My experience with Distiller Warehouse in Edmonton is unfortunately poor. I spoke with Sharon Dyke…read moreand ordered parts for my older water distiller. She sounded scammy (if there is such a word). When I gave her my credit card number she repeated over and over again that they would destroy my credit card information after the items were shipped. My order came in the mail the next day. I was impressed until I discovered they had short shipped me. The most expensive part I had ordered was missing from my shipment. I phoned and left a message and also emailed. I didn't hear anything back so I called the store. She apologized for missing the item, said she had emailed me an hour previously (which I did not receive until some time later) (she did have my phone number and could have called). The date on the invoice is June 25/25. It is now July 6/25 and I still don't have my missing part. Distiller Warehouse may have been really good in the past, but not any more. Avoid this business!

The customer service at Distiller Warehouse is tops. I have purchased my distilled water from here…read morefor many years, plus the occasional supplies picked up for my out of town sisters' Machine.

An absolutely terrible experience. Had a system installed…read morefor $11,000 which is not working correctly. Ryan admits fault and states he is coming to repair a $2400 UV light that leaked after incorrect installation of system. That was over 3 months ago. Have not seen him. He won't return messages an longer. Please do not give your hard earned money to this man.

They drop off these plastic bags with these little plastic bottles and they never pick them up…read moreagain. The paper clearly states if you're not interested to leave it hanging there and they'll come pick it up so their shit doesn't end up in the landfill, but guess what? They never come back. Those plastic bags and bottles end up blowing all over the neighborhood. They only got one star because I couldn't post this without any stars.

Very friendly drivers... Well run &!good business... they've been in business for years. I've been…read moreusing them for my home

Was told I could get the deposit back max 4 bottles without an account no problem. Got there and…read morethey basically accuse me of stealing the 4 bottles and trying to cash in, demanding me tell them where I got the bottles. Left the bottles on their steps and drove away because what the helll else am I gonna do with them. Horrible experience.

I live on an acreage and was talked into purchasing a softener and reverse Osmosis system from Home…read morewater systems. The system worked good for just about a Year, then we started noticing a water pressure issue. We had very low water pressure when showering running kitchen taps etc. I called Chris and explained the situation, Chris advised me to bypass the softener and see how the water pressure was then, after bypassing the softener the pressure was back to normal very good, I have pressure gauges on both inlet and outlet of the softener so you could defiantly see the pressure loss going through the softener. We left the softener system bypassed and after several weeks Chris brought out another softener and installed. The pressure seemed good for a couple of days and then went back to being very low. When I called Chris back he said he had to check with a so called expert, when he called me back he said further system checks were required and started to try to blame my pump and pressure tank. I asked why the pressure was good when bypassing the softener. I was told there were tests that I needed to preform, water flow tests, pressure tests etc, I asked Chris for assistance with preforming these as they were the experts & why these were they not performed prior to selling me the system? I was told Chris would have to chat with Ari and he would need to call me back. It's now been 4 Months and I have not heard anything from either Ari or Chris and my softener has been bypassed. I feel I wasted my money putting this system in and did not receive adequate knowledge or support from this company!!

From the owner: Protect your home and family with a whole house water filter system. Our water purification system…read moreincludes an 8 stage water softener and an under sink reverse osmosis or water distiller. Pure drinking water that protects your plumbing, washer, dishwasher, and all your other water appliances too. Say goodbye to bottled water and hello to pure, clean, filtered water that's available right from your faucet! Home Water Systems Inc in Edmonton allows fresh water to always be within reach with a selection of water softeners, reverse osmosis filters and water distillers.