if I could give them less than one star I would. They don't tell you upfront that they don't pay…read moretheir own bank fee for you using a credit card... they have ambiguous signing that says price is different between credit and cash. You find out that it's a 3% charge when you get your invoice. (Even after they haven't done all the work that you brought the vehicle in for for the second time.) Their corporate ownership doesn't give a shit about the customers or doing business in a proper manner ... didn't even refill my washer fluid and the alert was on my $90,000 tundra screen.! glad I didn't buy the truck from them. They really don't have a service department. And never go into the dealership and need a manager after 5 o'clock. None to be found why be open till six if you don't have someone there that can even look anything up on the computer.!

The customer service at this dealership is top notch. Silver Rosas the internet manager has been…read morevery patient and helpful.

The experience of car was just fine treated nice very courteous . The paperwork from the was a…read moredisaster. The of name for their company. And the title was signed off as another name. I waited three hours bureau in Kansas only to find out the paperwork was not correct. I called and they agreed to change the paperwork and get me what was necessary but not with a pleasant attitude. I would not buy from them again.

Great experience in sales. Finance was very helpful also and their extended warranty options were…read morevery competitively priced. This is a good place with many long-term employees who take the extra time to do things right.

This has been the worst experience we have ever had buying a car. These folks are not honest at…read moreall. They gave us a car that they knew was not working. They suggest getting a warranty, so they don't have to be responsible for their lying and grifting behavior. Do not buy from them at all all. We bought a car in May from them which has broken down 3 times on the side of the road now. We had the warranty , but have had to spend thousands of dollars a towing the car. The car is still not fixed. It is a lemon. We have taken it to Subaru multiple times and the car continues to break down. We tried to reach out to the owners multiple times. The owner refuses to speak to me because my name is not on the car, even though I paid for the car. The owner refuses to refund any money or compensate us for the thousands of dollars on hotels and towing the car. This is the worst experience I have ever had purchasing anything. I would not suggest to anyone to buy a car from Katy Motors. They are dishonest people and will not face their mistakes. One excuse Brian gave me was that his mother was dying and he was busy. My mother is actually dying as well and I have not been able to be by her side because we have a broken down car. Brian didn't seem to care about that, only that he doesn't want to be responsible for his dishonesty- so he gives tons of excuses. Do not buy a car here!!!!

Best car buying experience we've ever had. No one runs after you while you drive through the lot…read more Just go in, tell them what you want to test drive, hand over your license to be copied, they hand you the keys, and off you go! Once we decided to buy it and got our financing, we were there less than 15 minutes. We LOVE our new Honda Odyssey!!

Inquired about a vehicle with this dealership, and was turned down! I asked about financing and was…read moretold that they sometimes finance within a 50 mile radius of Sedalia, anything over that radius, they do not finance! I initially had over half to pay down ‍ I will not being doing business with this dealership in the future and I do not recommend!

They bought this truck with 262,000 miles and sold it to me with roughly 155,000 miles. The…read moreodometer discrepancy could've only happened while the truck was in their possession. They said transmission had a fresh rebuild. It went out a few months later. They said the fuel gauge didn't work despite putting a new float in the tank. I dropped the tank and found the float, bagged up and dropped in the effing tank! I love my truck. My dog died on the tailgate but I learned to do a lot more research before committing to a purchase.

They friendly till I gave them down payment and then all they went back in what they said and then…read moretry get more money out of me. I will not recommend them !!!!! 1/2 star.

My G/F just bought a new car from Brenden.I have to say, this was probably the best car buying…read moreexperience I have ever been a part of. Everyone we worked with, through all the different steps, was very nice, (and not in that car salesman way...right Brian???) and professional. The best thing I can say, is that although I was there, the employees conducted business with her, and not me, which wasn't always the case with other dealerships. Overall.... I will return when the time comes to buy a new one for myself.

Disappointed in our experience at Rick Ball Ford and Lincoln. We took our Lincoln there because we…read morewere having a problem with a backup sensor. We were told it would cost 150. Dollars just to diagnose the problem then need to make an appointment. We decided to go to Warrensburg Collision they looked at the problem right away, fixed it on the spot and the total cost was nowhere close to even $100! So if you have problems with your Lincoln, before having to spend that kind of money to have a problem looked at Rick Ball, I would definitely recommend getting a second opinion!

This guy is not upfront with hidden fees. Beware of getting caught off guard when returning the…read morevehicle. I should have read these reviews before renting a Van from this crook. He said $275 a day with military discount upon renting the Van, he said i can pick it up Friday afternoon to rent it for Saturday until Tuesday. Upon returning, it took him an hour looking for the paperwork, his desk was a mess and everything was unorganized. He then charges me 5 days in total; including Friday as one of the days i rented. in addition, he charges me mileage that was never mentioned, 8% tax, and ridiculous additional processing fee, not sure who he pays to process it but him and his wife are the only ones who works in this unorganized place. i got a little upset upon hearing all this hidden fees and told him that he should be upfront when dealing with people, then he says with a demeaning face "do you still want that military discount?" good luck to everyone however i will never come back to this place again.

DO NOT DO NOT DO NOT RENT FROM HERE!…read more These people are crooks! I got charged an additional $1200 from a van rental that was an absolute piece of crap for mileage, which I was TOLD WOULD BE INCLUDED. $1900 for 8 days of rental. In addition, I WAS TOLD I WOULD GET A REFUND and to call the office for the overage, but NO. These people should not do business in our town. They do nothing but lie and cheat. The van they put me in had no gas cap, bluetooth didn't work, seats were stained so there were gross seat covers, headphones for the systems didn't work, so much more. It looked like someone's personal vehicle and still had food in the backseat. I was put into this POS van because the first car they tried to put me into had such terrible alignment that I nearly got into an accident within 10 minutes of leaving the lot. DO NOT let them tell you something without verifying it on the forms they fill out. Don't let the good ol boy or the fact that these people are old be the reason you put your trust in them. It's not worth what it will cost you.

Everything from the time I walked on lot. No pushy…read moresalesman ,informative about vehicles I was interested in. Large inventory of suvs,which is what I was looking for. Explained everything I had questions about in a way normal people talk.They have nice vehicles, very attentive to what I said I was looking for.

I found the person I spoke with to be very professional and upfront and transparent about cost of…read morerepairs up front.