Avoid Move Out at all costs.
I hired Move Out for what should've been a straightforward move. Instead, I'm left with scuffed walls, scratched appliances, and a $3,500 refrigerator/freezer that was laid on its side and strapped with bungee cords--yes, on its side. The dents on the fridge clearly match the heads of the bungee cords, yet the mover tried to blame a U-Haul hand truck. The damage speaks for itself.
Despite the truck advertising "licensed and insured," the company has stopped responding to calls and messages. No follow-up, no accountability, no claim filed. If you damage a customer's property, own it and make it right. That's the bare minimum.
I rarely leave reviews, but this experience was unacceptable. If you value your belongings and peace of mind, look elsewhere. read more