Charged me extra. I was very disappointed. This was my first and last exprience with them. I wanted…read morethem to clean my clothes but they ruined them. Extremly dissapointed with there service.

the best i've experienced here top shelf mates here 12/10 starsread more

I am disappointed at the poor service and quality provided…read more The shirts which the proprietor altered for me were done to a poor standard and I had to visit his shop three times 9-5 on various days before he was actually available to let me collect them. The alterations requested were basic: take four brand new shirts and shorten the sleeves by exactly two inches while also moving the gauntlets. An alteration I have paid for at countless other back street seamsters across the country before. Yet in contrast to the work I have seen previously, this gentleman's needlework leaves a lot to be desired. My shirtsleeves are now replete with loose threads, incomplete stitching, and a generally shoddy standard of work. I will take my next batch of shirts to a more reliable alterations tailor elsewhere next time. For £10 a pop, this is substandard work and an utter inconvenience to collect them.

I traveled a really long distance to have a suit made. When I arrived, the staff had really poor…read morecustomer service skills. They than told me that I needed to talk to their boss in order to get a suit made. And he wasn't around to speak to me. Now, what kind of tailors are they?!!! And who runs a business like that?! They couldn't even give me an answer when asked why I hadn't been told this when I phoned them before coming. If they can't get this right, how can I have confidence in their abilities as a tailor? My advice, don't go near them with your fabric.

On time and good job on shirts. I'd go back here for my shirts. Also close to the Hyatt place.read more

Cheap, fast, friendly dry cleaners. Quality is OK. Watch out with the opening hours, they might…read morehave to be adjusted online.

Best dry cleaners in town. Quick turn around time, best thing they don't use Chemicals at all…read more Very happy with them. Highly recommended.

Got my outfit dry cleaned last minute delicate embroidery, stain removed, and pressed perfectly…read more Friendly and experienced staff

Would honestly give 0 stars. I paid to have straps added to a dress, and he measured the length on…read moreme. However, when I picked up the dress, the straps were so long that my boobs are practically falling out. In other words, the straps are utterly useless. Also very hard to communicate with staff (I only speak English).

I will not recommend using their dry cleaning service. They ruined my long pleated silk Reiss skirt…read more(the colour has faded, there are oil stain and white marks on my skirt which were not there and the pleats are flat after dry cleaned). Most horrifically, when I phoned back, the male owner was being aggressive. I still stated the value of the skirt, and it was the first time to be dry cleaned; so I do hope them to resolve the poor condition of my skirt, he said: "I will give you your money back, WHY DON'T YOU JUST SHUT YOUR MOUTH UP!" This is not acceptable, and not to any British customer service stander so I will not go back and will warn anyone if they attempt to use their services.

I have known Roderick Charles for more than 20 years from the time I was still leaving in the UK…read moreand I must say never faced any issues during all that time. Until last week when I decided to by a double breasted blazer online and have it shipped to France. I was asked to pay for a price not including VAT as well as what appears to be a fairly high amount for the delivery costs (£35). I knew that I would have to pay the VAT back in France but certainly ot expected to pay more than the double. The Roderick website never mentioned that such good surprise may arise (of course because if they would have, I'll probably would have reconsidered my choice). And when I reported that incident, they offered nothing more than the average "not responsible for this kind of situation" that clearly characterise the total lack of empathy with the average old client I suppose I am. Gone are the times when a little sympathy, understanding or consideration to their customers from this establishment were the key words!!! Good morning faceless profit!!! Time for me to turn myself to a proper taylor carrying on charging VAT to his European customers and preventing them to face surprises for which Roderick certainly does not feel accountable for.

Purchase a beautiful green 3 pocket overcoat and brown with blue trim sport coat for 630 GBP and…read moreglad to remember my first trip to London every time I wear them in the cold winters of Wichita Kansas.