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    Mountain West Smiles

    1.0 (1 review)
    Closed Closed

    Services - Mountain West Smiles

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    2 years ago

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    Black Canyon Dental - Dr. Johnson

    Black Canyon Dental

    4.0(7 reviews)
    0.2 mi

    My wife and I have been going to Black Canyon Dental since we retired here in Montrose three years…read moreago. Everyone there is professional and friendly. However, my last visit, the front desk made a mistake, and charged me for my routine cleanings, that were covered by my insurance. I paid it, but didn't think about it right away. After discussion with my wife, I went back for a filling, and requested my monies to be put back onto my CC. I was told they didn't have the ability to do that, and would write me a check. That was over six weeks ago. Every time I have asked, I am told the office manager was not in. I would think that after six weeks, I should have been re-imbursed. I really like the staff, but regretfully, We will be taking our dental needs elsewhere in town. I will be stopping by tomorrow to see if they have my check ready. This is not the way to conduct a reputable business.

    I see this business hasn't been reviewed in five years. I don't know when Andre Cardoso took over…read morethe practice but this review is directed at him and a woman named Ave who made numerous absolute promises and then reneged on them all - a staggering, indescribable betrayal. It was the absolute WORST EXPERIENCE EVER: I am 66 and this dentist - Andre Cardoso and his office person named Ave could not have done more damage yesterday at his new (February) office in Grand Junction where he practices one day a week. Without meeting me or speaking to me (which was promised), he canceled a long overdue and anxiously awaited appointment (my initial Medicare got messed up around the pandemic) that was made to simply have an exam, xrays and a pano 3D and a cleaning. I based my entire decision on an Aetna Medicare Advantage plan policy on the fact that the appointment was made, paperwork sent, appointment confirmed by virtue that he is (maybe soon to be was?) an Aetna affiliated dentist. They canceled the appointment and gave it to someone else a week later (yesterday) and a week out (in summer when offices are booked way out) with no explanation and turned completely deaf ears and cold, dead hearts to the catastrophic result. I am now forced to scramble and get the urgent dental exam (serious pain, possible infection) through a non-Aetna dental office which would have been 100% covered if I kept the original choice in plans that I changed the same day with a new application on the final day of the quarter (May 31.) based upon this appointment June 14. I will be charged 50% of all fees for an 'out of network' dentist now (which is ludicrous considering I was thinking they were lovely and a miracle office.) I will be following through with a Small Claims Court filing if he refuses to pay the charges that his office will have me incur - and I wonder why he would jeopardize a new practice (and give a black eye to the retired dental practice he bought to build up a GJ clientele) as the two of them are 100% responsible for me having any charges. Aetna would have paid all his office charges - and I would finally have understood by the pano exactly what the diagnosis and prognosis was and begin to find a resolution. They claimed they don't have the expertise to solve the problem (which, remember, he hadn't seen me or a current picture of my jaw bone, etc) and therefore, he wouldn't do a simple, basic exam to shed light on the pain that prevents me from chewing on that side. I wasn't looking for a specialist: I was looking to siply finad out what was going wrong. A terrible experience and a very vocal enemy to make: I was prepared to sing his praises, his receptionist Ave and I knowing how serendipitous the appointment was and instead, I find myself wanting to tell the entire Grand Junction, Montrose, Delta, Olathe, Cedarege and beyond communities to avoid this practice like the plague. I implored them to honour their word and simply see me and take the 100% paid by insurance fees and counsel me what to do/where to go for relief/assistance. Nada. Very poor customer service/business practice. I don't see this business making it in a community where word of mouth and reviews make a difference. Shame on a 'doctor' for ignoring whatever 'Hippocratic-type Oath' the dental providers sign. I have been mercilessly and nausea and insomnia inducing yesterday harmed by such cruel indifference. If I could give them both negative 5 stars I would.

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    Black Canyon Dental
    Black Canyon Dental - Dr. Reardon

    Dr. Reardon

    Black Canyon Dental

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    Bloss, Christine - Holistic & biologic dentist Dr. Christine Bloss

    Bloss, Christine

    2.6(5 reviews)
    2.2 mi

    I was very disappointed with my experience. The wait time was not only very long, but attention to…read moredetail was also lacking. The staff were all very friendly but going to a holistic dentist who points you back to general dental care is not what I'm looking for. Also having to pay 150$ for something a regular dentist would say/do just is not worth it at all. There was no genuine concern to help me in a holistic approach and that was very sad to see.

    I went to this office for 2 years. During this time I had receding gums and we were watching my two…read moreback molars.This required very expensive deep cleanings, which I was told I was treated with and certainly paid for. During my final visit in April 2024 I was told that my left jaw bone had deteriorated, they didn't know why and they never followed up to treat it or refer me to a specialist. Now I'm living in another state with a new dentist. They stated there's no way I had deep cleanings with the condition of my whole mouth and unfortunately the two teeth may need to be pulled. Additionally, the picks they recommended I use on my delicate gums were too hard, so my gums may be permanently damaged. When I recently contacted this office to ask about the deep cleanings I paid for I was told they don't do deep cleanings, even though I clearly paid for them. I'm still in shock about this whole experience. I trusted Dr. Bloss and her team, who I would now not recommend and certainly wouldn't go to.

    Photos
    Bloss, Christine - Our front desk

    Our front desk

    Bloss, Christine - Dr. Bloss' degrees & certifications

    Dr. Bloss' degrees & certifications

    Bloss, Christine - Dr. Bloss is SMART-certified to provide mercury-free, mercury-safe dentistry.

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    Dr. Bloss is SMART-certified to provide mercury-free, mercury-safe dentistry.

    Colorado West Endodontics

    Colorado West Endodontics

    4.4(7 reviews)
    0.2 mi

    Frustrated that no one around here takes Medicaid for kids root canal. Had to save up more than my…read morerent to get her the root canal. Doc Beus was super! He reviewed my kids future needs and shared the X-rays. We discussed a plan and what our local clinic could do to help. He went above and beyond to carr for my kid and she didn't have the pain she had with other places. The office is clean, staff is nice and receptionist is the perfect person to great clients. Her voice and interactions were polite, nice and warm. Way better than most places. Dental care costs! But walking into a place where reception is cold and rude... I never provide services to. My only critic, I wish they took IHS. But it is difficult to get reimbursed on. Thanks for helping us!!

    I went to my dentist for a tooth ache this morning and was referred to CO West Endodontics for a…read moreroot canal. They happened to have an appointment available at 2:15, so I went. Dr. Barnhurst was thorough in his explanation of the need for my root canal, and he happily answered my many questions about the procedure. I have had 5 gum surgeries in the past, so I was shocked to discover that a root canal could be so pain-free. Dr. Barnhurst and his assistant are to thank for that. He is very gentle and provides enough anesthesia ensuring that it's a comfortable procedure, which is was. Finally, what a novel idea to provide noise-cancelling earphones and an ipod with classical music. Brilliant! It did make the time go by faster, for sure, and I didn't have to listen to them talk about drilling into my teeth. : ) I have been pain-free for nine-hours now with the help of ibuprofin. GREAT JOB!!!

    Mountain West Smiles - generaldentistry - Updated May 2026

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