I have used Hermes plumbing for a variety of plumbing needs for around 10 years. They are always…read moreprompt, courteous and efficient. My latest 2 service calls involved removing and re-installing a toilet before and after refinishing my hardwood floors. John completed the work quickly on both calls and answered my questions about other plumbing matters.

Terrible workmanship and no respect for our home. From not getting a permit, to the kitchen faucet…read moreand sink not installed correctly, and water leaking down the walls into the basement. Even after us asking him to fix the issues and get a permit, that we confirmed with the City that it was required when making changed to a gas line, we have never heard back. We called and texted to get the sink fixed and never heard back. Hermes did a terrible job doing the plumbing portion of our renovation. Would not recommend them to anyone.

I purchased a Santevia water filter tank listed as "on sale." It was only after I paid that the…read moreinvoice noted the item was "cracked" and "damaged". This is a major safety risk for a water filtration system, yet my original receipt made no mention of this damage. When I immediately contacted the owner, Wanda, to cancel, she refused. She claimed the order had "already shipped" and could not be stopped. She tried to justify selling broken safety equipment by claiming the damage was disclosed, but that text was buried far down the page, well below the "Add to Cart" button where it was intentionally difficult to see. Wanda eventually agreed to refund the item but refused to refund the shipping cost ($28.35), claiming it was too late because the item had shipped. This was a lie. The tracking number confirmed the package never left their facility; the status remained "Label Created" for a week. Most egregiously, Wanda admitted in a later email that she did void the label and received a full refund from Canada Post. She explicitly stated she was retaining my shipping funds to cover "the time it took" to process the order. She essentially admitted to pocketing money for a service (Freight) she never rendered and for which she was fully reimbursed. To make matters worse, they have already re-listed the cracked, unsafe tank on their website, likely hoping the next buyer won't notice. Do not trust this business.

Polar Bear Health and Water, wow what a great place with amazing staff. I was looking at a juicer…read moreand i had seen all those TV Juicers without getting any answers. When i got their they were so outgoing and happy to see me, they asked if i needed help and boy did i. After finding out the good and the bad about Juicers i made my choice and bought my first Juicer. What a helpful and knowledgeable place and they have been their for over 70 years. I found that they could have shut down during Covid but they stayed open to help and support the community. Right on, this is a business i love to support.

Best water ever ! Very clear and wet ! Not dry at all…read more LOL mikey uses dis place for many works water supply as dey good price and fast delivery .

From the owner: Bottle Water Service - Accessories - Purification - Repairs - Cleaningread more

I live on an acreage and was talked into purchasing a softener and reverse Osmosis system from Home…read morewater systems. The system worked good for just about a Year, then we started noticing a water pressure issue. We had very low water pressure when showering running kitchen taps etc. I called Chris and explained the situation, Chris advised me to bypass the softener and see how the water pressure was then, after bypassing the softener the pressure was back to normal very good, I have pressure gauges on both inlet and outlet of the softener so you could defiantly see the pressure loss going through the softener. We left the softener system bypassed and after several weeks Chris brought out another softener and installed. The pressure seemed good for a couple of days and then went back to being very low. When I called Chris back he said he had to check with a so called expert, when he called me back he said further system checks were required and started to try to blame my pump and pressure tank. I asked why the pressure was good when bypassing the softener. I was told there were tests that I needed to preform, water flow tests, pressure tests etc, I asked Chris for assistance with preforming these as they were the experts & why these were they not performed prior to selling me the system? I was told Chris would have to chat with Ari and he would need to call me back. It's now been 4 Months and I have not heard anything from either Ari or Chris and my softener has been bypassed. I feel I wasted my money putting this system in and did not receive adequate knowledge or support from this company!!

From the owner: Protect your home and family with a whole house water filter system. Our water purification system…read moreincludes an 8 stage water softener and an under sink reverse osmosis or water distiller. Pure drinking water that protects your plumbing, washer, dishwasher, and all your other water appliances too. Say goodbye to bottled water and hello to pure, clean, filtered water that's available right from your faucet! Home Water Systems Inc in Edmonton allows fresh water to always be within reach with a selection of water softeners, reverse osmosis filters and water distillers.

Do Not Recommend ! Very disappointed with the lack of…read moretransparency and communication regarding plumbing charges issued to owners. Charges were applied without proper details, itemized invoices, or a clear explanation of the work completed and how responsibility was determined. No written estimate, quote, or contract was ever provided prior to the work or charges being issued, which is highly concerning from both a professional and accountability standpoint. Despite requests, neither the plumber nor condo management has provided sufficient documentation to justify the costs. Owners should not be expected to pay unexplained charges without proper disclosure and supporting information. Transparency, communication, and proper documentation are basic expectations in professional property management, and unfortunately that has not been the experience here. Star Rating is Zero to post need to add 1 star.

READ EVERYTHING BEFORE HIRING THIS COMPANY…read more.. Everything started with an evening visit for a quotation to move my Gas Stove to another place in my kitchen. There was a promise that I would receive the quote on the following morning. It did not happen... Apparently, their office works only in the morning, so I had to wait for the next day. First of all, they charge you an OFFICE FEE to apply for a permit, what is understandable, however YOU CAN DO IT YOURSELF for FREE, online. **Also be aware that they will include the PERMIT amount PLUS the OFFICE FEE on your invoice. They will sum everything and CHARGE you GST on the total amount and not ONLY on the OFFICE FEE** Also, the City inspection (AFTER the work was done) ​took my wife 1.5 minutes (not exaggerating) to be done and the company wanted to charge me $40.00 to move the Van PLUS time service. Bruce even tried to convince me to not do it myself because the questions would be hard and I am not a plumber. DO IT YOURSELF for FREE. Second, they don't start the job early in the morning because they have to run to the store to buy the supplies (Bruce told me). Then, it makes sense that they request you 40% ahead But Bruce left in the middle of the service to get the parts... So ,the quotation that was done before (I assumed that he knew what he would need) was for nothing? In addition, they charged me for this period while Bruce was gone and Mike was on his phone (not cutting walls or doing some job related) while he was waiting for Bruce. Mike arrived on time, but he couldn't start without Bruce, because the tools were in Bruce's Van. Bruce arrived 10 min late, but the time counting has started before the work started... BE AWARE. ​Also the time at the end while they are cleaning up their tools counts too... ****The service was well done and Bruce and Mike were super clean in everything they have done. I can't complain about the service, On the other hand, their office manager (or whoever mad the calculations) should be fired.*** That is why I am giving 2 stair and not only 1. The estimate came in an overpriced amount, what is NOT uncommon when we are dealing with trades. Sometimes what was planned needs to change, however I paid for 40% ahead, as required on the estimate, and after the job was done the amount that I was supposed to pay was SMALLER than the amount that I have sent by e-transfer BEFORE they started working, it means, the company owed me money at the end. I let it go, because the job was really well done Then, I received an email from their office telling me that I owed them a certain amount from that Office fee for the permit application. The amount was smaller than the amount that the COMPANY OWED ME... So I did not understand and I didn't want to pay, but my wife convinced me to pay. I paid, but I asked about the calculations and for my surprise they OWED ME money AGAIN and Bruce told me that my money was going to be refund the next day. The next day came and suddenly I OWED MONEY AGAIN... I know!!! Very confusing! I asked for a break down on the receipt and the calculations did not match... I had paid more money than I owed but I STILL OWED THE COMPANY MONEY. It was like... Leo "You paid me 10 and you owed me 7, so you owe us 3." Yes I know, crazy right? Anyway, be careful with their calculations when you hire them... They are good workers, but terrible in Math...