I went in for a new blue ox hitch setup and they did a fantastic job. One of the mechanics did a…read moregreat, very thorough job, of explaining the system to me and my wife. We left with every answer answered and confident in using our new equipment.

Fast efficient service with quality products. Got a hitch installed next day when I could not find…read moreone within 500 miles. I needed to get on the road quick and they squeezed me in.

Highly recommended. We came to Boise from Chicago on business and our trailer needed help after…read moregetting beat up on the way over the mountains. American Trailer Sales in Boise replaced brakes, springs, new jack and a couple of other improvements that made the trailer easier to load. Prices were very reasonable and they because we were traveling they moved things around to get us done faster. Impossible to overstate how happy I am with American Trailer Sales in Boise.

Great product great people. Fair prices and excellent customer service. I have several trailers…read morefrom here and they always take good care of my equipment.

I have visited Bartons on several occasions and I always found them to be thoughtful, professional,…read moreand courteous. I would recommend them to anyone.

This guy/company is complete garbage.. DO NOT GO TO THEM! I was having an issue with my 20 year…read moreold Chevy after upgrading my lights to LED and then having no brake lights on any trailer I plugged into.. turn signals work but no brake lights (which is confusing because they are the same wire) which is why i brought the truck to them.. I tried telling him the whole story and the guy (i think his name is Steve) attitude was dismissive.. he took my truck back for 5 minutes and said I blown all 3 fuses.. but yet all the lights (except brake lights work).. so not sure about that but maybe they all blew sometime after unhooking from the trailer.. I still tried to tell him that all the lights worked but the brake lights on the trailer and we had other people hook up to the same trailer and the brake lights worked for them.. I told him I think it has to do with the LED relay ... he basically told me he fixed the issue with fuses.. he then proceeded to charge me $175 for 5 minutes and some fuses (which i doubt now he even changed).. I went and found a trailer to hook up to and again all lights work except the brake lights .. I took video and called the guy back and he said "well you can bring it back in" i asked him if he was going to charge me again and he said yes because his rate is $150 for the 1st hour, doesnt matter if it was only 5 minutes.. and he fixed the issue of the fuses and claims that was the issue even though it is not resolved.. When we asked for a manger or owner to talk to he told us "hold on let me grab him" but came back with the same voice.. and when I was there in person he was the only one there.. It is a hole in wall shop that had no other customers so honestly that should have told me otherwise.. but I had hope ....

Awesome customer service, the hold time was a little long. Once we got the rep the line he was very…read moreknowledgeable and helpful! We now know how to power cycle our RV!!

So far so good for me! As others stated, the sales experience was good. Randy helped me find…read moresomething in my price range on a used toy hauler and finance got me into a monthly payment that I was aiming for. Nate walked me through the hauler on day of pick up and fixed any item that needed repair (radio). Found out that the black water hose was missing the male end cap so that was no good, and I had to purchase a new one (Walmart). Buying used is a true as-is experience. You're taking on an older RV (2018) and I'm sure there will be issues that arise. Nate was helpful in sharing his personal RV experiences and add-ons that he recommended which helped a lot! I'm thankful for his advice and excellent service! Bishs does have a 24-7 help line to FaceTime you for self-help repairs. I'll definitely try that out. I went in there knowing what I wanted and was on a time crunch. Randy respected that, and got me what I asked for and it all worked out. I thought the store itself was modern and clean and all the staff were extremely nice and friendly. My experience was really great and I'm excited to use this for upcoming elk hunt season to stay warm and dry. I'll happily update my review if things go south, but fortunately for me, I had a great experience from sales and service. Happy camping, y'all!

Spoke with Jared and they were able to get me going at a price that was reminding me of when I was…read morea kiddo! Definitely recommend them to anyone who wants to not only help a local business but to those who do not want to pay those franchise prices.

I called to ask about getting some work done on my SnugTop shell. The gaskets are worn out, and the…read morerear window doesn't close properly. I briefly spoke with someone who then put me on hold. After waiting over 10 minutes with no update, I finally hung up. What's even more frustrating is that I also sent an email inquiry several months ago and never received a response. Between the unanswered email and the phone call that went nowhere, it's hard to believe this is how customers are treated. If you can't take on the work, just say so. If you're not interested in fixing the issue, just say so. If you're too busy at the moment, at least take my number and offer to call me back. Leaving customers on hold indefinitely and ignoring email inquiries is not acceptable. Based on my experience, I can't recommend this business.

Can't say enough about the staff at Uncharted Recreation (UR)…read more Devin in sales, was my first contact. He was super helpful and responsive to all my questions and concerns. It didn't take much more convincing to fly up from Southern California to purchase our 2026 Adventurer Overlander Range XT. The UR staff was prepared to make the transaction smooth and timely. A shout out to Parker and Eddy for wrapping up all the financing and paperwork. No pressure from either one of these guys. Thanks to Mike for the walk thru. At no time did I feel any pressure from the UR team, which made the long distance purchase a wonderful experience. Definitely deserving of a 5-star rating.

Had a great experience with Eddie & Tarek, buying our 1st RV. We had MANY questions as first timers…read moreand everyone- Eddie,Tarek, Jason & Nate were incredibly helpful and answered ALL our questions honestly.. We drove almost 7 hours to do business with Uncharted... as our local dealer in Carson city was a horrible experience! Can't recommend these guys enough ! Thanks again for giving us 5 star service!

They did right by me! We recently moved to Kuna from Lake…read moreForest, California last November. We bought our boat brand new from Anglers Marine in Anaheim, California in 2013 and faithfully serviced it there since new. The boat has been used mostly in coastal off shore waters from Long Beach to San Clemente and occasionally in the Colorado River in Arizona and Nevada. Well maintained and serviced every 2-years from bow to stern and the trailer no matter what, we fixed it. Our recent saga begins last January 2023 when the boat ran hot in the driveway during a routine start up. I called to make an appointment for service and was told the 1st available service appointment was April; 3-months out. With no other option we waited. During the service it was determined a thermostat housing was needing to be replaced and it was on backorder. So we waited for the part to come in...waited and waited. Still on backorder and the boat in storage unusable we moved to Kuna Idaho. I brought the boat up and put it in storage here while we continued to wait for the backordered part...March 2024 started to show some decent weather so I reached out to Indian Creek Sports & Storage just about 3-miles from my house. There I met Troy who patiently listened to my sob story and with his seasoned experience and advice he convinced me to bring it in for a look as he suspected the water pump and not the thermostat housing was the problem...I asked him if I needed an appointment and he simply said..."go get your boat and bring it in"...I was shocked...so I did. The boat was there for about a week at which time the backordered thermostat housing from Mercury Marine had come in and I took it over and delivered it to them. A day or two later I got a call from Darren who introduced himself as the mechanic working on my boat and he told me the water pump was in bad shape and best to replace it with the thermostat housing and then everything will be correct with a baseline for further diagnosis if required and I agreed. A few days later Darren called me said the boat is ready and runs perfect! My boat wasn't there more than 2 weeks including the time it took to get the water pump and during that time I also met Steve, Chris and others who are all very pleasant, approachable and knowledgeable....Once I got my boat home I carefully examined the work and I can say it looks like a factory installation. Perfect. As happy as I am to have this year long odyssey finally over I'm more pleased to have a trusted team of Marine engine and propulsion technical advisors and mechanics only 3-miles from my house who do what they say and don't mind explaining things in natural language.....and that Darren is a Genius!

I brought my new boat here for a lower unit repair, and it was a nightmare. They missed a simple…read morebut critical safety step: they didn't "safety wire" the bolts. Because of this oversight, the entire lower unit almost fell off while I was out on the water with my wife and daughter. It was a terrifying experience that put my family in direct danger. When I took the boat back, instead of apologizing for the mistake, the owner was incredibly rude. He blamed my motor's custom design for the issue, even though the real problem was his shop's failure to secure it properly. He eventually fixed it, but then called me just to gripe and complain about how he "wasted his time" on a "dumb motor." A professional shop should know how to follow basic safety specs the first time. The owner's lack of accountability and his aggressive attitude are completely unacceptable. Save yourself the stress and the safety risk, take your boat somewhere else!

a follow up to my previous review…read more We've now had our stunning 2025 Brinkley Z 3100 for a few months. Firstly we are absolutely thrilled with the Brinkley, quality, finish and engineering detail is really outstanding, We've had a few travel trailers before buying this 5th wheel and really cant comment enough about the quality of this RV. As per my previous review we were very happy with the entire sales process. Unfortunately we needed the assistance of Bretz and Brinkley to help resolve a painful issue we had with registering the RV out of state. A tedious and time consuming matter. The support I received from both Bretz and Brinkley was fantastic. A really big thank you to Ridge, Jessica and Kaylen for their assistance with this matter. Seriously your assistance was greatly appreciated. It's really great to know that after the check has been cashed and the RV leaves the lot that there is ongoing solid support. Once again thank you so much, I'm not sure how long it will be but one day when we are ready to upgrade our Brinkley, Bretz will be our first call.

Non completed and poor repairs made, (even though we were told "all had been completed...NOT!!!)…read more Bogus financing tactics, (we were told that the "10%" rate was simply an arbitrary number yet, when we went to sign the contract, they told us that "this was the best they could do." (We have over an 800 credit score) "We should have walked out right then and there." (our first mistake) Also, when we arrived to pickup our newly purchased RV, certain items which were supposed to be included had been removed by staff. (Again...Wish we would have left right then and there. (Second big mistake on my part) Consequently, we'll NEVER make another purchase from "BRETZ RV" again and cannot recommend them to anyone.