to go to several cashier stations trying to checkout. Finally…read morewe found an associate and asked if she could help us check out. She said "uh huh" and went back to what she was doing. She finally came up to the cash register to help and said nothing. Not even a hi. She just glared at us the whole time and when I checked out said "here" and shoved my bag at me. Spent quite a bit of money in this store and feel like I should have received better customer service. The associate treated me like a bother. Her name is Des'nea Reddy. Someone should talk to her about how she is treating customers.

I was going to a dance and my mom wanted me to wear a skirt until we went to Cavender's and saw an…read moreAmazing pair of rust colored jeans and a cow dog shirt with a fringe denim jacket! I've bought my favorite pair of jeans and boots there....and candles! The staff there was unbelievable helpful and were so kind! I will be spending ALL of my Christmas and birthday money there!

Worst customer service the buckle was $10. My total was $14.08. I asked the cashier I thought it…read morewas $10 and she said it was tax. Then I looked at the receipt and she charged me $13 so she called the manager. The manager came back and said do an override and give him back the difference We'll the Kid Refunded the whole thing and then recharged me so now I gotta wait 3 to 5 days for $14.08 and then had to fork over another $11.08 because they can't follow directions or notice an item got rung up wrong? ridiculous, for the prices that they charge for all their western wear, they should have better trained people

This is a review I've been meaning to do for a while but I just want to say the manager/ owner of…read morethe store was so nice and helpful. My boyfriend had been doing work during the summertime out in Sweetwater and decided to go to the store and get me a dress for my birthday. Unfortunately, it was too big so he had to go back and exchange it, but they did not have my size in stock so he went to the front desk and the ladies took his name address and the size that was needed and said they would ship it to the house. Well, two months later, there was no sign of any dress so I had reached out to the store to figure out what went wrong and if I was going to ever receive my dress. The owner of the store talk to me and told me that they don't do orders specifically for the brand of dress that I had so I wanted to know why they took his information down, knowing that they couldn't order the dress. The owner was really nice to me. He even offered me a refund without a receipt or anything due to the fact that I live all the way in Dallas and I couldn't drive four hours back just to get the situation taken care of. He refunded me the full amount which was very thoughtful and he took care of me throughout the whole process. I'm giving this place five stars just because of what the owner did, but the staff on the other hand was where the problem started and I don't know if it's because they were too busy talking to each other rather than actually helping people. I had been in that store twice just from when I had gone out and visited my boyfriend and both times when I was in the store, I felt like I was being judged and every time I looked over the associates were too busy chitchatting rather than helping people. Again, the owner of the store was very nice and very respectful and took care of me but for the staff, I'm not too pleased with their service of the other workers due to the fact that we had ordered a dress since they didn't have my size and turns out they never placed an order and for two months I waited and nothing happened until I reached back out.

Very Friendly Staff & Good Pricing. I have been shopping here for years and will continue to.read more

I love this place! Reminds me so much of Atwoods back home. Just the right mix of clothing, farm &…read moreranch supplies, pet supplies and a few other sundry items. Lots of fun to shop at and some of the staff are very attentive and welcoming. I say some because I've been in twice and twice I had issues with customer service. Once when I stopped by the back firearms counter to discuss a long gun I wanted to purchase. BOTH guys behind the counter were too busy chatting it up with a male customer to even give me the time of day, much less wait on me. That's okay. There's someone else who would like the color of my money. The second time, I was waiting to check out and again, there were two people behind the counter. One seemed to be helping the other work on some type of return and it was taking quite some time. Neither employee behind the counter acknowledged me or apologized for the lengthy amount of time I had to wait. The customer being helped apologized but again, no acknowledgement from the employees. I'm going to try shopping there again. If it happens again, I'll find another place to shop. Somebody will appreciate me as a customer.

Very clean and well stocked. Prices are great on livestock feed. Beautiful store but i would like…read moreto see more variety of fence poles in the outside area. Prices need to be displayed!.

My sister and I visited The Shoe Department located in the Sunset Mall and were impressed with the…read moreavailable shoe collection. While I didn't make a purchase on that particular day I will be back. The representatives located at the front of the store were very courteous and offered to help us. Overall, this was a nice trip to the Shoe Department.