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Movers Hamilton

1.0 (1 review)
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11 months ago

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Two Small Men With Big Hearts Moving

Two Small Men With Big Hearts Moving

(2 reviews)

I asked Kyle the owner he also has other companies Smooth Movers is also his .Before I booked my…read moremove I asked if he was insured (YES was his answer) The mover showed up and started to wrap up the wooden furniture which I was thing to myself NICE. I had removed all the draw from most of my furniture. I have no boxes just furniture. The dining room table was one of the very last items to be loaded and was carried out to the truck by ONE person it was not wrapped . At the other end I notice damage to the top of the table. It was not us the mover said it was you (me) that damaged the table. I know what happened the person carrying it to the truck hit a wall mount in the garage dislodging that from the wall and damaging the table. It has gone down hill from there. I as that the mover confirm on the invoice that damage to the table there Kyle the owner would not supply any insurance information He laughs and claim that I would only get 60 cents a pound for the damage and should go through my insurance for the repair his employee did to my table. THIS is a franchise so I am only commenting on this person. I would not recommend this mover to anyone.

I recently hired this company to move on feb 16. I would like to give a higher rating because the…read moremovers Devon, Aaron and Adrian were amazing. Great guys, very professional they knew exactly what they were doing.During the move the hardware to my refrigerator door went missing rendering my refrigerator useless. I'm pretty reasonable. I get that things happen, somehow in the chaos the hardware went missing. My issue is the poor follow up, lack of communication and assistance from the owner/main office. I cannot count how many times I have called inquiring about the missing parts always being told someone would get back to me. No one EVER did. I even called and left a message that I have found an appliance place that will order me the missing hardware could the moving company reimburse me. No response. On top of all this I moved my moving date from Saturday to Sunday at their request. Because of bad weather and they had fallen behind with their booked moves so I accommodated their request. I was told I would get a $50 off my moving bill for doing this. I didn't get that either. Disappointing

Movers Hamilton - movers - Updated May 2026

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