I have been in the property business for many years so I know estate agents are not always the most…read moreattentive of service providers, however I am frankly appalled by the telephone manner this company presents. If the impression they give is any indication of the service they offer they are very much to be avoided. It is never appropriate to be rude to a customer. I had a list of properties to make appointments to view and gave them the incorrect details. I was dismissed with quite shocking rudeness. When I called the London offices to complain the contrast could not have been more stark. They were polite, clear, attentive and very much concerned.

Excellent service from the team in the Chester office. I have been trying to let my property with…read moreanother agent for around 4 Months with no luck. The other agent never kept me up to date on any viewing that had taken place at my property. I then approached Temples in Chester, who are in a different league compared to the national chain i was using. Simon for the Temples Office came to meet me at the property who was very polite and professional. Temples than had my property up on line with a lot better photos and much better description, my property was then let out with in two weeks and had £25.00 extra pcm the other agent was marketing it for for the last 4 month.

Really good estate agents and top notch staff - always willing to help and advise…read more I have sold two houses through them and bought one through them and I have been pleased every time. Prices are fair and the pictures/ brochure is of high quality. They also advertise on rightmove as well as their own site and local papers.

This agency is very popular in the Ellesmere Port area as indicated by the number of their boards…read morearound. They are based in Little Sutton but cover the whole town. Staff are very friendly and helpful. I find their marketing materials (and website) are clear and descriptive. Their commission charges are also very competitive. There are lots of rival estate agents in the vicinity and therefore they do their upmost to attract new business. They have a reputation of being more attentive than some of the other agencies in the area and don't treat you like just another number. I will definitely use them in the future.

Great Company. I approached this Estate Agency for advice on…read moremy rental properties. I had the pleasure of speaking to Lisa from the Letting Service team, despite the fact that they were not managing my properties Lisa was more than willing to give me clear, jargon free, up to date advice on the regulations and legislation. Lisa also kindly shared with me the many common pit falls for Landlords !! My experience led me to recommending Copelands to a number of friends who now use Copelands Letting Service and as a result of their feedback and my experience with the team I have now made the decision to use the letting service. Great service - well done Copelands - keep up the good work !! Lynda (Bolton)

The worst company i have ever dealt with!!! We rented a house for 2 and half years from this…read morecompany and had to paint the house from head to toe due to the scuff marks and filling wholes where previous pictures had been nailed to the wall which might i add were filled with orange paint on cream walls. To add this into the picture every window area was full off green mould (despite cleaners who apparently cleaned it) and left an awful stench in the house. We had to replace the letter box as there was none on it and the fire place as it had been stood on and chipped. Not only that we also had to pay a garden to come and cut the over grown grass (knee length) and get rid off moss and rotten leaves that had piled up in the garden. The fences were damaged and broken and general maintenance of the house (Despite having the cleaning company which they use and check the house with come back TWICE) was a disgrace. However we just wanted to move in and get settled!. Through out the lease this company checked our home as standard procedure but on time and dates in which wasnt agreed. Not helpful when you work ful time and cant get anyone to meet them however the house/gardens was signed off to be clean and tidy and up to there standards every trip they had made. When my partner and I decided to leave to buy our own house we informed the company of this and gave them an estimated date of leave. In the process the company did agree to let us leave 19 days early however we were charged advertising fee of £60 along with check out fees (which they don't tell you about until leaving) in which they send you a letter through the post to tell you of this. Not only are they wishing to charge us these ridiculous fees but also after re painting the house AGAIN for the next tenants they have now agreed to move the tenant in on Monday which was never discussed between ourselves and also finding minor faults like weeds in between tiles of the garden and charging us for this and grass in which isn't long in the slightest. Can i add the grass had been cut just a week before so you can imagine the length it had grown in a week- Not much!!! With regards to a friendly and helpful service after signing the documents to the house the staff attitudes soon changed. I have never dealt with so many rude, UN helpful staff in my years. Lisa in particular! What an absolute disgraceful company i have had to deal with. I have never felt so stressed in my entire life which i do not appreciate as i am 7 months pregnant and they continue to hassle us. As a professional company would ring on a number and leave a message this company decide to call us none stop on private numbers leaving no message to call them back- Sums them up i suppose! For anyone looking to rent PLEASE AVOID THIS COMPANY AT ALL COST as they rent their houses cheap however you will soon get stung at the end of it. Unlucky for us we were well aware of there antics as we were told by both our neighbours at the time but unfortunately it was too late. There is plenty more to this story however i am that worked up at their lack of co operation and the fact they are robbing us of our own money after leaving the house in a far better condition than we found it!!!!!!!!!! AVOID AVOID AVOID!!!!

Unfortunately I have nothing good to say about this agency, we arranged to see a couple of…read moreproperties with them, and sat outside the first one waiting wondering if the agent was going to turn up, when he eventally did (15 mins late with no apology) he simply unlocked the door & gave monosyllabic answers to our questions (making us feel unvalued as potential tenants), onto the next property and no improvement in the manner. Needless to say we will not be looking at any other properties with them. This agency feels like an estate agency who has started to do lettings due to the conditions of the current market, and either don't know what they are doing, or have staff who simply don't care.

Couldn't disagree more with the other review. I found the staff pleasant, professional, attentive,…read morebut not overpowering like other estate agents I have dealt with recently. The Heswall branch in particular was excellent, as was the lady who showed us around several properties.Out of all the places I have dealt with I would certainly say they were the most professional, from their manner, their brochures, their customer care etc. we were extremely happy with all of them (Heswall and Greasby didn't deal with West Kirby office). Their offices are nice and big particularly Heswall and there are always plenty of staff on hand to help.

As with all Karl Tatler offices I have been to, the staff are really friendly, can't do enough to…read morehelp you. They go out of their way to make life easy for you when buying a property. There is no pressure if you don't want to see their financial person unlike many other estate agents. The staff showed us around several properties very efficiently and answered all of our questions really well. They always courtesy call afterwards to see how we found the property and booking more viewings was never a problem. They always met us on time. We would definitely sell our home with KT after receiving such good service when buying.

Terribly highly priced properties. I think KT thinks we're living in London and the South East. I…read morehave been viewing houses for a few months now and can't believe how much its prices are elevated in comparison to other estate agents in Wirral. I wonder if other people are of the same opinion?

Agents were extremely helpful and profressional throughout. Sham Jamal was extremely helpful in…read moremarketing our property and Zia was very good at keeping us up to date on the latter stages of the sale of our property. Agents were always on hand to answer any queries that we had and were very pro-active in keping us up-to-date on developments. I would recommend others to deal with these agents in the future.

It's hard to get excited over fencing especially if you got to Mersey Fencing Ltd. I could not find…read moreanything a little bit different in their showroom but if you are looking for standard fence panels and sheds then these seem reasonable in quality and price. They do have all the traditional types of trellis, arched and diamond, Waney lap and trellis, Party Boards as well as the more attractive weather board. They supply standard, arched and double gates and concrete posts on which to hang them and dont forget thesand, stone and cement you will need to set them in the ground. Small sheds of various roof, base and window configurations are available.

I have been checking sheds out since October, both online and in stores. The difficulty I had…read morechoosing one was that they were either too flimsy or too expensive! A friend recommended Mersey fencing to me and I called in. The greeting I received was welcoming and helpful. The shed I was after was in the yard and I was invited to take my time and look over it. The quality was excellent and the price (including delivery and installation) was superb, real value for money. The office kept in touch to coordinate delivery and were always keen to make sure timings were convenient to me. The men who delivered and installed the shed were friendly, efficient and extremely competent. I'm happy to report that I am absolutely delighted with the shed and the service I received. I would recommend Mersey Fencing and their products to anyone.