Technician was well educated and was very thorough on my generator inspection. Great service.read more

I would give them zero stars if I could…read more I purchased a new furnace from Gary & Sons in the fall of 2024. I knew I was overpaying at $7800 for their bottom of the line furnace, but I was drawn in by their promise of excellent service. I bought their maintenance program which is supposed to get me a discount on parts and priority service scheduling. In Feb 2026, we had a power surge that took out our furnace. It wasn't covered under their warranty due to the power surge. Frustrating, but certainly understandable. Gary & Sons came out to diagnose it same day (Friday). The repair tech installed a control board that immediately shorted out again, and he determined it also needed a blower motor. Those needed to be ordered, which were supposed to be overnighted (Saturday). I heard nothing from them on Saturday, so I called again and was told the parts didn't get ordered until Saturday, and they were expected Monday. No word from them Monday until I called to check what the status was in the afternoon. I was told they should arrive Tuesday. I was only then told the repair would be $1809.67. Prior to this point I had not been given an estimate. I asked for a breakdown by parts and labor and was denied. My request to speak with a supervisor was also denied. I was told other customers have asked for a breakdown of parts and labor and it has never been honored, which seems like an odd practice given they claim members are supposed to get a 15% discount on parts. By looking at repair parts online, I estimated parts to be around $800-900, so the balance was labor. The $68 member discount on my estimate didn't seem to jive with their advertised discount, but again, how could I resolve this when I wasn't allowed to talk to anyone else? I was also sent an invoice for $688 for the original diagnostic service call and control board that the tech replaced and immediately shorted out. So all said and done, Gary & Sons wanted $2,497.67 to fix my brand new furnace. When parts did arrive Tuesday around 3pm, I asked for them to be installed same day since again I was supposed to get priority scheduling and Gary & Sons advertises 24x7 emergency service. "No" again. On March 27, I called to address the past due invoice of $688. Harry returned my call, and asked what I thought was fair to settle the outstanding invoice. I told him I was happy to pay for the diagnostic service visit, but not for the control board the technician shorted. He claimed that I wouldn't have been charged for 2 control boards if I had done the repair with them. That was impossible to know given the $2500 in invoices and quotes and their refusal to let me speak to a supervisor. He said the diagnostic call should have been $608 (they hadn't discounted the parts), and he needed $300 to call it complete. Given their tech ruined the board, and we were talking about a furnace I just paid $7800 for that seemed a bit outrageous. However, to be done with Gary & Sons I am happy to oblige. If you want to be overcharged at every turn and get lack-luster second-rate service, Gary & Sons is the company for you. Otherwise, there are lots of companies out there that will take far better care of you.

Fast response, quality work, no extras or upsales. Reasonable prices. Very happy with both times…read moreI've had to call.

I don't normally leave reviews but I was a little hesitant to use Roto-rooter because of bad…read morereviews that I had read. My technician, Jason, showed up on time, not only took care of the problem that I called about, but took care of another issue and charged me less than originally quoted. I am very happy!!!

Jack did a great job serviced me the same day fixed my problem with vigor. I would highly recommend…read morethe Jack.

From the owner: Click Business Name for More Information…read more Jack D Salada Plumbing & Heating is a full service plumbing, heating, and air conditioning service. We have over 50 years of experience and we are fully licensed and bonded. Whether it's a minor repair or a complete installation, we will take care of you!

There tech was very very good he replaced 3 plugs in my…read morehome was very honest fixed one plug that was quite shocking no pun intended witch was in are kitchen.

I contacted them to do work snd they showed up to give an estimate and never called back. I calked…read morethem again and asked if someone could return my call regarding the work and they never called. I guess they have too much work. Very unprofessional

Was only available after 5 because of his day job. We had him install a gas line valve and hook up…read morea dryer. Job well done and at a reasonable price too.

I had a quick turnaround time and he was very responsive. Good quick work at a very reasonable…read morerate. Pleasant and friendly are bonus skills that he delivered.

Casey is very knowledgeable in all aspects of heating and cooling installations and repairs on all…read moremakes and models. Don't hesitate to give him a call and you can't go wrong

From the owner: Installation and Service of all types of Heating and A/C equipment. Electrical service installs and…read moreupgrades. Plumbing repairs, upgrades, and rough ins. Building Maintenance. Roof drain plumbing.

They were right on time, stuck to their quote price, and were professional overall. I will reach…read moreout to them again if I need work done. I highly recommend BK Plumbing & Repair.

They were on time, efficient, fixed the problem, and great to work with! Would use them again.read more