Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.

I will never trust another company to handle my appliance repairs. This company is honest, upfront,…read moreand does fantastic work. I can't recommend them highly enough. They've saved me so much money by repairing verses replacing my products.

Our gas oven stopped working properly. Mike checked codes and replaced the bake ignition at first…read moreevaluation. Subsequently things still weren't working right and I relayed info to him. It was determined the mother board was an additional problem. He ordered the part and made another visit to replace without additional service visit charge. He was very informative on how the oven works and issues to look for. I also appreciated when initially calling for first appointment the initial service fee was quoted and model information obtained so he could have some of the most common parts potentially needing replacement were available for quicker service. All staff very friendly and professional.

I am legally disabled and unable to drive. My dryer suddenly started sounding like a bad way to an…read moreaircraft was getting ready to takeoff. So I called them to come out and check it out for me. The repairman was late and because I was supposed to be 9 to 10 then all he was tell me not to use a sensor adding go ahead and laugh. It look like he jumped up and down the floor tile trying to tell me it was the floor causing the out of balance at my washer. Why should I pay $99 and he didn't even bother checking it out I don't know who it was for customer service oh you have to pay the $99 for his time and I guess that's your problem if you've been professionally done what are you supposed to? I did more than happy to pay for it , beware choose wisely. It's very sad that people have no good work ethethics anymore. The dryer is still not fixed.

I called to have a freezer that was given to us looked at. We ran it for two weeks it didn't get…read morecold. that's why we called them, so we unplugged it. The technician came out plugged it in and turned the dial for Thermostat. Told us we owed them $107.00. We asked if it needs Freon what it would cost? The comment was most people just throw it away and get a new one and left. When called to talk to his manager. Rita answer she said she was a manager. When I was telling her what happened and explained what happened. Rita keep saying I wasn't there I don't know what happened. It was one excuse after another. By the end of conversation she said I will let his manager know. I said I thought you were his manage. Rita said no I am the office manage. What a waste of time and money.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

Eddie came to my home on a Saturday! He fixed a short in the wiring in my dishwasher. He was honest…read moreand didn't try to charge me for something I didnt need. He even called to let me know he would be a little later than discussed.

The first time John's Appliance fixed our fridge, we thought he was too good to be true. The second…read moretime he came to fix a different fridge, we were convinced that John's Appliance Repair is one of the best true examples of outstanding workmanship, skill and talent. He really knows what he's doing. Is a great family man. Fantastic work ethic. Reasonably priced. Once he fixes it, it stays fixed.

Doug Robbins does a great job on everyday household repairs. There are a few more "computerized"…read moreappliances he stays away from, but I appreciate his good work and his reasonable prices.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

Our fridge over the weekend can't keep temperature to make our food safe!…read moreSo first thing in Monday morning I call this company to setup service visit. They come in 3 hours and find out that our only 7+ YO Bosch appliance is not worth to be repaired. Thank you...

Liberty Appliance Service is absolutely fantastic! I highly recommend them to service your…read moreappliances. I called them to repair my dryer because it stopped working. The belt had broken on the drum where it wouldn't turn. Jamie was the technician who came out to fix it and he replaced the broken belt, the rollers, and the pulley system. I then sprung on him while he was here that my washer was acting up and he did a quick look at it and ran a quick diagnostic on it because he had other service calls after me and couldn't dive deeper into it. He got the office to call me to set up an appointment for later in the week so he could have time to dive deeper to find out what was going on with it. It turned out I needed to have the main board replaced and they ordered that. He came back and replaced the board and ran tests to make sure the board and washer functioned properly. So, I will test it out on my next wash day but I feel confident that it will be working properly the next time I wash. Jamie was very knowledgeable when it came to diagnosing and fixing both my washer and dryer and he was very nice. The office is very nice, too. They kept me up to date on everything and always called me when Jamie was on his way. Definitely 5 stars!!

Wall oven had an electronic door lock glitch. A tech named…read moreJamie came out and found the problem and pointed out the unsatisfactory installation done by whoever did installs for Big Sandy Stupid Store ( they suck) three or so years ago. Took a few days to get a new part (weekend). As soon as the part arrived, Jamie came out and installed and tested it. Very courteous and PROFESSIONAL. Cost was a little south of $500 which I thought was reasonable.