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    Mountain West Utility Trailer

    5.0 (1 review)
    Open 8:00 am - 6:00 pm
    Updated over 3 months ago

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    5 months ago

    The team over there are great to work with, courteous, fast and do excellent quality repair work

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    Bretz RV & Marine

    Bretz RV & Marine

    2.1
    (50 reviews)

    a follow up to my previous review…read more We've now had our stunning 2025 Brinkley Z 3100 for a few months. Firstly we are absolutely thrilled with the Brinkley, quality, finish and engineering detail is really outstanding, We've had a few travel trailers before buying this 5th wheel and really cant comment enough about the quality of this RV. As per my previous review we were very happy with the entire sales process. Unfortunately we needed the assistance of Bretz and Brinkley to help resolve a painful issue we had with registering the RV out of state. A tedious and time consuming matter. The support I received from both Bretz and Brinkley was fantastic. A really big thank you to Ridge, Jessica and Kaylen for their assistance with this matter. Seriously your assistance was greatly appreciated. It's really great to know that after the check has been cashed and the RV leaves the lot that there is ongoing solid support. Once again thank you so much, I'm not sure how long it will be but one day when we are ready to upgrade our Brinkley, Bretz will be our first call.

    Non completed and poor repairs made, (even though we were told "all had been completed...NOT!!!)…read more Bogus financing tactics, (we were told that the "10%" rate was simply an arbitrary number yet, when we went to sign the contract, they told us that "this was the best they could do." (We have over an 800 credit score) "We should have walked out right then and there." (our first mistake) Also, when we arrived to pickup our newly purchased RV, certain items which were supposed to be included had been removed by staff. (Again...Wish we would have left right then and there. (Second big mistake on my part) Consequently, we'll NEVER make another purchase from "BRETZ RV" again and cannot recommend them to anyone.

    Bish's RV of Meridian

    Bish's RV of Meridian

    2.4
    (168 reviews)

    RV Fix service was fantastic...Gary took the time to help me locate a leak at my water heater that…read morewas causing my water pump to fire every few minute. He was extremely patient and made sure that I was satisfie.

    We purchased a new fifth wheel from Bish's in May 2023 and ultimately opted into the "Diamond…read moreWarranty" package (an additional $13k), as we had never owned an RV before and wanted to cover our bases. We were told this would cover pretty much any issue (interior or exterior) that we could potentially run into for the next 5 years, as well as annual inspections. Fast forward to spring of 2026, when we were ready to sell our unit and get out from underneath the AWFUL financing terms we signed (reiterating that we were brand new to the RV world and should have known better, but sometimes lessons have to be learned the hard way). We went to schedule our included inspection and address a few warranty issues but were only met with sales tactics and extremely poor communication. Calls and messages went unanswered, and we were initially told claims would be opened--only to later find out they had never been submitted. I had to physically go in on several occasions to get any sort of response, and we were eventually pushed by Wyatt to purchase a "$2,000 inspection for $1,300." We then began working with a new team member who finally opened the claim and got us the inspection that should have already been included in our warranty. From there, we were given little to no guidance or communication and ended up handling the warranty claim directly with the manufacturer ourselves, including gathering documentation and scheduling the repair. During the inspection, we were told there were additional concerns, including needing new seals and a potential brake issue in the next few years. However, we were informed none of these would be covered under the warranty because they were considered "maintenance items," which was extremely frustrating given the cost of the warranty and how it was originally sold to us. After the unit had been in their possession for three weeks, it was returned with additional issues: wiring had been poorly repaired, one of the exterior decals was scratched off, and two plastic pieces were broken off in the unit with no explanation of where they came from. The entire experience was incredibly disorganized and unresponsive. The "comprehensive" warranty coverage did not match what we were sold at the time of purchase, and we were clearly taken advantage of. Buyer beware - the entire situation felt like a ploy to get as much money as possible.

    Mountain West Utility Trailer - trailerdealers - Updated August 2026

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